Copper vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Copper
Score 6.5 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$25
per month per user
Less Annoying CRM
Score 9.1 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
CopperLess Annoying CRM
Editions & Modules
Basic - Paid Annually
$25.00
per month per user
Basic - Paid Monthly
$29.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Professional - Paid Monthly
$69.00
per month per user
Business - Paid Annually
$119.00
per month per user
Business - Paid Monthly
$129.00
per month per user
Always
$15
per month per user
Offerings
Pricing Offerings
CopperLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing.The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Features
CopperLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Copper
3.9
19 Ratings
65% below category average
Less Annoying CRM
8.3
40 Ratings
8% above category average
Customer data management / contact management5.319 Ratings9.939 Ratings
Workflow management2.118 Ratings9.833 Ratings
Territory management5.04 Ratings7.718 Ratings
Opportunity management4.518 Ratings8.232 Ratings
Integration with email client (e.g., Outlook or Gmail)7.619 Ratings8.235 Ratings
Contract management5.29 Ratings7.517 Ratings
Quote & order management2.07 Ratings6.313 Ratings
Interaction tracking2.118 Ratings9.928 Ratings
Channel / partner relationship management1.07 Ratings7.115 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Copper
1.5
10 Ratings
133% below category average
Less Annoying CRM
9.5
34 Ratings
23% above category average
Case management1.29 Ratings9.030 Ratings
Call center management1.55 Ratings00 Ratings
Help desk management1.77 Ratings9.931 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Copper
2.4
16 Ratings
104% below category average
Less Annoying CRM
7.6
26 Ratings
1% above category average
Lead management3.416 Ratings8.525 Ratings
Email marketing1.49 Ratings6.815 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Copper
3.7
19 Ratings
69% below category average
Less Annoying CRM
9.9
34 Ratings
26% above category average
Task management4.619 Ratings9.933 Ratings
Billing and invoicing management1.75 Ratings00 Ratings
Reporting4.917 Ratings9.924 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Copper
6.7
18 Ratings
13% below category average
Less Annoying CRM
7.8
24 Ratings
2% above category average
Forecasting6.815 Ratings7.112 Ratings
Pipeline visualization6.418 Ratings8.121 Ratings
Customizable reports7.016 Ratings8.118 Ratings
Customization
Comparison of Customization features of Product A and Product B
Copper
5.2
19 Ratings
37% below category average
Less Annoying CRM
8.5
35 Ratings
11% above category average
Custom fields8.019 Ratings9.935 Ratings
Custom objects3.412 Ratings00 Ratings
Scripting environment4.13 Ratings7.06 Ratings
API for custom integration5.49 Ratings8.64 Ratings
Security
Comparison of Security features of Product A and Product B
Copper
8.4
14 Ratings
1% above category average
Less Annoying CRM
10.0
23 Ratings
18% above category average
Single sign-on capability8.712 Ratings00 Ratings
Role-based user permissions8.113 Ratings10.023 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Copper
2.0
12 Ratings
114% below category average
Less Annoying CRM
-
Ratings
Social data2.012 Ratings00 Ratings
Social engagement2.07 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Copper
2.1
12 Ratings
109% below category average
Less Annoying CRM
4.8
4 Ratings
40% below category average
Marketing automation3.412 Ratings4.84 Ratings
Compensation management1.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Copper
7.9
17 Ratings
5% above category average
Less Annoying CRM
9.9
23 Ratings
28% above category average
Mobile access7.917 Ratings9.923 Ratings
Best Alternatives
CopperLess Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CopperLess Annoying CRM
Likelihood to Recommend
1.9
(20 ratings)
10.0
(40 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
3.8
(11 ratings)
9.1
(28 ratings)
Support Rating
1.9
(11 ratings)
9.2
(29 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CopperLess Annoying CRM
Likelihood to Recommend
Copper (formerly ProsperWorks)
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
Copper (formerly ProsperWorks)
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
Copper (formerly ProsperWorks)
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
Copper (formerly ProsperWorks)
No answers on this topic
Less Annoying CRM
Excellent product which meets my needs of a complex industry
Read full review
Usability
Copper (formerly ProsperWorks)
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Read full review
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
Copper (formerly ProsperWorks)
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
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Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
Copper (formerly ProsperWorks)
No answers on this topic
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
Copper (formerly ProsperWorks)
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Read full review
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Return on Investment
Copper (formerly ProsperWorks)
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
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Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
Read full review
ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.