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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Pricing
    Conga ComposerFormstack Forms
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Conga ComposerFormstack Forms
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Plans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
    More Pricing Information
    Community Pulse
    Conga ComposerFormstack Forms
    Considered Both Products
    Conga
    No answer on this topic
    Formstack
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    No answers on this topic
    Features
    Conga ComposerFormstack Forms
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    Survey templates00 Ratings8.856 Ratings
    Themes00 Ratings8.057 Ratings
    Custom logo/branding00 Ratings8.761 Ratings
    Survey Content
    Comparison of Survey Content features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    Changes to live survey00 Ratings6.856 Ratings
    Question design help00 Ratings8.01 Ratings
    Multiple question types00 Ratings8.061 Ratings
    Survey Logic
    Comparison of Survey Logic features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    7.8
    61 Ratings
    7% below category average
    Survey logic flexibility00 Ratings7.861 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    Response tracking00 Ratings10.01 Ratings
    Data export00 Ratings10.062 Ratings
    Standard reports00 Ratings7.959 Ratings
    Custom reports00 Ratings5.851 Ratings
    Analytics00 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    Access controls00 Ratings10.058 Ratings
    Compliance00 Ratings10.052 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Conga Composer and Formstack Forms
    Feature
    Conga Composer
    -
    Ratings
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    Best Alternatives
    Conga ComposerFormstack Forms
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Formstack for Salesforce
    Score7.1 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerFormstack Forms
    Likelihood to Recommend
    8.3
    (160 ratings)
    7.7
    (77 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    2.0
    (13 ratings)
    Usability
    7.4
    (7 ratings)
    9.3
    (9 ratings)
    Availability
    3.6
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    3.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (10 ratings)
    6.7
    (8 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    1.0
    (2 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerFormstack Forms
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Formstack
    No answers on this topic
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks