What users are saying about
2 Ratings
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Top Rated
1233 Ratings
2 Ratings
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Score 9.8 out of 100

UKG Pro

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Top Rated
1233 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

UKG Pro

I think UKG is user-friendly, especially on the core side. The UTM/Timesheet side is very involved and sometimes it's hard for me to find what I'm looking for in the [setup]. This is because I personally don't work on the timesheet side as much as the rest of my team. The good news is that I [can] always easily get help from UKG by submitting a ticket; then someone reaches out via email or by phone to drill down on the needs at hand and offer options.
Wendy Thompson | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

CultureIQ
7.7
UKG Pro
Survey templates
CultureIQ
10.0
UKG Pro
Themes
CultureIQ
5.0
UKG Pro
Custom logo/branding
CultureIQ
8.0
UKG Pro

Survey Content

CultureIQ
7.3
UKG Pro
Changes to live survey
CultureIQ
5.0
UKG Pro
Question design help
CultureIQ
9.0
UKG Pro
Multiple question types
CultureIQ
8.0
UKG Pro

Survey Logic

CultureIQ
7.0
UKG Pro
Survey logic flexibility
CultureIQ
7.0
UKG Pro

Survey Reporting & Analytics

CultureIQ
6.8
UKG Pro
Response tracking
CultureIQ
6.0
UKG Pro
Data export
CultureIQ
10.0
UKG Pro
Standard reports
CultureIQ
8.0
UKG Pro
Custom reports
CultureIQ
4.0
UKG Pro
Analytics
CultureIQ
6.0
UKG Pro

Survey Administration & Security

CultureIQ
7.0
UKG Pro
Access controls
CultureIQ
7.0
UKG Pro
Compliance
CultureIQ
7.0
UKG Pro

Survey Distribution

CultureIQ
4.5
UKG Pro
Vendor-offered crowdsourcing
CultureIQ
5.0
UKG Pro
Respondent restrictions
CultureIQ
4.0
UKG Pro

Human Resource Management

CultureIQ
UKG Pro
8.0
Employee demographic data
CultureIQ
UKG Pro
8.5
Employment history
CultureIQ
UKG Pro
7.9
Job profiles and administration
CultureIQ
UKG Pro
8.3
Workflow for transfers, promotions, pay raises, etc.
CultureIQ
UKG Pro
8.1
Organizational charting
CultureIQ
UKG Pro
7.3
Organization and location management
CultureIQ
UKG Pro
8.1
Compliance data (COBRA, OSHA, etc.)
CultureIQ
UKG Pro
7.9

Payroll Management

CultureIQ
UKG Pro
8.3
Pay calculation
CultureIQ
UKG Pro
8.6
Support for external payroll vendors
CultureIQ
UKG Pro
8.2
Off-cycle/On-Demand payment
CultureIQ
UKG Pro
7.8
Benefit plan administration
CultureIQ
UKG Pro
8.0
Direct deposit files
CultureIQ
UKG Pro
8.9
Salary revision and increment management
CultureIQ
UKG Pro
8.3
Reimbursement management
CultureIQ
UKG Pro
8.0

Leave and Attendance Management

CultureIQ
UKG Pro
7.5
Approval workflow
CultureIQ
UKG Pro
7.5
Balance details
CultureIQ
UKG Pro
7.7
Annual carry-forward and encashment
CultureIQ
UKG Pro
7.2

Employee Self Service

CultureIQ
UKG Pro
8.3
View and generate pay and benefit information
CultureIQ
UKG Pro
8.7
Update personal information
CultureIQ
UKG Pro
8.9
View company policy documentation
CultureIQ
UKG Pro
8.1
Employee recognition
CultureIQ
UKG Pro
7.7
View job history
CultureIQ
UKG Pro
8.4

Asset Management

CultureIQ
UKG Pro
6.3
Tracking of all physical assets
CultureIQ
UKG Pro
6.3

HR Reporting

CultureIQ
UKG Pro
7.5
Report builder
CultureIQ
UKG Pro
7.7
Pre-built reports
CultureIQ
UKG Pro
7.8
Ability to combine HR data with external data
CultureIQ
UKG Pro
7.1

