Conga Composer vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 9.4 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports. Conga Composer integrates with any data source, including CRM systems like Salesforce, and allows users to dynamically merge data from these sources into templates to generate personalized documents.
$20
per month per user
Pega Platform
Score 5.5 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$35
per month per user* (or $0.45 per case**)
Pricing
Conga ComposerPega Platform
Editions & Modules
No answers on this topic
Low-code Factory Edition
$35
per month per user* (or $0.45 per case**)
Standard Edition
$90
per month per user* (or $0.80 per case**)
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
Conga ComposerPega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Features
Conga ComposerPega Platform
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Conga Composer
-
Ratings
Pega Platform
8.8
62 Ratings
8% above category average
Dashboards00 Ratings9.061 Ratings
Standard reports00 Ratings8.661 Ratings
Custom reports00 Ratings8.660 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Conga Composer
-
Ratings
Pega Platform
7.8
65 Ratings
7% below category average
Process designer00 Ratings8.064 Ratings
Process simulation00 Ratings6.056 Ratings
Business rules engine00 Ratings9.064 Ratings
SOA support00 Ratings9.050 Ratings
Process player00 Ratings9.447 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.658 Ratings
Model execution00 Ratings6.055 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Conga Composer
-
Ratings
Pega Platform
9.0
50 Ratings
7% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Conga Composer
-
Ratings
Pega Platform
4.4
9 Ratings
61% below category average
Content management00 Ratings4.49 Ratings
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User Ratings
Conga ComposerPega Platform
Likelihood to Recommend
9.4
(112 ratings)
5.6
(73 ratings)
Likelihood to Renew
9.0
(15 ratings)
10.0
(7 ratings)
Usability
9.0
(7 ratings)
9.0
(1 ratings)
Availability
3.6
(1 ratings)
-
(0 ratings)
Performance
3.6
(2 ratings)
-
(0 ratings)
Support Rating
8.2
(9 ratings)
10.0
(7 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
5.0
(5 ratings)
10.0
(1 ratings)
Configurability
1.8
(1 ratings)
-
(0 ratings)
Ease of integration
2.7
(2 ratings)
-
(0 ratings)
Product Scalability
3.6
(1 ratings)
-
(0 ratings)
Professional Services
2.7
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(1 ratings)
-
(0 ratings)
Vendor pre-sale
3.2
(2 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerPega Platform
Likelihood to Recommend
Conga
I'm early in my Conga Composer journey but, even in my limited experience, there is nothing it can't handle (within reason) and the sky's the limit. I have found it rather difficult to learn (most queries) as I'm learning on my own with the Conga Learning Center and YouTube videos.
Read full review
Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
Read full review
Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Read full review
Cons
Conga
  • Initially, it is hard to comprehend as the setup process is a bit complex. More user adoption tools, such as tutorials and resources, would help.
  • Sometimes the error message is very generic and hard to troubleshoot.
  • Better UI would also be a plus.
Read full review
Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
Read full review
Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Reliability and Availability
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
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Pegasystems
No answers on this topic
Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Pegasystems
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
Conga
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
Read full review
Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
Read full review
Pegasystems
Implementation is totally depend up on the requirement
Read full review
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
Read full review
Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Contract Terms and Pricing Model
Conga
Not fair. Its an upfront cost and then pay per use
Read full review
Pegasystems
No answers on this topic
Scalability
Conga
We used it for something simple and it was still a pain to use
Read full review
Pegasystems
No answers on this topic
Professional Services
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
Pegasystems
No answers on this topic
Return on Investment
Conga
  • Timely document creation to ensure important records reach customers quickly.
  • Documents generated to act as sources of truth and are contractually binding, so the product is very reliable.
  • The documents generated are on brand and provide a consistent archive for protocol and audit purposes.
Read full review
Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
Read full review
ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks