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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Pricing
    CrashPlanGoogle Drive
    Editions & Modules
    No answers on this topic
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Offerings
    Pricing Offerings
    CrashPlanGoogle Drive
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.Discounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    CrashPlanGoogle Drive
    Considered Both Products
    CrashPlan
    Chose CrashPlan
    We tried Backblaze. The backup schedule and management is not as good as Crashplan. But it's much cheaper. Also it is not 100% compliant with our security policies. We already use Google Drive for sharing and team working. We ask our users to put their sensitive files there, …
    Incentivized
    Chose CrashPlan
    I formerly used SOS Online Backup. It was a very similar system, originally offering unlimited backups at a price similar to Code42. After more than a year of backups, SOS informed me that they'd be reducing my storage from unlimited to 2tb, and, increasing my monthly rate by …
    Incentivized
    Chose CrashPlan
    We looked at file sync solutions that require an end user to move data independently, and two major things stuck out:

    1. The human error factor was high. You cannot trust people to move files, even if they are important or they've agreed to move them on a certain schedule, and …
    Incentivized
    Chose CrashPlan
    If you don't need the old computer (Crashplan backs up only user files by default anyway) you may want to go with a synchronization system. Having the file both online and synched on multiple computers makes it easy to work on. No matter when or where, you can work on your …
    Incentivized
    Chose CrashPlan
    We selected Crashplan because it was cross platform and the most cost effective solution at the time. The closest contender was LiveBackup but after evaluating the two side by side, Crashplan was the clear winner due to the ease of use for the end users and administrators.
    Incentivized
    Google
    Chose Google Drive
    iCloud, Dropbox, OneDrive, the list goes on and on and on. The cloudy skies are becoming more and more crowded by the day with providers. Google is a huge company and brand. While there is always the risk that they will disable a product such as Google Reader or create a …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    99%
    Would buy again
    120 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    99%
    Delivers good value for the price
    114 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    97%
    Happy with the feature set
    117 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    99%
    Implementation went as expected
    93 Answers
    Features
    CrashPlanGoogle Drive
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and Google Drive
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Google Drive
    -
    Ratings
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection7.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Incremental backup identification7.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Management dashboard9.01 Ratings00 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and Google Drive
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Google Drive
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication8.01 Ratings00 Ratings
    Ransomware Recovery6.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of CrashPlan and Google Drive
    Feature
    CrashPlan
    -
    Ratings
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Versioning00 Ratings8.7195 Ratings
    Video files00 Ratings7.8190 Ratings
    Audio files00 Ratings8.3184 Ratings
    Document collaboration00 Ratings9.0218 Ratings
    Access control00 Ratings8.0216 Ratings
    File search00 Ratings8.1220 Ratings
    Device sync00 Ratings8.9205 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of CrashPlan and Google Drive
    Feature
    CrashPlan
    -
    Ratings
    Google Drive
    8.6
    215 Ratings
    1% below category average
    User and role management00 Ratings9.0202 Ratings
    File organization00 Ratings8.0213 Ratings
    Device management00 Ratings8.799 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of CrashPlan and Google Drive
    Feature
    CrashPlan
    -
    Ratings
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Performance00 Ratings9.2212 Ratings
    Reliability00 Ratings9.0214 Ratings
    Storage Reports00 Ratings8.587 Ratings
    Best Alternatives
    CrashPlanGoogle Drive
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanGoogle Drive
    Likelihood to Recommend
    6.7
    (84 ratings)
    8.5
    (224 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    10.0
    (6 ratings)
    Usability
    9.0
    (4 ratings)
    8.8
    (54 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    5.0
    (8 ratings)
    1.0
    (49 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrashPlanGoogle Drive
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Reliability and Availability
    CrashPlan
    No answers on this topic
    Google
    Always available
    Incentivized
    Read full review
    Performance
    CrashPlan
    No answers on this topic
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    In-Person Training
    CrashPlan
    No answers on this topic
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Scalability
    CrashPlan
    No answers on this topic
    Google
    I have always been able to access
    Incentivized
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives