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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crystal POS

    Score6.2 out of 10
    Small Businesses (1-50 employees)
    Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A

    Sisense

    Score6.9 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A

    Zoho Analytics

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics is a self-service BI and analytics platform that uncovers patterns, spots emerging trends, tracks business metrics, and detects anomalies. Designed for ease of use, it enables business users to create reports and dashboards independently, without relying on IT.

    $60

    per month 5 users

    Pricing
    Crystal POSSisenseZoho Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Standard
    $60
    per month Starts at 5 Users
    Premium
    $145
    per month Starts at 15 Users
    Enterprise
    $575
    per month Starts at 50 Users
    Offerings
    Pricing Offerings
    Crystal POSSisenseZoho Analytics
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    Crystal POSSisenseZoho Analytics
    Considered Multiple Products
    Crystal
    No answer on this topic
    Sisense Ltd
    Chose Sisense
    Sisense does very well against most of the tools in the market. We chose this tool because of its great visualizations and easy to deploy procedures. The reports are very easy to generate and distribute them across departments and organization. It provides a great interface to …
    Incentivized
    Zoho
    Chose Zoho Analytics
    Zoho Analytics is more user-friendly than Sisense. It offers an intuitive, drag-and-drop interface that makes it easier for non-technical users to create reports and dashboards. Additionally, its pricing is highly competitive compared to Sisense, making it a more cost-effective …
    Incentivized
    Chose Zoho Analytics
    Substantially more cost-effective and very similar functionality. The graphs and dashboards are definitely not as pretty as the ones mentioned above but we found it hard to justify tens of thousands of dollars more.
    Incentivized
    Chose Zoho Analytics
    Quality of Support is superior to any other solution. Adding an unbeatable price, it's been a no-brainer for us to select Zoho
    Incentivized
    Chose Zoho Analytics
    Zoho Reports has the features that we were looking for -
    • Import of data from an API endpoint in JSON format (no specific schema)
    • Scheduled imports
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    95%
    Would buy again
    78 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    96%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    96%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    95%
    Implementation went as expected
    72 Answers
    Features
    Crystal POSSisenseZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    9.7
    47 Ratings
    17% above category average
    Zoho Analytics
    8.6
    135 Ratings
    5% above category average
    Pixel Perfect reports00 Ratings10.037 Ratings8.8106 Ratings
    Customizable dashboards00 Ratings10.047 Ratings8.5135 Ratings
    Report Formatting Templates00 Ratings9.033 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    8.8
    47 Ratings
    9% above category average
    Zoho Analytics
    8.1
    137 Ratings
    1% above category average
    Drill-down analysis00 Ratings10.047 Ratings8.0131 Ratings
    Formatting capabilities00 Ratings9.047 Ratings7.6136 Ratings
    Integration with R or other statistical packages00 Ratings9.027 Ratings00 Ratings
    Report sharing and collaboration00 Ratings7.33 Ratings8.6137 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    10.0
    46 Ratings
    20% above category average
    Zoho Analytics
    8.4
    129 Ratings
    2% above category average
    Publish to Web00 Ratings10.036 Ratings8.2108 Ratings
    Publish to PDF00 Ratings10.046 Ratings8.6127 Ratings
    Report Versioning00 Ratings10.024 Ratings00 Ratings
    Report Delivery Scheduling00 Ratings10.039 Ratings8.4112 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    9.5
    45 Ratings
    17% above category average
    Zoho Analytics
    8.1
    84 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings10.045 Ratings8.280 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.042 Ratings8.572 Ratings
    Predictive Analytics00 Ratings9.029 Ratings7.466 Ratings
    Pattern Recognition and Data Mining00 Ratings10.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    10.0
    45 Ratings
    16% above category average
    Zoho Analytics
    8.5
    129 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings10.045 Ratings8.6127 Ratings
    Role-Based Security Model00 Ratings10.044 Ratings8.972 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings10.045 Ratings8.5122 Ratings
    Report-Level Access Control00 Ratings10.01 Ratings8.030 Ratings
    Single Sign-On (SSO)00 Ratings00 Ratings8.574 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    9.7
    40 Ratings
    22% above category average
    Zoho Analytics
    6.4
    97 Ratings
    19% below category average
    Responsive Design for Web Access00 Ratings10.040 Ratings7.371 Ratings
    Mobile Application00 Ratings10.025 Ratings4.373 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings10.034 Ratings5.986 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Crystal POS and Sisense and Zoho Analytics
    Feature
    Crystal POS
    -
    Ratings
    Sisense
    -
    Ratings
    Zoho Analytics
    8.3
    65 Ratings
    7% above category average
    REST API00 Ratings00 Ratings8.161 Ratings
    iFrames00 Ratings00 Ratings8.553 Ratings
    Best Alternatives
    Crystal POSSisenseZoho Analytics
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Crystal POSSisenseZoho Analytics
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (58 ratings)
    7.2
    (139 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (14 ratings)
    8.9
    (9 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (6 ratings)
    7.8
    (83 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    5.4
    (18 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (3 ratings)
    5.5
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.1
    (47 ratings)
    7.7
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (47 ratings)
    8.8
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    7.2
    (71 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Crystal POSSisenseZoho Analytics
    Likelihood to Recommend
    Crystal
    No answers on this topic
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    Crystal
    No answers on this topic
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    Crystal
    No answers on this topic
    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Crystal
    No answers on this topic
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Usability
    Crystal
    No answers on this topic
    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Crystal
    No answers on this topic
    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    Crystal
    No answers on this topic
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    Crystal
    No answers on this topic
    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    In-Person Training
    Crystal
    No answers on this topic
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Crystal
    No answers on this topic
    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Crystal
    No answers on this topic
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Read full review
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
    Read full review
    Alternatives Considered
    Crystal
    No answers on this topic
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    Crystal
    No answers on this topic
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    Crystal
    No answers on this topic
    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    ScreenShots

    Crystal POS Screenshots

    Product screenshot

    Zoho Analytics Screenshots

    Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysisScreenshot of the visual data pipeline builder used to create data flows with data stagesScreenshot of where to turn questions into insights with Ask Zia.Screenshot of an example of the actionable insights, powered by Zia insights's key driver analysis.Screenshot of Get instant, at-a-glance insights with dynamic dashboards.Screenshot of the interface to build and deploy ML models with the no-code AutoML platform