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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Control-M

    Score9.4 out of 10
    N/AControl-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.

    $29,000

    per year

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    Control-MLogicMonitor
    Editions & Modules
    On-Premise
    Contact Sales
    SaaS
    Starting at $29,000
    per year
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    Control-MLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    Control-MLogicMonitor
    Considered Both Products
    BMC Software Inc.
    No answer on this topic
    LogicMonitor
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    138 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    108 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    138 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    90 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    112 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    Control-MLogicMonitor
    Workload Automation
    Comparison of Workload Automation features of Control-M and LogicMonitor
    Feature
    Control-M
    9.1
    181 Ratings
    9% above category average
    LogicMonitor
    -
    Ratings
    Multi-platform scheduling9.6178 Ratings00 Ratings
    Central monitoring9.4166 Ratings00 Ratings
    Logging8.7169 Ratings00 Ratings
    Alerts and notifications9.1170 Ratings00 Ratings
    Analysis and visualization8.8163 Ratings00 Ratings
    Application integration8.8164 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Control-M and LogicMonitor
    Feature
    Control-M
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring00 Ratings7.01 Ratings
    Best Alternatives
    Control-MLogicMonitor
    Small Businesses
    No answers on this topic
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    Score7.8 out of 10
    Medium-sized Companies
    Apache Airflow
    Score8.7 out of 10
    Datadog
    Score8.8 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
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    User Ratings
    Control-MLogicMonitor
    Likelihood to Recommend
    9.4
    (184 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    9.6
    (32 ratings)
    8.0
    (9 ratings)
    Usability
    9.2
    (141 ratings)
    7.3
    (31 ratings)
    Availability
    9.1
    (10 ratings)
    9.1
    (1 ratings)
    Performance
    8.7
    (10 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.1
    (25 ratings)
    6.0
    (110 ratings)
    In-Person Training
    9.1
    (4 ratings)
    8.2
    (1 ratings)
    Online Training
    8.8
    (6 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.8
    (16 ratings)
    9.0
    (26 ratings)
    Configurability
    9.1
    (10 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.7
    (5 ratings)
    7.4
    (5 ratings)
    Ease of integration
    9.1
    (8 ratings)
    7.3
    (1 ratings)
    Product Scalability
    9.1
    (10 ratings)
    9.1
    (1 ratings)
    Professional Services
    8.8
    (7 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    8.8
    (10 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.9
    (9 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Control-MLogicMonitor
    Likelihood to Recommend
    BMC Software Inc.
    Anytime you have a process that has to do multiple things, transfer data, interact with other systems, Control-M is critical. Not only does it provide the insight to what is going on, but it also lets you keep tight audit controls over access, reduces the need to spend large amounts of time tracking down issues, reduces the need to write custom "code" to do integrations with other systems and helps you better manage and track critical SLAs for workflows across the business.
    Incentivized
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    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
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    Pros
    BMC Software Inc.
    • The good thing is that there are so many connectors available. Control-M provides lots of features, and we are using almost 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.
    • Most of the job creation is very simple and quick and worked as per expectations.
    • Testing and debugging are also very easy, and you can test multiple scenarios using temporary changes during job runs.
    • Log and output presentations are also very good, short and detailed.
    • To monitor specific job net, we can create viewpoint, which can be use on daily basis.
    Incentivized
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    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
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    Cons
    BMC Software Inc.
    • I haven't come across too many spots where I'm not happy with the product. Most of the shortfalls were in my knowledge of the product as opposed to the actual product. Currently we're having a little bit of an issue with the deployment of the software to the servers, but it's more of an "us" problem than a product problem. I can't really give any good examples of shortfalls of the product that I've found so far.
    Incentivized
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    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
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    Likelihood to Renew
    BMC Software Inc.
    It is one of the best solutions on the market, in terms of innovation, reliability and stability. Control-M provides security when used by the largest companies in Mexico such as banks, department stores and logistics. It has proven to be able to integrate with new technologies on the market and provide almost 100% availability, thanks to its automatic FailOver scheme.
    Incentivized
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    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
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    Usability
    BMC Software Inc.
    User experience is meeting my expectations. We had a manual checklist, which Control-M Reports has now replaced, that helped us check the jobs without any issues. So, being fair with the work, the ratings should also be fair. More to come as the AI progresses; this will not only help motivate the Control-M Developers but also lead to the development of advanced technology.
    Incentivized
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    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
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    Reliability and Availability
    BMC Software Inc.
