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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    LogMeIn Central

    Score6 out of 10
    N/ALogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.N/A
    Pricing
    Citrix DaaSLogMeIn Central
    Editions & Modules
    Virtual Apps
    $375
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix DaaSLogMeIn Central
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix DaaSLogMeIn Central
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    95%
    Would buy again
    35 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    86%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    97%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    34 Answers
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    Citrix DaaSLogMeIn Central
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    VMware Fusion
    Score7.4 out of 10
    Panda Systems Management
    Score7.2 out of 10
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    VMware Fusion
    Score7.4 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSLogMeIn Central
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.2
    (97 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    9.1
    (4 ratings)
    Usability
    9.0
    (7 ratings)
    9.6
    (85 ratings)
    Availability
    8.4
    (2 ratings)
    9.6
    (83 ratings)
    Performance
    7.4
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (8 ratings)
    9.1
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    9.1
    (3 ratings)
    Configurability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    2.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix DaaSLogMeIn Central
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
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    GoTo formerly LogMeIn
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
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    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
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