Cisco Unified Communications Manager (Call Manager) vs. OpenText CX-E Voice
Cisco Unified Communications Manager (Call Manager) vs. OpenText CX-E Voice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Unified Communications Manager (Call Manager) | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A | |
OpenText CX-E Voice | Small Businesses (1-50 employees) | OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
Cisco Unified Communications Manager (Call Manager) | OpenText CX-E Voice | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Must contact sales team for pricing | — | ||||||||||||||
More Pricing Information |
Cisco Unified Communications Manager (Call Manager) | OpenText CX-E Voice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Unified Communications Manager (Call Manager) | OpenText CX-E Voice | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Unified Communications Manager (Call Manager) | OpenText CX-E Voice | |
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Likelihood to Recommend | 9.2 (44 ratings) | 8.2 (3 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 8.7 (4 ratings) | - (0 ratings) |
Support Rating | 8.0 (14 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Unified Communications Manager (Call Manager) | OpenText CX-E Voice | |
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Likelihood to Recommend | Cisco | OpenText |
Pros | Cisco | OpenText |
Cons | Cisco | OpenText |
Likelihood to Renew | Cisco | OpenText No answers on this topic |
Usability | Cisco | OpenText No answers on this topic |
Support Rating | Cisco | OpenText No answers on this topic |
Implementation Rating | Cisco | OpenText No answers on this topic |
Alternatives Considered | Cisco | OpenText |
Return on Investment | Cisco | OpenText |
ScreenShots | OpenText CX-E Voice Screenshots |