Conga Composer vs. Conga Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 9.3 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
Conga Sign
Score 8.3 out of 10
N/A
Conga now offers electronic signature, via Conga Sign.N/A
Pricing
Conga ComposerConga Sign
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerConga Sign
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
Conga ComposerConga Sign
Considered Both Products
Conga Composer
Chose Conga Composer
We have not used any other app however from the user's experience it seems Conga composer is best. And being a Conga partner and implementing the Conga solutions and supporting the existing customers and hearing their success stories it is clear that conga composer and other …
Chose Conga Composer
Easily the best In the market. Still needs massive improvements in my opinion. Alot of use cases look legacy today!
Conga Sign
Best Alternatives
Conga ComposerConga Sign
Small Businesses
PandaDoc
PandaDoc
Score 8.9 out of 10
Foxit eSign
Foxit eSign
Score 9.4 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 8.9 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.5 out of 10
DocuSign
DocuSign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga ComposerConga Sign
Likelihood to Recommend
9.3
(139 ratings)
8.2
(13 ratings)
Likelihood to Renew
9.0
(15 ratings)
-
(0 ratings)
Usability
8.8
(7 ratings)
7.0
(10 ratings)
Availability
3.6
(1 ratings)
-
(0 ratings)
Performance
3.6
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
10.0
(1 ratings)
Implementation Rating
4.4
(5 ratings)
-
(0 ratings)
Configurability
1.8
(1 ratings)
-
(0 ratings)
Ease of integration
2.7
(2 ratings)
-
(0 ratings)
Product Scalability
3.6
(1 ratings)
-
(0 ratings)
Professional Services
2.7
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(1 ratings)
-
(0 ratings)
Vendor pre-sale
3.2
(2 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerConga Sign
Likelihood to Recommend
Conga
Our proposal templates use Microsoft Excel, which Conga Composer is able to communicate with quite well. These documents have complex formulas so are not able to be created in a mircosoft program that doesn't support that. There are several limitations we've had to overcome, include how data gets pulled in and is read which caused us to have to use creative ways to implement those data pieces and still requires some manual template editing once the document has been created.
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Conga
Our use case for Conga Sign is pretty straightforward. Because of this, there is not much about it that would be considered excessive or inappropriate. It suits our needs as a tool to record data provided by a signer. It can also be launched from inside Salesforce via a custom button for ease of use.
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Pros
Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
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Conga
  • Agreements are sent digitally which reduces the time to get printed document.
  • The user has the option to forward to a relevant party where he might not be the correct person.
  • Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally.
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Cons
Conga
  • Initially, it is hard to comprehend as the setup process is a bit complex. More user adoption tools, such as tutorials and resources, would help.
  • Sometimes the error message is very generic and hard to troubleshoot.
  • Better UI would also be a plus.
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Conga
  • Some businesses still don't consider digital signing of critical documents a legit way.
  • Conga sign still doesn't allow sending of multiple files for signing.
  • There is a slight rendering time we have noticed while the customer opens the document which can be reduced.
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Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Conga
No answers on this topic
Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Conga
We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.
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Reliability and Availability
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
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Conga
No answers on this topic
Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Conga
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Conga
Conga's success team was excellent and very responsive.
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Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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Conga
No answers on this topic
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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Conga
Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.
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Contract Terms and Pricing Model
Conga
Not fair. Its an upfront cost and then pay per use
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Conga
No answers on this topic
Scalability
Conga
We used it for something simple and it was still a pain to use
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Conga
No answers on this topic
Professional Services
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
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Conga
No answers on this topic
Return on Investment
Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
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Conga
  • We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business
  • We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital
  • Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

Conga Sign Screenshots

Screenshot of A signature solution for SalesforceScreenshot of Signing Simplified - transaction creation with the click of a buttonScreenshot of Setup - pulls in customer dataScreenshot of Signs From Any Device - eSignature for every scenarioScreenshot of Matches Company BrandingScreenshot of Automates the Revenue Process - automates eSignature