Cisco Unified Communications Manager (Call Manager) vs. CloudTalk
Cisco Unified Communications Manager (Call Manager) vs. CloudTalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Unified Communications Manager (Call Manager) | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A | |
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) |
Cisco Unified Communications Manager (Call Manager) | CloudTalk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Must contact sales team for pricing | — | ||||||||||||||
More Pricing Information |
Cisco Unified Communications Manager (Call Manager) | CloudTalk | |
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Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Unified Communications Manager (Call Manager) | CloudTalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Contact Center Score 9.0 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Unified Communications Manager (Call Manager) | CloudTalk | |
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Likelihood to Recommend | 9.2 (44 ratings) | 10.0 (45 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 8.2 (1 ratings) |
Usability | 8.7 (4 ratings) | 7.7 (5 ratings) |
Support Rating | 8.0 (14 ratings) | 3.6 (11 ratings) |
Implementation Rating | 10.0 (1 ratings) | 8.2 (1 ratings) |
Cisco Unified Communications Manager (Call Manager) | CloudTalk | |
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Likelihood to Recommend | Cisco | CloudTalk.io |
Pros | Cisco | CloudTalk.io |
Cons | Cisco | CloudTalk.io |
Likelihood to Renew | Cisco | CloudTalk.io |
Usability | Cisco | CloudTalk.io |
Support Rating | Cisco | CloudTalk.io |
Implementation Rating | Cisco | CloudTalk.io No answers on this topic |
Alternatives Considered | Cisco | CloudTalk.io |
Return on Investment | Cisco | CloudTalk.io |
ScreenShots | CloudTalk Screenshots |