What users are saying about
7 Ratings
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Score 8.9 out of 100
55 Ratings
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Score 7 out of 100

Feature Set Ratings

    Cloud Data Integration

    Cleo Integration Cloud

    Feature Set Not Supported
    N/A
    6.4

    Workato

    64%
    Workato ranks higher in 6/6 features

    Pre-built connectors

    N/A
    0 Ratings
    7.0
    70%
    37 Ratings

    Connector modification

    N/A
    0 Ratings
    6.3
    63%
    35 Ratings

    Support for real-time and batch integration

    N/A
    0 Ratings
    6.5
    65%
    33 Ratings

    Data quality services

    N/A
    0 Ratings
    6.0
    60%
    30 Ratings

    Data security features

    N/A
    0 Ratings
    7.0
    70%
    33 Ratings

    Monitoring console

    N/A
    0 Ratings
    5.8
    58%
    37 Ratings

    Attribute Ratings

    • Cleo Integration Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.5

    Cleo Integration Cloud

    95%
    4 Ratings
    6.3

    Workato

    63%
    37 Ratings

    Likelihood to Renew

    Cleo Integration Cloud

    N/A
    0 Ratings
    1.0

    Workato

    10%
    3 Ratings

    Usability

    Cleo Integration Cloud

    N/A
    0 Ratings
    6.0

    Workato

    60%
    3 Ratings

    Support Rating

    9.0

    Cleo Integration Cloud

    90%
    3 Ratings
    8.0

    Workato

    80%
    11 Ratings

    Implementation Rating

    Cleo Integration Cloud

    N/A
    0 Ratings
    3.0

    Workato

    30%
    1 Rating

    Likelihood to Recommend

    Cleo Integration Cloud

    CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
    Mauro Biefeni | TrustRadius Reviewer

    Workato

    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Carlos Santos | TrustRadius Reviewer

    Pros

    Cleo Integration Cloud

    • A great platform perfectly integrated with the rest of the company's software.
    • Detailed design with simple and easy access from anywhere to our information.
    • Multi-location and multi-device access.
    • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
    • Cleo integration is in charge of technical maintenance and updates.
    Lashell Taber | TrustRadius Reviewer

    Workato

    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Mike Townsend | TrustRadius Reviewer

    Cons

    Cleo Integration Cloud

    • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
    • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
    • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
    Anonymous | TrustRadius Reviewer

    Workato

    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Peter Rifken | TrustRadius Reviewer

    Pricing Details

    Cleo Integration Cloud

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Workato

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cleo Integration Cloud

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 1.0
    Based on 3 answers
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Gaius Gracchus | TrustRadius Reviewer

    Usability

    Cleo Integration Cloud

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 6.0
    Based on 3 answers
    Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
    Gaius Gracchus | TrustRadius Reviewer

    Support Rating

    Cleo Integration Cloud

    Cleo Integration Cloud 9.0
    Based on 3 answers
    Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
    Lashell Taber | TrustRadius Reviewer

    Workato

    Workato 8.0
    Based on 11 answers
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Cleo Integration Cloud

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 3.0
    Based on 1 answer
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Gaius Gracchus | TrustRadius Reviewer

    Alternatives Considered

    Cleo Integration Cloud

    Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
    John Barbagallo | TrustRadius Reviewer

    Workato

    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cleo Integration Cloud

    • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
    • We have saved a ton of money by reducing chargebacks for missing ASNs for example
    • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
    Mauro Biefeni | TrustRadius Reviewer

    Workato

    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Rama Davis | TrustRadius Reviewer

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