Clari vs. Sisense

We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.

Incentivized

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

Incentivized

• Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions.
• Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting.
• Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy.

Incentivized

• The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
• ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
• Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.

• When there is maintenance done in the backend our total numbers disappear so would be great to not impact production environment when doing improvements on the backend
• I think Clari can train more the champions at customer to drive utilisation rates in your customers

Incentivized

• Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
• Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
• Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.

Incentivized

I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights

Incentivized

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.

Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.

Incentivized

There is no doubt it is easy to use solution. It always equips me with authentic reporting, I can have the detailed analysis of the operations. This tool has helped me to collect every bit of the data and it would be just to say that it has influenced my lead generation and helped to build strong customer relations.

Incentivized

becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate

Incentivized

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

It always performs well and make sure i am good at what i need to do

Incentivized

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us

Incentivized

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

We had one session of in-person training conducted in our office.

Incentivized

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

Clari has good training materials, videos, and documentation.

Incentivized

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that

Incentivized

Would like to have more information about configuration of dev to production deployments architectures.

Incentivized

Gainsight was clunky. We had a dashboard for CS renewals but it was difficult to update. If you typed something and didn't save, and you started updating another opportunity's notes, your previous notes would not save. With Clari it auto saves

Incentivized

Sisense was chosen as our BI platform for a few key reasons. Excellent customer support is a key reason why. Additionally, continuing innovation in new product features and the ability to embed reports and do quite a bit in terms of customization.

Incentivized

Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari

Incentivized

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

• It had a positive impact as it helped us to streamline the process.
• We have calls divided as per different cycles so it helped us create a process with all calls in one cycle.
• Helped show the history of all calls for 1 customer/account.

Incentivized

• Report development time is reduced from 2~3 days to 2~3 hours.
• Report querying time is improved from 0.5~10 mins to 2~30 seconds.
• A 2-staff team delivers 10 times the BI output that we did on the old system.
• We were able to deliver BI and data analysis for all business functions instead of a very limited group of users