    Secondary Instances: Control-M supports the installation of a secondary instance of the entire Control-M environment, Control-M/EM, or Control-M/Server.Automatic & Manual Failover: In case of a failure on the primary host, Control-M can automatically failover to the secondary host if using Oracle or MSSQL databases. Manual failover is also an option, enabling a controlled switch during planned maintenance.Fallback: After resolving the issue on the primary host, you can easily fall back to it, or even designate the secondary host as the new primary. Database Replication: For high availability, Control-M leverages database replication from the primary site to a disaster recovery site. While replication is essential, its implementation and maintenance are the user's responsibility.
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    LogicMonitor
    No answers on this topic
    Performance
    BMC Software Inc.
    good page load times, efficient report completion, and minimal impact on integrated systems. Specifically, the well-designed GUI contributes to a positive user experience, and the platform's ability to automate various stages of the workflow, including Big Data processes, is highlighted as a key strength. Fast Page Loads: Control-M is reported to have a responsive user interface with fast page load times, allowing users to quickly navigate and manage their workflows
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    LogicMonitor
    No answers on this topic
    Support Rating
    BMC Software Inc.
    Support is generally excellent. Getting lower priority ones resolved can take a while, but it's rare for something to have to be dumped in the "unfixable" bin. If you end up speaking to Houston or Tel Aviv, then you know you've got a "live one".
    Incentivized
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    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
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    In-Person Training
    BMC Software Inc.
    Very knowledgeable instructors provide a hands-on, collaborative learning experience and can interact directly with instructors to develop our Control-M skills. This format allows for immediate feedback, in-depth discussions, and tailored guidance, leading to a deeper understanding of Control-M concepts and practical application. Face-to-face interaction fosters higher engagement and a more dynamic learning environment.
    Incentivized
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    LogicMonitor
    Add good training
    Incentivized
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    Online Training
    BMC Software Inc.
    Simple and easy to use web based, well paced. Available any time. All online courses are simple and easy to access and use. Very practical everyday use scenarios and solutions. Incorporates software simulations, learning games, and built-in assessments to enhance comprehension and engagement. Online subscriptions are regularly updated with the latest product information, ensuring users have access to the most current knowledge.
    Incentivized
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    LogicMonitor
    The training is good but room to improve
    Incentivized
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    Implementation Rating
    BMC Software Inc.
    As HA we have depend on the external DB, why don't we have HA feasibility with embedded DB. As with external DB, there are performance issues and fine tuning the DB. As if its embedded DB, Control-M it self take care of the functionality.
    Incentivized
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    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
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    Alternatives Considered
    BMC Software Inc.
    Control-M: Known for its comprehensive workload automation capabilities, handling complex job scheduling, dependency management, and IT process automation. TWS: Traditionally strong in Batch processing and job scheduling, focusing on high-performance computing environments. TIDEL: Offers a combination of workload automation and IT process management, often used in mainframe environments.AutoSys: Provides job scheduling and workflow management with a reputation for scalability and performance.
    Incentivized
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    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
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    Contract Terms and Pricing Model
    BMC Software Inc.
    While Control-M offers flexibility with usage-based and subscription-based pricing, some users might prefer more predictable, upfront costs, especially for large-scale deployments. A potential area for improvement could be offering more options for fixed-term contracts with predictable pricing based on factors like the number of agents or jobs, providing a clearer budget for long-term planning
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    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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    Scalability
    BMC Software Inc.
    awesome product.Control-M delivers advanced operational capabilities easily consumed by Dev, Ops, data teams, and lines of business.Control-M Workflow InsightsApplication and data workflow observability: Increased confidence that SLAs are being met for Control-M users and IT leadersComprehensive control and management capabilities: Enhanced dashboards and reporting with constant telemetry and intelligent analysis on executing workflowsSelf-service visibility: In-depth reporting to help teams work autonomously
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    LogicMonitor
    No answers on this topic
    Professional Services
    BMC Software Inc.
    Strengths: The vendor provided strong post-sales support, timely issue resolution, and effective onboarding. Their technical team was knowledgeable and responsive, ensuring smooth integration and minimal disruption. Training resources and documentation were comprehensive. Areas for Improvement: While overall service was excellent, occasional delays in advanced customization or escalations slightly impacted timelines. More proactive optimization suggestions could further enhance value.
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    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
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    Return on Investment
    BMC Software Inc.
    • Since centralizing all our workflows in Control-M, we've cut end to end processing time by nearly 30%
    • Before Control-M we were babysitting scripts, manually rerunning failed jobs, and chasing ghost errors. With automated recovery, smart notifications, and fewer failures slipping through the cracks, we have saved 3 hours a day across teams
    • Our workflows success rate sits at 99.95% and when things do fail, they are pinpointed immediately
    Incentivized
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    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
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    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.