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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactually CRM (discontinued)

    Score8 out of 10
    N/AContactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

    $69

    per month

    Quickbase

    Score8.7 out of 10
    N/AQuickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

    $700

    per month

    Pricing
    Contactually CRM (discontinued)Quickbase
    Editions & Modules
    Professional
    $69.00
    per month
    Accelerator
    $119.00
    per month
    Enterprise
    Full Customizable
    per month/billed annually
    Business
    Starting at $2,200
    per month
    Team
    Started at $700
    per month
    Offerings
    Pricing Offerings
    Contactually CRM (discontinued)Quickbase
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.
    More Pricing Information
    Community Pulse
    Contactually CRM (discontinued)Quickbase
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Quickbase
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    141 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    122 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    142 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    107 Answers
    Features
    Contactually CRM (discontinued)Quickbase
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    9.2
    3 Ratings
    16% above category average
    Quickbase
    -
    Ratings
    Customer data management / contact management9.93 Ratings00 Ratings
    Workflow management9.63 Ratings00 Ratings
    Territory management9.01 Ratings00 Ratings
    Opportunity management9.42 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
    Contract management6.01 Ratings00 Ratings
    Interaction tracking9.93 Ratings00 Ratings
    Channel / partner relationship management9.92 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    9.1
    3 Ratings
    17% above category average
    Quickbase
    -
    Ratings
    Case management9.73 Ratings00 Ratings
    Call center management8.02 Ratings00 Ratings
    Help desk management9.73 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    9.7
    3 Ratings
    23% above category average
    Quickbase
    -
    Ratings
    Lead management9.93 Ratings00 Ratings
    Email marketing9.63 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Quickbase
    -
    Ratings
    Task management7.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Quickbase
    -
    Ratings
    Pipeline visualization7.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Quickbase
    -
    Ratings
    Custom fields7.02 Ratings00 Ratings
    Custom objects7.01 Ratings00 Ratings
    Scripting environment7.02 Ratings00 Ratings
    API for custom integration7.01 Ratings00 Ratings
    Security
    Comparison of Security features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    7.5
    2 Ratings
    11% below category average
    Quickbase
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    8.4
    3 Ratings
    11% above category average
    Quickbase
    -
    Ratings
    Social data9.92 Ratings00 Ratings
    Social engagement7.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    9.9
    3 Ratings
    27% above category average
    Quickbase
    -
    Ratings
    Marketing automation9.93 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactually CRM (discontinued) and Quickbase
    Feature
    Contactually CRM (discontinued)
    9.4
    3 Ratings
    21% above category average
    Quickbase
    -
    Ratings
    Mobile access9.43 Ratings00 Ratings
    Best Alternatives
    Contactually CRM (discontinued)Quickbase
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Microsoft Project Server
    Score5.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Contactually CRM (discontinued)Quickbase
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.5
    (521 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.9
    (54 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (40 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (16 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (15 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (44 ratings)
    In-Person Training
    -
    (0 ratings)
    9.9
    (4 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (22 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.4
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (10 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (10 ratings)
    User Testimonials
    Contactually CRM (discontinued)Quickbase
    Likelihood to Recommend
    Discontinued Products
    Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
    Incentivized
    Read full review
    Quickbase
    I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Syncing to email
    • Design and interface
    • Support team
    Incentivized
    Read full review
    Quickbase
    • Rapidly bring new ideas to life
    • Great authentication and authorization system out of the box
    • Connects with many major third-party services (via Pipelines)
    • Reporting and Dashboards are awesome
    • Excellent emails notification system to keep us in the loop when data changes
    • Intuitive UI for building forms and reports
    • Nice playground to test new ideas
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
    • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
    • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
    • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
    Read full review
    Quickbase
    • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
    • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
    Read full review
    Quickbase
    For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Quickbase
    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Quickbase
    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Quickbase
    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Quickbase
    If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Quickbase
    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Quickbase
    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Quickbase
    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review
    Alternatives Considered
    Discontinued Products
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Read full review
    Quickbase
    Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Quickbase
    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Quickbase
    For clients we use Qucik base to develop application
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
    Incentivized
    Read full review
    Quickbase
    • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
    • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
    Read full review
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