ClickMeeting vs. GoTo Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickMeeting
Score 9.5 out of 10
N/A
ClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.
$25
per month
GoTo Connect
Score 8.0 out of 10
N/A
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
$27
per month per user
Pricing
ClickMeetingGoTo Connect
Editions & Modules
Live 25
$25
up to 25 attendees
Live 50
$35
up to 50 attendees
Automated 25
$40
up to 25 attendees
Automated 50
$45
up to 50 attendees
Live 100
$60
up to 100 attendees
Automated 100
$75
up to 100 attendees
Live 200
$119
up to 200 attendees
Live 500
$139
up to 500 attendees
Automated 200
$145
up to 200 attendees
Enterprise
$165
500 - 5000
Automated 500
$179
up to 500 attendees
Live 1000
$239
up to 1000 attendees
Automated 1000
$279
up to 1000 attendees
Basic
Starting at $27
per month per user
Standard
Starting at $32
per month per user
Offerings
Pricing Offerings
ClickMeetingGoTo Connect
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDetailed enterprise pricing on demand.No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
More Pricing Information
Community Pulse
ClickMeetingGoTo Connect
Top Pros
Top Cons
Features
ClickMeetingGoTo Connect
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
ClickMeeting
9.7
51 Ratings
20% above category average
GoTo Connect
-
Ratings
High quality audio9.751 Ratings00 Ratings
High quality video9.651 Ratings00 Ratings
Low bandwidth requirements9.745 Ratings00 Ratings
Mobile support9.743 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
ClickMeeting
9.8
50 Ratings
21% above category average
GoTo Connect
-
Ratings
Desktop sharing9.950 Ratings00 Ratings
Whiteboards9.745 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ClickMeeting
9.9
52 Ratings
19% above category average
GoTo Connect
-
Ratings
Calendar integration10.041 Ratings00 Ratings
Meeting initiation9.850 Ratings00 Ratings
Integrates with social media10.038 Ratings00 Ratings
Record meetings / events9.950 Ratings00 Ratings
Slideshows9.748 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ClickMeeting
9.7
50 Ratings
15% above category average
GoTo Connect
-
Ratings
Live chat9.649 Ratings00 Ratings
Audience polling9.845 Ratings00 Ratings
Q&A9.746 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ClickMeeting
9.8
47 Ratings
16% above category average
GoTo Connect
-
Ratings
User authentication10.040 Ratings00 Ratings
Participant roles & permissions9.647 Ratings00 Ratings
Confidential attendee list10.042 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
ClickMeeting
-
Ratings
GoTo Connect
8.4
169 Ratings
2% above category average
Hosted PBX00 Ratings8.5132 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.1114 Ratings
User templates00 Ratings8.5117 Ratings
Call reports00 Ratings7.8143 Ratings
Directory of employee names00 Ratings8.3150 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
ClickMeeting
-
Ratings
GoTo Connect
8.5
179 Ratings
1% above category average
Answering rules00 Ratings8.8157 Ratings
Call recording00 Ratings8.1136 Ratings
Call park00 Ratings8.7127 Ratings
Call screening00 Ratings8.3133 Ratings
Message alerts00 Ratings8.4159 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
ClickMeeting
-
Ratings
GoTo Connect
8.3
143 Ratings
0% above category average
Video conferencing00 Ratings8.0102 Ratings
Audio conferencing00 Ratings8.3142 Ratings
Video screen sharing00 Ratings8.488 Ratings
Instant messaging00 Ratings8.582 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
ClickMeeting
-
Ratings
GoTo Connect
8.0
154 Ratings
4% below category average
Mobile app for iOS00 Ratings7.9131 Ratings
Mobile app for Android00 Ratings8.2114 Ratings
Best Alternatives
ClickMeetingGoTo Connect
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Score 8.4 out of 10
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Score 9.5 out of 10
Medium-sized Companies
Zoho Meeting
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Score 6.9 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Google Meet
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Score 8.3 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
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User Ratings
ClickMeetingGoTo Connect
Likelihood to Recommend
9.8
(52 ratings)
7.9
(190 ratings)
Likelihood to Renew
9.1
(1 ratings)
6.3
(25 ratings)
Usability
10.0
(35 ratings)
7.8
(78 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
9.5
(2 ratings)
Support Rating
9.9
(35 ratings)
8.3
(53 ratings)
Implementation Rating
9.1
(1 ratings)
8.0
(85 ratings)
Product Scalability
-
(0 ratings)
9.5
(2 ratings)
User Testimonials
ClickMeetingGoTo Connect
Likelihood to Recommend
ClickMeeting
ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
Read full review
GoTo (formerly LogMeIn)
GoToConnect is a powerful platform for correspondence. The user interface is straightforward, and installing the majority of clients only requires a small amount of preparation. GoTo Connect is an excellent choice for us because it's a reasonably priced solution that has all the necessary advanced capabilities that our company needs. GoTo Connect's high-quality calls and recording feature make it an excellent choice for offering customer care over the phone.
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Pros
ClickMeeting
  • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
  • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
  • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
Read full review
GoTo (formerly LogMeIn)
  • GoTo Connect is a much more cost-effective solution rather than separate phone lines and video conferencing tools.
  • I conduct daily team meetings and project brainstorming sessions using video conferencing using GoTo Connect.
  • It integrates smoothly with our regularly used tools like Google Drive and has become very easy to share the documents we use.
