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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
    Pricing
    Conga ComposerOpenText MBPM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga ComposerOpenText MBPM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Conga ComposerOpenText MBPM
    Considered Both Products
    Conga
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    No answers on this topic
    Features
    Conga ComposerOpenText MBPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Conga Composer and OpenText MBPM
    Feature
    Conga Composer
    -
    Ratings
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    Dashboards00 Ratings7.93 Ratings
    Standard reports00 Ratings9.02 Ratings
    Custom reports00 Ratings4.03 Ratings
    Process Engine
    Comparison of Process Engine features of Conga Composer and OpenText MBPM
    Feature
    Conga Composer
    -
    Ratings
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    Process designer00 Ratings8.13 Ratings
    Process simulation00 Ratings7.13 Ratings
    Business rules engine00 Ratings9.02 Ratings
    SOA support00 Ratings6.02 Ratings
    Process player00 Ratings7.02 Ratings
    Support for modeling languages00 Ratings8.02 Ratings
    Form builder00 Ratings6.93 Ratings
    Model execution00 Ratings6.13 Ratings
    Collaboration
    Comparison of Collaboration features of Conga Composer and OpenText MBPM
    Feature
    Conga Composer
    -
    Ratings
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    Social collaboration tools00 Ratings7.63 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Conga Composer and OpenText MBPM
    Feature
    Conga Composer
    -
    Ratings
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    Content management00 Ratings6.02 Ratings
    Best Alternatives
    Conga ComposerOpenText MBPM
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Formstack for Salesforce
    Score7.1 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerOpenText MBPM
    Likelihood to Recommend
    8.3
    (160 ratings)
    7.1
    (5 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    8.0
    (4 ratings)
    Usability
    7.4
    (7 ratings)
    9.0
    (1 ratings)
    Availability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Performance
    3.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (10 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerOpenText MBPM
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    OpenText
    Great customer service for an API support related query
    Incentivized
    Read full review
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks