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Comodo Mobile Device Management (CMDM) vs. IBM MaaS360 vs. TeamViewer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comodo Mobile Device Management (CMDM)

    Score10 out of 10
    N/AComodo Cybersecurity headquartered in Clifton offers Comodo Mobile Device Management (CMDM) providing device enrolling, configuration, auditing, monitoring, and total centralized device management.N/A

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Editions & Modules
    No answers on this topic
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Considered Multiple Products
    Comodo
    No answer on this topic
    IBM
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    41 Answers
    88%
    Would buy again
    377 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    36 Answers
    88%
    Delivers good value for the price
    348 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    41 Answers
    96%
    Happy with the feature set
    411 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    91%
    Lived up to sales and marketing promises
    283 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    29 Answers
    97%
    Implementation went as expected
    351 Answers
    Features
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Security
    Comparison of Security features of Comodo Mobile Device Management (CMDM) and IBM MaaS360 and TeamViewer
    Feature
    Comodo Mobile Device Management (CMDM)
    -
    Ratings
    IBM MaaS360
    -
    Ratings
    TeamViewer
    8.8
    66 Ratings
    0% above category average
    Role-based user permissions00 Ratings00 Ratings8.867 Ratings
    Remote Administration
    Comparison of Remote Administration features of Comodo Mobile Device Management (CMDM) and IBM MaaS360 and TeamViewer
    Feature
    Comodo Mobile Device Management (CMDM)
    -
    Ratings
    IBM MaaS360
    -
    Ratings
    TeamViewer
    8.9
    551 Ratings
    4% above category average
    File transfer00 Ratings00 Ratings8.9520 Ratings
    Instant message00 Ratings00 Ratings8.8479 Ratings
    Access to sleeping/powered-off computers00 Ratings00 Ratings7.5364 Ratings
    Session record00 Ratings00 Ratings8.4374 Ratings
    Annotations00 Ratings00 Ratings8.1141 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Comodo Mobile Device Management (CMDM) and IBM MaaS360 and TeamViewer
    Feature
    Comodo Mobile Device Management (CMDM)
    -
    Ratings
    IBM MaaS360
    -
    Ratings
    TeamViewer
    7.9
    46 Ratings
    1% below category average
    Third-party software integrations00 Ratings00 Ratings7.946 Ratings
    Remote Access
    Comparison of Remote Access features of Comodo Mobile Device Management (CMDM) and IBM MaaS360 and TeamViewer
    Feature
    Comodo Mobile Device Management (CMDM)
    -
    Ratings
    IBM MaaS360
    -
    Ratings
    TeamViewer
    8.6
    79 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.179 Ratings
    Unattended device access00 Ratings00 Ratings8.775 Ratings
    Mobile device access00 Ratings00 Ratings8.069 Ratings
    Virtual device access00 Ratings00 Ratings8.665 Ratings
    Multiple-display support00 Ratings00 Ratings8.666 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.468 Ratings
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    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (51 ratings)
    8.8
    (609 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.6
    (5 ratings)
    8.1
    (68 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (3 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    9.1
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (32 ratings)
    8.7
    (165 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (35 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    9.1
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Comodo Mobile Device Management (CMDM)IBM MaaS360TeamViewer
    Likelihood to Recommend
    Comodo
    No answers on this topic
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Comodo
    No answers on this topic
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Comodo
    No answers on this topic
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Comodo
    No answers on this topic
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Comodo
    No answers on this topic
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Comodo
    No answers on this topic
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Comodo
    No answers on this topic
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Comodo
    No answers on this topic
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Comodo
    No answers on this topic
    IBM
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Comodo
    No answers on this topic
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Comodo
    No answers on this topic
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Comodo
    No answers on this topic
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Comodo
    No answers on this topic
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Professional Services
    Comodo
    No answers on this topic
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Return on Investment
    Comodo
    No answers on this topic
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.