Read full review
Cons
ClickMeeting
  • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
  • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
Read full review
GoTo (formerly LogMeIn)
  • I would like flexibility on billing - now set as auto-pay only on company credit card. We would like to pay by check or ACH.
  • Better integration of GoTo Meeting, which we also use (and like)
  • Better broad-plan pricing (like 'bundling') when we use multiple platforms as we do - and simplified billing
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Likelihood to Renew
ClickMeeting
No answers on this topic
GoTo (formerly LogMeIn)
They are knocking it out of the park on all fronts. I love the service and support I am receiving and have no complaints. If they raised their prices substantially I would reconsider but I don't think that will happen anytime soon. They would have to mess up something consistently moving forward to make me want to move
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Usability
ClickMeeting
ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
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GoTo (formerly LogMeIn)
Overall, it's a decent product for the price. It has the basic features our company needed when it was brand new and was not overly difficult to set up. As we've grown, it's become increasingly difficult to build out the features we want to implement within the PBX, and customer support can be less than helpful. Many of the more advanced features (dial plans, queues, etc.) take a lot of research to understand how to implement. Some of the features we paid for weren't even available when we were attempting to set them up.
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Reliability and Availability
ClickMeeting
No answers on this topic
GoTo (formerly LogMeIn)
We have rarely experienced any technical issues with GoTo Connect. Our phones virtually never go down which make us reliable to our clientele and available at all times.
Read full review
Performance
ClickMeeting
No answers on this topic
GoTo (formerly LogMeIn)
There is no lag in phone calls. There is no background noise or static/fuzz. Calls are crystal clear. With other dialers and phone systems, I have experienced delays between dialogue or delays with the caller picking up the phone and then being able to hear you. We do not experience this with Go To Connect.
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Support Rating
ClickMeeting
It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
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GoTo (formerly LogMeIn)
Support used to be great when it was Jive support out of Utah. Now that they've offshored support it can be difficult to get a response. Our most common issues are least cost routing, and we run into support pushing back in stead of just figuring out which upstream carrier is having an issue like they used to. We often have to get our account manager involved, who is pretty strong.
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Implementation Rating
ClickMeeting
It was very simple.
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GoTo (formerly LogMeIn)
The implementation of GoTo Connect was easy from the day of the kick-off call where a short brief was given about the company, a discussion around the project timelines, and the data dependencies on us to set up the platform. The updates around the project during the implementation and the hand holding after go-live is really appreciated
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Alternatives Considered
ClickMeeting
- does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
Read full review
GoTo (formerly LogMeIn)
Teams seems more advanced and suited to bigger audiences, GoTo Connect seems like its a more basic version suited to smaller audiences. If you are looking to get started with an easy to use and full functioning meeting system with good audio visual then this is a great place to get started. Teams has the edge with more people comfortable on how to use this and some more in depth features
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Scalability
ClickMeeting
No answers on this topic
GoTo (formerly LogMeIn)
Its not readily apparent to me, other than cost, where you would run into any issues with larger scale deployments. When we went live on the product, the Jive team was always willing to do mass updates for us on our extensions, users, etc. in the system, so we didn't have to do too much manual one-by-one updates.
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Return on Investment
ClickMeeting
  • Strengthening the image of the ITAKA Foundation as an institution that comprehensively deals with the subject of disappearances and can share knowledge in this area.
  • Time savings in the preparation of internal meetings (e.g. thanks to the possibility of placing an accurate schedule).
  • Reaching a greater number of webinar recipients (e.g. thanks to the possibility of live broadcast via social media).
Read full review
GoTo (formerly LogMeIn)
  • This product definietly cost the company more but for ease of use and hosting team webinars made the ROI worth it
  • As a leader, I was able to confirm each of my AMs were doing what they were supposed to be doing with their clients with easy analytics
  • We were able to view attendee analytics and send messages for re-engagement
Read full review
ScreenShots

ClickMeeting Screenshots

Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

GoTo Connect Screenshots

Screenshot of GoTo App - Contact Center General SettingsScreenshot of GoTo App - Meeting Chat (In-Session)Screenshot of Simple SetupScreenshot of Mobile App - Ongoing CallScreenshot of Session ControlsScreenshot of Call Menu