Mailtrack
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Top Rated
54 Ratings
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Based on 54 reviews and ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 31 reviews and ratings
Likelihood to Recommend
Mailtrack
Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for.If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
Founder
Predictable HireHuman Resources, 1-10 employees
Streak
If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Verified User
Representative in Sales
Marketing & Advertising Company, 51-200 employeesPros
Mailtrack
- Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
- The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
- Free version includes unlimited email tracking, this is fab.

Verified User
Strategist in Other
Internet Company, 1-10 employeesStreak
- The e-mail tracking feature is easy to use and very handy.
- The snippets feature are very good, have shortcuts to use and save a lot of time.
- Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
Sócio-fundador e Produtor Executivo
RebuliçoEntertainment, 1-10 employees
Cons
Mailtrack
- Some of the settings can be confusing at first.
- Some alerts are on by default and can be annoying at times.
- Good to know if the email was deleted.
- It would be great to know how much time recipients spent on each email.
Assistant
Naučno tehnološki park Čačak - Science Technology Park ČačakEducation Management, 11-50 employees
Streak
- Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
- Having a Dashboard rather than being a tab in your email might add to its usability.
- Automated progression through the stages
Business Partner
Viral Brand MarketingHospitality, 1-10 employees
Usability
Mailtrack
Mailtrack 8.7
Based on 41 answers
I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.

Verified User
Employee in Other
E-Learning Company, 501-1000 employeesStreak
No score
No answers yet
No answers on this topic
Support Rating
Mailtrack
Mailtrack 7.7
Based on 45 answers
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.

Verified User
General Manager in Sales
Import & Export Company, 1-10 employeesStreak
Streak 8.0
Based on 1 answer
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Technical Recruiter
Coit GroupHuman Resources, 11-50 employees
Alternatives Considered
Mailtrack
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
Freelance Writer
Truelancer.comMental Health Care, 1-10 employees
Streak
HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Owner
WellRun Results, LLCAccounting, 1-10 employees
Return on Investment
Mailtrack
- I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
- Knowing when an email is read multiple times helps me know the importance of the content in my email.
- The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
District Manager
SunPower by Solar VastRenewables & Environment, 11-50 employees
Streak
- It has helped me save time on reaching out to people thinking that they didn't get my first email.
- It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
- Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.

Verified User
C-Level Executive in Sales
Marketing and Advertising Company, 1-10 employeesScreenshots
Streak
—Pricing Details
Mailtrack
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Streak
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No