The Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.
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Rubrik
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
One scenario I already mentioned is authentication integration. So that works well. We haven't run any situation where it is not suited, so we haven't run into that situation. So I am not really sure that would it work or not. But right now, so far so good.
Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.
I guess the user experience itself, it's sometimes a little bit slow, but this is also dependent on the platform and the scale of the deployment of course. But actually functionality-wise it's really, really good. But yeah, it could sometimes be a little quicker to react on the good front.
Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
The support is top notch both tech and sales team, the tools are simple to use and yet still is feature rich. Security is top of the list, the product is sold and reliable, easy to configure and intuitive to use.
We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
In our case, the entire core of our network is based on Cisco technologies as well as user access. For this reason it was the simplest choice given that both by integration and by knowledge of the platform it was the solution with the least complexity and the best adoption curve offered us. At the level of capabilities, they seemed really similar to us, each option having some point where it surpassed the others and others where it was surpassed.
Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
Cisco ISE is fairly expensive, but I feel that the time it saves our team is well worth it.
We have been able to roll this our to all of our teams, and they can each manage their own device and it is really convenient to have each team mange their own devices
Once it is deployed and configured, it seems like there isn't much upkeep, so we don't have to hire someone to manage it we do it by committee.
