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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score8 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Mailtrack

    Score9.7 out of 10
    N/AMailtrack is an email-tracking extension for Gmail and part of Mailsuite. It adds delivery and read-status indicators to sent messages, showing when recipients open an email or click a tracked link without requiring users to leave Gmail. Key Capabilities Gmail read receipts: Mailtrack adds one or two checkmarks to sent messages. Grey checkmarks indicate delivery; green checkmarks indicate that the message was opened. Open and…

    $2.99

    per month per user

    Streak

    Score7.7 out of 10
    N/AStreak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

    $49

    per month billed annually per user

    Pricing
    Close CRMMailtrackStreak
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Free
    $0
    per month per user
    Mailtrack
    2,99
    per month per user
    Mailsuite
    9,99
    per month per user
    Pro
    $49
    per month billed annually per user
    Pro
    $59
    per month per user
    Pro+
    $69
    per month billed annually per user
    Pro+
    $89
    per month per user
    Enterprise
    $129
    per month billed annually per user
    Enterprise
    $159
    per month per user
    Offerings
    Pricing Offerings
    Close CRMMailtrackStreak
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Includes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
    More Pricing Information
    Community Pulse
    Close CRMMailtrackStreak
    Considered Multiple Products
    Close
    No answer on this topic
    Mailtrack
    No answer on this topic
    Rewardly Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    48 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    37 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Features
    Close CRMMailtrackStreak
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Case management8.03 Ratings00 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Lead management8.76 Ratings00 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Task management8.35 Ratings00 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings00 Ratings
    API for custom integration6.47 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Single sign-on capability8.03 Ratings00 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Social data10.01 Ratings00 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and Mailtrack and Streak
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Mailtrack
    -
    Ratings
    Streak
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings00 Ratings
    Best Alternatives
    Close CRMMailtrackStreak
    Small Businesses
    Salesflare
    Score10 out of 10
    Yesware
    Score8.3 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Yesware
    Score8.3 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Close CRMMailtrackStreak
    Likelihood to Recommend
    9.3
    (8 ratings)
    9.4
    (50 ratings)
    7.0
    (14 ratings)
    Usability
    8.7
    (3 ratings)
    8.7
    (40 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.3
    (3 ratings)
    7.1
    (42 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Close CRMMailtrackStreak
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Mailtrack
    Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
    Incentivized
    Read full review
    Rewardly Inc.
    If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Mailtrack
    • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
    • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
    • Free version includes unlimited email tracking, this is fab.
    Incentivized
    Read full review
    Rewardly Inc.
    • The e-mail tracking feature is easy to use and very handy.
    • The snippets feature are very good, have shortcuts to use and save a lot of time.
    • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
    Incentivized
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Mailtrack
    • Some of the settings can be confusing at first.
    • Some alerts are on by default and can be annoying at times.
    • Good to know if the email was deleted.
    • It would be great to know how much time recipients spent on each email.
    Read full review
    Rewardly Inc.
    • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
    • Having a Dashboard rather than being a tab in your email might add to its usability.
    • Automated progression through the stages
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Mailtrack
    I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
    Incentivized
    Read full review
    Rewardly Inc.
    It's not super intuitive and can get messy more quickly than I think it should. Once you start collaborating with multiple people, it gets hard to keep track of things and doesn't have a great process for that type of teamwork.
    Incentivized
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    Mailtrack
    I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
    Read full review
    Rewardly Inc.
    They do a great job of explaining the product beforehand so support interaction is not needed as much.
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    Mailtrack
    There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
    Read full review
    Rewardly Inc.
    HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    Mailtrack
    • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
    • Knowing when an email is read multiple times helps me know the importance of the content in my email.
    • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
    Read full review
    Rewardly Inc.
    • It has helped me save time on reaching out to people thinking that they didn't get my first email.
    • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
    • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    Mailtrack Screenshots

    Screenshot of Double check marks appear right in the  Gmail Sent folder — one for delivered, two for read. Nothing new to learn, no separate dashboard to open.Screenshot of Alerts, sent the moment a recipient opens your message, so you can follow up or pick up the phone while the email is still on their screen.Screenshot of where to set a reminder rules once and Mailtrack watches sent mail, flagging the messages that went unopened or unanswered so none of them go cold.Screenshot of A complete activity log per email — who opened it, how many times and when, including each recipient separately when sent to a group.Screenshot of a display of exactly which links a recipient clicked and when — a pricing page, a proposal, a calendar link.