What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 7 reviews and ratings
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 55 reviews and ratings
Feature Set Ratings
Cloud Data Integration
Cleo Integration Cloud
Feature Set Not Supported
N/A
6.4
Workato
64%
Workato ranks higher in 6/6 features
Workato ranks higher in 6/6 features
Pre-built connectors
N/A
0 Ratings
7.0
70%
37 Ratings
Connector modification
N/A
0 Ratings
6.3
63%
35 Ratings
Support for real-time and batch integration
N/A
0 Ratings
6.5
65%
33 Ratings
Data quality services
N/A
0 Ratings
6.0
60%
30 Ratings
Data security features
N/A
0 Ratings
7.0
70%
33 Ratings
Monitoring console
N/A
0 Ratings
5.8
58%
37 Ratings
Attribute Ratings
- Cleo Integration Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.5
Cleo Integration Cloud
95%
4 Ratings
6.3
Workato
63%
37 Ratings
Likelihood to Renew
Cleo Integration Cloud
N/A
0 Ratings
1.0
Workato
10%
3 Ratings
Usability
Cleo Integration Cloud
N/A
0 Ratings
6.0
Workato
60%
3 Ratings
Support Rating
9.0
Cleo Integration Cloud
90%
3 Ratings
8.0
Workato
80%
11 Ratings
Implementation Rating
Cleo Integration Cloud
N/A
0 Ratings
3.0
Workato
30%
1 Rating
Likelihood to Recommend
Cleo Integration Cloud
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
Head of Information Technology
Mondetta ClothingApparel & Fashion, 51-200 employees
Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Lead | E-Commerce Support | JUMIA
Jumia GroupInternet, 1001-5000 employees
Pros
Cleo Integration Cloud
- A great platform perfectly integrated with the rest of the company's software.
- Detailed design with simple and easy access from anywhere to our information.
- Multi-location and multi-device access.
- We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
- Cleo integration is in charge of technical maintenance and updates.
Information Technology System Administrator
Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees
Workato
- The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
- Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
- Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Founder
Harvey HealthHospital & Health Care, 11-50 employees
Cons
Cleo Integration Cloud
- A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
- A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
- Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Verified User
Employee in Customer Service
Computer Software Company, 51-200 employeesWorkato
- Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
- Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Senior Solutions Engineer
Quick BaseComputer Software, 201-500 employees
Pricing Details
Cleo Integration Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Workato
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cleo Integration Cloud
No score
No answers yet
No answers on this topic
Workato
Workato 1.0
Based on 3 answers
We need to develop Enterprise Application Integrations and Workato was not designed for this
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Usability
Cleo Integration Cloud
No score
No answers yet
No answers on this topic
Workato
Workato 6.0
Based on 3 answers
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Support Rating
Cleo Integration Cloud
Cleo Integration Cloud 9.0
Based on 3 answers
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Information Technology System Administrator
Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees
Workato
Workato 8.0
Based on 11 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Verified User
Employee in Information Technology
Computer Software Company, 201-500 employeesImplementation Rating
Cleo Integration Cloud
No score
No answers yet
No answers on this topic
Workato
Workato 3.0
Based on 1 answer
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Alternatives Considered
Cleo Integration Cloud
Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Sr. Software Engineer
Wells Enterprises, Inc.Food & Beverages, 1001-5000 employees
Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 201-500 employeesReturn on Investment
Cleo Integration Cloud
- We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
- We have saved a ton of money by reducing chargebacks for missing ASNs for example
- We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
Head of Information Technology
Mondetta ClothingApparel & Fashion, 51-200 employees
Workato
- As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
- For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
QSP Program Director & Senior Technical Lead
MCF Technology SolutionsComputer Software, 11-50 employees