What users are saying about
4 Ratings
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Score 8.3 out of 100
38 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cleo Integration Cloud

It is a simple and easy way to back up a computer to the cloud and integrated with the office 365 environment. And most importantly, the data is physically safe, off-site and protected by redundant copies, encrypted with Enterprise-level security and maintained by expert systems management personnel.
Lashell Taber | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Cleo Integration Cloud
Workato
9.0
Pre-built connectors
Cleo Integration Cloud
Workato
9.4
Connector modification
Cleo Integration Cloud
Workato
8.8
Support for real-time and batch integration
Cleo Integration Cloud
Workato
8.9
Data quality services
Cleo Integration Cloud
Workato
8.5
Data security features
Cleo Integration Cloud
Workato
9.7
Monitoring console
Cleo Integration Cloud
Workato
8.8

Pros

Cleo Integration Cloud

  • Sending API calls to clients when submitting data back and forth. They can be tested with Postman and work well.
  • Converting files to EDI standards. Creating the EDIs is very meticulous and Cleo has all of the standards and does a great job converting the files.
  • Love the ruleset 2 testing feature. Instead of having to run the project on a test server, the rulesets can be tested locally as soon as they are created.
Anonymous | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

Cleo Integration Cloud

  • Storing data remotely means losing direct control over it.
  • High cost.
Lashell Taber | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Usability

Cleo Integration Cloud

No score
No answers yet
No answers on this topic

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

Cleo Integration Cloud

Cleo Integration Cloud 9.0
Based on 3 answers
Most of the support people are great, but if they would create a comprehensive manual, then I would not need to bug them so much.
Anonymous | TrustRadius Reviewer

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cleo Integration Cloud

I have only used Cleo.
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

Cleo Integration Cloud

  • Unknown economic impact.
Lashell Taber | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Pricing Details

Cleo Integration Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cleo Integration Cloud
9.0
Workato
9.5

Likelihood to Renew

Cleo Integration Cloud
Workato
8.3

Usability

Cleo Integration Cloud
Workato
9.1

Support Rating

Cleo Integration Cloud
9.0
Workato
8.8

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