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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Wireless LAN Controllers

    Score9.1 out of 10
    N/ACisco offers wireless LAN.N/A

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    Cisco Wireless LAN ControllersLogicMonitor
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco Wireless LAN ControllersLogicMonitor
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    Cisco Wireless LAN ControllersLogicMonitor
    Considered Both Products
    Cisco
    No answer on this topic
    LogicMonitor
    Chose LogicMonitor
    LogicMonitor was the fastest to deploy and is the easiest to understand and manage of any of the previous platforms that I've used for monitoring, in part because it is cloud-based. It also does a good job at managing a wide range of devices. For our organization that has …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    64 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    65 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    57 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    Cisco Wireless LAN ControllersLogicMonitor
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Cisco Wireless LAN Controllers and LogicMonitor
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring00 Ratings7.01 Ratings
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    User Ratings
    Cisco Wireless LAN ControllersLogicMonitor
    Likelihood to Recommend
    9.2
    (89 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    8.0
    (9 ratings)
    Usability
    8.9
    (26 ratings)
    7.3
    (31 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (5 ratings)
    6.0
    (110 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    9.0
    (26 ratings)
    Configurability
    7.3
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (5 ratings)
    Ease of integration
    8.2
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cisco Wireless LAN ControllersLogicMonitor
    Likelihood to Recommend
    Cisco
    I believe that Cisco Wireless LAN Controllers are well suited for the enterprise environment for medium sized to very large companies. While there are smaller WLC appliances for smaller sized businesses, a case can be made for simpler or more cost effective wireless licensing solutions (e.g. Cisco Meraki). Cisco Wireless LAN Controllers are extremely well suited for dense deployments like stadiums, arenas, hospitals, theaters, and large offices because of their ability to support a large number of APs with a very diverse technology feature set.
    Incentivized
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    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
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    Pros
    Cisco
    • The cisco wireless controller allows for very granular access to internal and external systems.
    • The system allows for allowing special needs uses (medical, security, guest) very easy.
    • The system allows for various levels of bandwidth to a variety of users.
    • The security, flexibility and ease of use is phenomenal.
    Incentivized
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    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
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    Cons
    Cisco
    • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
    • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
    • The interface could be easier to use to do simple tasks such as reboot an access point
    Incentivized
    Read full review
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
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    Likelihood to Renew
    Cisco
    Although it is a very good product, support is easy and can manage by Level 1 support persons and downtime is too much less but still there is a cost factor matters which is consider by each organization. Furthermore, organizations also compare with other competitors so it is hard to pursue and defend the high prices.
    Incentivized
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    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
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    Usability
    Cisco
    As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
    Incentivized
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    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
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    Reliability and Availability
    Cisco
    Downtime fear is the first fear which IT persons look and want to eliminate as much as they can but eventually you have to face it as nothing is perfect. Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you can get the best up time. now it also depends on scenario as well as environment.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Performance
    Cisco
    Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you get the better uptime. if your get the uptime then it means its a stable product in your environment. Product performance also depends on the product management and Cisco Wireless Lan controller management is easy so you can get the great output.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Support Rating
    Cisco
    As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
    Incentivized
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    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    LogicMonitor
    Add good training
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    LogicMonitor
    The training is good but room to improve
    Incentivized
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    Implementation Rating
    Cisco
    Originally, when we deployed our first controller it was on a very limited basis. We only deployed it to our administration building and our High School. It was pretty straight forward. Because this was new to us we leaned heavily on our Cisco partner to assist us. With our last upgrade, we upgraded the controllers, added redundancy and expanded the building count along with new SSID's and restrictions. It went much easier, but again, we did rely on Cisco TAC and our partner to clarify and assist as needed. Having already been familiar with the product help tremendously.
    Incentivized
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    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
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    Alternatives Considered
    Cisco
    The Aironet access points are used for employee WiFi access, and they integrate well with Meraki. They would offer a separate guest network, too, but the decision was made to physically separate the guest network, so even if a bad actor would gain access to the ethernet port of the AP, they'd still not see any company traffic.
    Read full review
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
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    Scalability
    Cisco
    Cisco is a brand name and people trust on it. if any one thing about the networking then Cisco is among those brand which is count as trusted brand and people rely on it. Also it support is good so people can use it. Cisco Wireless Lan controller are easy to use and manage so it requires less effort.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Professional Services
    Cisco
    No answers on this topic
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
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    Return on Investment
    Cisco
    • We have had our [Cisco Wireless LAN Controller] 5508s for a very long time now and although they are getting dated, they have earned us our money's worth with consistency, stability, and ease of use. Users have minimal wireless complaints and when they do seldom are they WLC-related.
    Incentivized
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    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
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    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.