Conga CLM vs. PandaDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
PandaDoc
Score 8.6 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Pricing
Conga CLMPandaDoc
Editions & Modules
No answers on this topic
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
Conga CLMPandaDoc
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing TransparencyPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
More Pricing Information
Community Pulse
Conga CLMPandaDoc
Considered Both Products
Conga CLM
Chose Conga CLM
The above tools are good at specific things, but overall, conga has so many features that similar applications lag behind. Using the conga contract life cycle management, the entire process is becoming smoother, with all necessary approvals easily handled through predefined …
Chose Conga CLM
We evaluated both platforms seriously before making the call. DocuSign CLM had its strengths, especially in e-signature and user-friendly interfaces but honestly, Conga CLM aligned better with our business needs and long-term goals.
PandaDoc

No answer on this topic

Features
Conga CLMPandaDoc
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.5
118 Ratings
5% above category average
PandaDoc
-
Ratings
Contract creation8.8115 Ratings00 Ratings
Contract templates8.7110 Ratings00 Ratings
Clause library/saved fields8.8104 Ratings00 Ratings
Guided logic7.691 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.2
108 Ratings
1% above category average
PandaDoc
-
Ratings
Contract sharing8.4100 Ratings00 Ratings
Contract editing8.499 Ratings00 Ratings
Collaborating on contracts8.394 Ratings00 Ratings
MS Word plug-in8.096 Ratings00 Ratings
Approval process8.197 Ratings00 Ratings
Interdepartmental workflows8.090 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.7
107 Ratings
5% above category average
PandaDoc
-
Ratings
Contract database8.6101 Ratings00 Ratings
Contract search8.4101 Ratings00 Ratings
Contract milestone reminders & alerts8.297 Ratings00 Ratings
Custom contract reports8.398 Ratings00 Ratings
Tracking contract status8.6100 Ratings00 Ratings
Compliance check8.581 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga CLM
8.3
80 Ratings
5% above category average
PandaDoc
-
Ratings
Contract Storage8.778 Ratings00 Ratings
Advanced Search and Filtering8.472 Ratings00 Ratings
Customizable Contract Templates8.274 Ratings00 Ratings
Workflow Acceleration7.869 Ratings00 Ratings
E-Signatures8.468 Ratings00 Ratings
Reminders and Alerts8.172 Ratings00 Ratings
Analytics and Reporting8.573 Ratings00 Ratings
Integration with other Systems8.069 Ratings00 Ratings
User Ratings
Conga CLMPandaDoc
Likelihood to Recommend
8.7
(126 ratings)
8.6
(329 ratings)
Likelihood to Renew
8.8
(3 ratings)
9.1
(18 ratings)
Usability
8.5
(6 ratings)
8.3
(23 ratings)
Availability
8.2
(2 ratings)
9.1
(4 ratings)
Performance
9.1
(2 ratings)
9.6
(21 ratings)
Support Rating
8.4
(6 ratings)
6.1
(23 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
6.3
(4 ratings)
Configurability
10.0
(1 ratings)
2.8
(3 ratings)
Ease of integration
10.0
(1 ratings)
9.0
(20 ratings)
Product Scalability
3.6
(2 ratings)
8.6
(4 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
9.7
(20 ratings)
Vendor pre-sale
10.0
(1 ratings)
6.7
(4 ratings)
User Testimonials
Conga CLMPandaDoc
Likelihood to Recommend
Conga
And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
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PandaDoc
Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
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Pros
Conga
  • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
  • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
  • Live dashboards let you track contract statuses without having to dig through emails or call someone.
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PandaDoc
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
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Cons
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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PandaDoc
  • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
  • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
  • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
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Likelihood to Renew
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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Usability
Conga
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
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PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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Reliability and Availability
Conga
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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PandaDoc
We haven't had any real issues regarding downtime as of yet.
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Performance
Conga
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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Support Rating
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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In-Person Training
Conga
Conga University is very well made. Loved it!
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PandaDoc
No answers on this topic
Online Training
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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PandaDoc
No answers on this topic
Implementation Rating
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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Alternatives Considered
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
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PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
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Scalability
Conga
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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PandaDoc
It's scalable
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Return on Investment
Conga
  • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
  • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
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PandaDoc
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
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ScreenShots

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.