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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.8 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A
    Pricing
    Conga CLMRecurly
    Editions & Modules
    No answers on this topic
    Elite
    Custom Quote
    per month
    Offerings
    Pricing Offerings
    Conga CLMRecurly
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency—
    More Pricing Information
    Features
    Conga CLMRecurly
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and Recurly
    Feature
    Conga CLM
    8.5
    120 Ratings
    4% above category average
    Recurly
    -
    Ratings
    Contract creation8.8117 Ratings00 Ratings
    Contract templates8.8112 Ratings00 Ratings
    Clause library/saved fields8.9106 Ratings00 Ratings
    Guided logic7.693 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and Recurly
    Feature
    Conga CLM
    8.3
    110 Ratings
    1% above category average
    Recurly
    -
    Ratings
    Contract sharing8.4102 Ratings00 Ratings
    Contract editing8.4100 Ratings00 Ratings
    Collaborating on contracts8.395 Ratings00 Ratings
    MS Word plug-in8.197 Ratings00 Ratings
    Approval process8.299 Ratings00 Ratings
    Interdepartmental workflows8.191 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and Recurly
    Feature
    Conga CLM
    8.7
    109 Ratings
    5% above category average
    Recurly
    -
    Ratings
    Contract database8.6103 Ratings00 Ratings
    Contract search8.4103 Ratings00 Ratings
    Contract milestone reminders & alerts8.299 Ratings00 Ratings
    Custom contract reports8.3100 Ratings00 Ratings
    Tracking contract status8.6102 Ratings00 Ratings
    Compliance check8.682 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of Conga CLM and Recurly
    Feature
    Conga CLM
    8.2
    82 Ratings
    0% above category average
    Recurly
    -
    Ratings
    Contract Storage8.680 Ratings00 Ratings
    Advanced Search and Filtering8.474 Ratings00 Ratings
    Customizable Contract Templates8.276 Ratings00 Ratings
    Workflow Acceleration7.870 Ratings00 Ratings
    E-Signatures8.470 Ratings00 Ratings
    Reminders and Alerts8.174 Ratings00 Ratings
    Analytics and Reporting8.575 Ratings00 Ratings
    Integration with other Systems8.070 Ratings00 Ratings
    Best Alternatives
    Conga CLMRecurly
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    DocuSign CLM
    Score8.2 out of 10
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    Score8.7 out of 10
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    Ironclad
    Score7.9 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Icertis
    Score7.8 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMRecurly
    Likelihood to Recommend
    8.8
    (128 ratings)
    8.4
    (25 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    10.0
    (3 ratings)
    Usability
    8.5
    (6 ratings)
    9.3
    (11 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (6 ratings)
    10.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga CLMRecurly
    Likelihood to Recommend
    Conga
    And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
    Incentivized
    Read full review
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    Pros
    Conga
    • Template driven contract creation: when sales team needs to generate multiple contracts per day, instead of manually drafting each contract , by Conga CLM we can select pre approved template and system auto fills pricing details , customer name, legal terms etc
    • Renewal and obligation tracking: Conga CLM sends automated alerts when renewal noticed needs to be send 30days before expiry. It also flags upcoming renewals.
    • Audit trail and compliance: Conga CLM logs every action automatically and supports regulatory compliance like SOX audit.
    Incentivized
    Read full review
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    Usability
    Conga
    I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
    Incentivized
    Read full review
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Alternatives Considered
    Conga
    Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
    Incentivized
    Read full review
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Return on Investment
    Conga
    • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
    • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
    Incentivized
    Read full review
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    ScreenShots

    Conga CLM Screenshots

    Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.