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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    JAGGAER

    Score6.2 out of 10
    N/AJAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
    Pricing
    ConnectWise CPQJAGGAER
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise CPQJAGGAER
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ConnectWise CPQJAGGAER
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and JAGGAER
    Feature
    ConnectWise CPQ
    9.2
    44 Ratings
    5% above category average
    JAGGAER
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings
    Pricing rules7.743 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings
    Guided selling/Sales portal8.838 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings
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    ConnectWise CPQJAGGAER
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    User Ratings
    ConnectWise CPQJAGGAER
    Likelihood to Recommend
    10.0
    (50 ratings)
    9.0
    (35 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    7.4
    (17 ratings)
    Usability
    9.8
    (8 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    6.3
    (5 ratings)
    8.9
    (3 ratings)
    Support Rating
    5.9
    (8 ratings)
    8.2
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (3 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (5 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ConnectWise CPQJAGGAER
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
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    JAGGAER
    As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
    Incentivized
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    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
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    JAGGAER
    • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
    • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
    • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
    Incentivized
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    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
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    JAGGAER
    • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
    • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    JAGGAER
    Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
    Read full review
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
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    JAGGAER
    There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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    Reliability and Availability
    ConnectWise
    No answers on this topic
    JAGGAER
    They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
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    JAGGAER
    Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
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    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
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    JAGGAER
    They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
    Incentivized
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    Online Training
    ConnectWise
    No answers on this topic
    JAGGAER
    SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
    Read full review
    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
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    JAGGAER
    We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
    Incentivized
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    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
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    JAGGAER
    Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
    Incentivized
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    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
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    JAGGAER
    Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
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    JAGGAER
    • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
    • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
    Incentivized
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    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order