What users are saying about
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Top Rated
162 Ratings

Cloudflare

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Top Rated
162 Ratings
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Score 9.1 out of 100
63 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Cloudflare is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

9.1

Cloudflare

91%
75 Ratings
8.0

Rackspace Managed Hosting

80%
12 Ratings

Likelihood to Renew

10.0

Cloudflare

100%
1 Rating
2.2

Rackspace Managed Hosting

22%
2 Ratings

Usability

9.0

Cloudflare

90%
1 Rating
5.0

Rackspace Managed Hosting

50%
1 Rating

Support Rating

8.5

Cloudflare

85%
53 Ratings

Rackspace Managed Hosting

N/A
0 Ratings

Likelihood to Recommend

Cloudflare

I can't think of a single scenario where Cloudflare isn't useful. Our company uses Cloudflare for ALL sites. In fact, as a Web Development Agency, we don't work with clients unless they allow us to use Cloudflare. It's really that good ;-) and necessary for modern websites and apps.
Jason Janes | TrustRadius Reviewer

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein | TrustRadius Reviewer

Pros

Cloudflare

  • When you need a FREE and EASY TO SETUP SSL certificate on your page (if you don't have the locked locker icon when opening your page, you need it)
  • When you want to obfuscate your webpage's IP (any connection will give the Cloudflare's IP)
  • You need to speed up the connection for static content (it will not help database connections or dynamic content)
  • IF your DNS isn't good (Cloudflare's DNS is amazing, quick, easy, and works pretty well)
Igor Neumann | TrustRadius Reviewer

Rackspace Managed Hosting

  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Jordan Leano | TrustRadius Reviewer

Cons

Cloudflare

  • There is a huge jump in price between the mid-tier and enterprise solutions which is hard to justify for smaller businesses, or companies owning many small businesses.
  • It is difficult to convert from a CNAME installation back to a DNS based one
  • Setting up page-level caching with web workers is counterintuitive for simple websites
Nicholas Tantillo | TrustRadius Reviewer

Rackspace Managed Hosting

  • Their backup tools are confusing and could use some clarification. We ended up getting charged for backup licenses on nonexistent servers, and that was frustrating because they would not refund us the fees as they declared it our fault for misunderstanding their terms.
  • They need to stop charging for "fanatical" support. Their support service has gotten worse over the years and now they are charging us a monthly fee. It's enough of a rub that we'll most likely move our servers to a different company.
John Reeve | TrustRadius Reviewer

Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Cloudflare Editions & Modules

Edition
FreeFree
Pro$202
Business$2002
EnterpriseContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details

Rackspace Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$23 per month

Rackspace Managed Hosting Editions & Modules

Edition
Linux$23.001
Windows$75.001
Windows + SQL$128.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Cloudflare

Cloudflare 10.0
Based on 1 answer
No answer on this topic is available.

Rackspace Managed Hosting

Rackspace Managed Hosting 2.2
Based on 2 answers
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
John Wooten | TrustRadius Reviewer

Usability

Cloudflare

Cloudflare 9.0
Based on 1 answer
While there are some parts of the service that can be tricky to implement if you have a very custom site, like holepunching for cache, for the most part, the service works very well out of the box and is easy to use
Ramon Khan | TrustRadius Reviewer

Rackspace Managed Hosting

Rackspace Managed Hosting 5.0
Based on 1 answer
The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
Anonymous | TrustRadius Reviewer

Support Rating

Cloudflare

Cloudflare 8.5
Based on 53 answers
I (fortunately) have not encountered an issue I deemed severe enough to require me to submit a ticket to support. Most of the time, the problems I have encountered were fixable by simply waiting (as is usual with DNS services); or Googling and perusing their perfectly serviceable documentation and browsing support forums.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudflare

CloudFlare is always innovating fast and adding new interesting solutions to the CDN, DNS, and DDoS problems that keep appearing as the internet grows and matures. Due to network effects, using CloudFlare is easier, faster, and more reliable than the competitors, and their support is super fast. I have used other solutions in previous companies like Akamai but their APIs were not very easy to use and their interfaces were not that friendly, also their CDNs were not as fast to clear the cache.
Daniel Anjos | TrustRadius Reviewer

Rackspace Managed Hosting

AWS is more and reliable and will work better for our organization from now on. Rackspace has served its purpose but is a slowly dying service. I will still happily give them kudos where it is deserved and they did great in their prime. Amazon is slowly taking over and edging everyone out and you need to jump ship at some point if you want to keep up.
Anonymous | TrustRadius Reviewer

Return on Investment

Cloudflare

  • Uptime: With Cloudflare's website protection, we have avoided panic-inducing outages and downtime.
  • Reduced hosting load: Cloudflare's CDN allows us to use smaller servers and greatly diminish bandwidth usage.
  • Reduced domain renewal cost: Most of our domains could be transferred to Cloudflare, where domain renewals are as cheap as possible.
  • Increased total website cost: All of Cloudflare's features aren't free, and they increase our monthly overall website cost. The protection and other features are helpful, just not free.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

  • Responded to slowdowns very quickly, therefore negating lose of earnings at peak times
  • When speaking to the right people eventually, they suggested solutions that have improved server response, which should have a positive impact on site speed (and so CR)
  • Load balancing allows for an efficient workflow in implementing new features while not losing traffic
  • Originally set some configurations low, which negatively impacted server performance. This was rectified with memory expansion following some discussions.
Gideon Caspi | TrustRadius Reviewer

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