What users are saying about
Top Rated
79 Ratings
Top Rated
79 Ratings
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Score 9.2 out of 100
61 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cloudflare

Excellent for managing server loads and site speed for our clients. Most would have to buy bigger hosting packages to handle their busy days, but CloudFlare picks up the traffic and reduces the burden on the server. Most clients can rely on smaller hosting accounts to keep their sites up.
Darcy Knapp, MBA | TrustRadius Reviewer

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein | TrustRadius Reviewer

Pros

Cloudflare

  • Security: Cloudflare keeps our website safe from DDoS attacks and other malicious traffic.
  • CDN: Cloudflare caches our website content, increasing our website's reliability and reducing server load. This saves on bandwidth costs from web servers.
  • Registrar: We can migrate domains to Cloudflare, though they don't currently allow the purchase of new domain names. The benefit of this is cheaper renewal fees and fewer systems involved in managing our domains.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Jordan Leano | TrustRadius Reviewer

Cons

Cloudflare

  • Multiple Users - It would be great to be able to have multiple users on one account.
  • Itemized Cache - Would love to see a list of files that have been cached by CloudFlare's CDN and when they will expire. Also nice to optionally remove one or more files from the cache.
Joey Yax | TrustRadius Reviewer

Rackspace Managed Hosting

  • Their backup tools are confusing and could use some clarification. We ended up getting charged for backup licenses on nonexistent servers, and that was frustrating because they would not refund us the fees as they declared it our fault for misunderstanding their terms.
  • They need to stop charging for "fanatical" support. Their support service has gotten worse over the years and now they are charging us a monthly fee. It's enough of a rub that we'll most likely move our servers to a different company.
John Reeve | TrustRadius Reviewer

Likelihood to Renew

Cloudflare

Cloudflare 10.0
Based on 1 answer
No answer on this topic is available.

Rackspace Managed Hosting

Rackspace Managed Hosting 2.2
Based on 2 answers
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
John Wooten | TrustRadius Reviewer

Support Rating

Cloudflare

Cloudflare 8.2
Based on 11 answers
  • We've been using a free plan, so we know that we aren't a priority on their list, but we had a severe issue in just one project, and they weren't able to help us with that.
  • We had to remove that website from Cloudflare and use another service since they couldn't help us, and they took a long time to respond to our inquiries.
Carlos Eduardo de Souza | TrustRadius Reviewer

Rackspace Managed Hosting

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudflare

Cloudflare and CloudFront are both great tools. I would recommend Cloudflare for sites that are not hosted on Amazon, and CloudFront for sites using Amazon Web Services. The pricing and features are comparable. Overall, Cloudflare's free tier offers more services, which gives it a slight edge over the competition.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

AWS is more and reliable and will work better for our organization from now on. Rackspace has served its purpose but is a slowly dying service. I will still happily give them kudos where it is deserved and they did great in their prime. Amazon is slowly taking over and edging everyone out and you need to jump ship at some point if you want to keep up.
Anonymous | TrustRadius Reviewer

Return on Investment

Cloudflare

  • Our business has online presences to reassure our customers, not to gain new ones, so the actual ROI is smaller than for most other people.
  • CloudFlare is super easy to use so I can make adjustments on the fly.
  • Safety and security is important and I don't have to worry about a lot of things due to CloudFlare.
Chris Widner | TrustRadius Reviewer

Rackspace Managed Hosting

  • Responded to slowdowns very quickly, therefore negating lose of earnings at peak times
  • When speaking to the right people eventually, they suggested solutions that have improved server response, which should have a positive impact on site speed (and so CR)
  • Load balancing allows for an efficient workflow in implementing new features while not losing traffic
  • Originally set some configurations low, which negatively impacted server performance. This was rectified with memory expansion following some discussions.
Gideon Caspi | TrustRadius Reviewer

Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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