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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Room Series

    Score8.6 out of 10
    N/AThe Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    Cisco Room SeriesTripIt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Room SeriesTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Room SeriesTripIt
    Considered Both Products
    Cisco
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    86 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    79 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    87 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    72 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    82 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Cisco Room SeriesTripIt
    Travel Management
    Comparison of Travel Management features of Cisco Room Series and TripIt
    Feature
    Cisco Room Series
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    Cisco Room SeriesTripIt
    Small Businesses
    No answers on this topic
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Cisco Headsets
    Score9.1 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Room SeriesTripIt
    Likelihood to Recommend
    8.1
    (93 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    5.0
    (6 ratings)
    9.0
    (2 ratings)
    Usability
    8.6
    (83 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (80 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Room SeriesTripIt
    Likelihood to Recommend
    Cisco
    We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
    Incentivized
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    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
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    Pros
    Cisco
    • Captures everyone in the room with its wide angle camera automatically.
    • Counts the number of people in the video meeting.
    • Puts the camera focus on the person who is speaking.
    • Enhances the live meeting video experience with its AI features.
    • Removes the overheads of manually setting up cameras and adjusting them.
    Incentivized
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    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
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    Cons
    Cisco
    • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
    Incentivized
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    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
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    Likelihood to Renew
    Cisco
    By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
    Incentivized
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    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
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    Usability
    Cisco
    A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
    Incentivized
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    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
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    Reliability and Availability
    Cisco
    Once the order was place we received very quickly
    Incentivized
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    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
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    Performance
    Cisco
    Great product with a great user experience
    Incentivized
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    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
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    Support Rating
    Cisco
    Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
    Read full review
    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
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    Implementation Rating
    Cisco
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Incentivized
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    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    Alternatives Considered
    Cisco
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
    Incentivized
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    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    Scalability
    Cisco
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Incentivized
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    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
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    Return on Investment
    Cisco
    • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
    • It simply works.
    • Ease of support.
    • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
    Incentivized
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    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
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    ScreenShots

    Cisco Room Series Screenshots

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