Onboarding

CultureIQ
UKG Pro
8.6
New hire portal
CultureIQ
UKG Pro
8.8
Manager tracking tools
CultureIQ
UKG Pro
8.4

Performance and Goals

CultureIQ
UKG Pro
7.7
Corporate goal setting
CultureIQ
UKG Pro
7.4
Individual goal setting
CultureIQ
UKG Pro
8.1
Line-of sight-visibility
CultureIQ
UKG Pro
7.4
Performance tracking
CultureIQ
UKG Pro
7.9

Performance Management

CultureIQ
UKG Pro
7.8
Performance plans
CultureIQ
UKG Pro
7.8
Performance improvement plans
CultureIQ
UKG Pro
7.5
Review status tracking
CultureIQ
UKG Pro
8.1
Review reminders
CultureIQ
UKG Pro
7.7
Multiple review frequency
CultureIQ
UKG Pro
7.9

Succession Planning

CultureIQ
UKG Pro
7.0
Create succession plans/pools
CultureIQ
UKG Pro
6.9
Candidate ranking
CultureIQ
UKG Pro
7.2
Candidate search
CultureIQ
UKG Pro
7.2
Candidate development
CultureIQ
UKG Pro
6.9

Recruiting / ATS

CultureIQ
UKG Pro
7.7
Job Requisition Management
CultureIQ
UKG Pro
7.7
Company Website Posting
CultureIQ
UKG Pro
8.4
Publish to Social Media
CultureIQ
UKG Pro
7.4
Job Search Site Posting
CultureIQ
UKG Pro
7.9
Duplicate Candidate Prevention
CultureIQ
UKG Pro
6.9
Applicant Tracking
CultureIQ
UKG Pro
8.1
Notifications and Alerts
CultureIQ
UKG Pro
7.7

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

UKG Pro

  • UKG Pro has a fantastic support team that wants you to get the most out of the product in terms of functionality
  • The UKG Community is a valuable resource that is very reliable for trainings and troubleshooting
  • UKG Pro is filled with endless possibilities for custom settings and builds specific to your needs as a company
Jeremy Johnson | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

UKG Pro

  • Supervisors have difficulty with the time off approvals. It's not intuitive. Would like to see an interactive time off calendar that allows them to view approved, pending, canceled and rejected requests and also to approve/reject requests from the calendar.
  • Timesheets do not display daily hours in terms of regular and OT. It just lists the total number of hours worked. It would be helpful if it would break it down to regular and OT on the timesheet itself. Makes it easier for supervisors when reviewing and approving timecards.
  • In the Employee Admin/My Employees list, it would be nice if the default view was active employees only. Most of the time that is what people want to see. There are far less times that we try to view termed employees.
  • When employees use the mobile app and try to access their timecards, it diverts them to the web version and they have to log in a second time. It would be nice to have an app that they could access all that information in a single location.
Jackie Marchand | TrustRadius Reviewer

Likelihood to Renew

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.6
Based on 189 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 115 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.6
Based on 127 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.3
Based on 482 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.5
Based on 785 answers
I have always had quick response times from UKG.The support staff has always been very knowledgeable and will to assist.They like to help you with your issue and show you how to correct if needed again.They also provide articles and step by step instruction if necessary.I am a very hands on person. They will help by explaining what and why, which is a big deal to me
Deborah Van Dyke | TrustRadius Reviewer

In-Person Training

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.9
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.9
Based on 194 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

CultureIQ

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.6
Based on 151 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

Screenshots

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CultureIQ
10.0
UKG Pro
8.5

Likelihood to Renew

CultureIQ
UKG Pro
9.6

Usability

CultureIQ
UKG Pro
7.8

Reliability and Availability

CultureIQ
UKG Pro
7.6

Performance

CultureIQ
UKG Pro
8.3

Support Rating

CultureIQ
UKG Pro
7.5

In-Person Training

CultureIQ
UKG Pro
8.9

Online Training

CultureIQ
UKG Pro
7.9

Implementation Rating

CultureIQ
UKG Pro
7.6

Scalability

CultureIQ
UKG Pro
8.3

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