Cvent Event Management vs. Eventzilla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 8.9 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Eventzilla
Score 10.0 out of 10
Small Businesses (1-50 employees)
Eventzilla provides a free management and registration solution targeted for organizers of any size. This solution allows users to host free events at no charge. However, for paid events, there is a $1 flat fee per attendee. The solution can be used for conferences, fundraisers, classes, festivals, parties, concerts sporting events, networking events and more.N/A
Pricing
Cvent Event ManagementEventzilla
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent Event ManagementEventzilla
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsFree forever to register and set up events Free forever for free events $1 flat fee per attendee for paid events No margin on credit card processing fees which are payable directly to the payment gateway.
More Pricing Information
Community Pulse
Cvent Event ManagementEventzilla
Features
Cvent Event ManagementEventzilla
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
7.2
56 Ratings
16% below category average
Eventzilla
-
Ratings
Responsive Design for Web Access7.453 Ratings00 Ratings
Mobile Application7.654 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.749 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.4
50 Ratings
1% below category average
Eventzilla
-
Ratings
Calendar integration8.138 Ratings00 Ratings
Meeting initiation8.233 Ratings00 Ratings
Integrates with social media7.731 Ratings00 Ratings
Record meetings / events8.726 Ratings00 Ratings
Slideshows8.424 Ratings00 Ratings
Event registration9.350 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.7
44 Ratings
5% above category average
Eventzilla
-
Ratings
Live chat8.735 Ratings00 Ratings
Audience polling8.943 Ratings00 Ratings
Q&A8.741 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
8.5
52 Ratings
3% above category average
Eventzilla
-
Ratings
User authentication8.449 Ratings00 Ratings
Participant roles & permissions8.548 Ratings00 Ratings
Confidential attendee list8.744 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.2
61 Ratings
4% below category average
Eventzilla
-
Ratings
Branding options7.755 Ratings00 Ratings
Integration to Marketing Automation8.534 Ratings00 Ratings
Attendee list export8.559 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
8.3
64 Ratings
3% above category average
Eventzilla
-
Ratings
Registration, RSVP, and ticketing8.657 Ratings00 Ratings
Email marketing8.260 Ratings00 Ratings
Livestreaming8.230 Ratings00 Ratings
Audience engagement8.149 Ratings00 Ratings
Event recording8.431 Ratings00 Ratings
Virtual booths7.932 Ratings00 Ratings
Networking8.237 Ratings00 Ratings
Event analytics8.559 Ratings00 Ratings
Best Alternatives
Cvent Event ManagementEventzilla
Small Businesses
Whova
Whova
Score 9.3 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event ManagementEventzilla
Likelihood to Recommend
9.3
(306 ratings)
8.0
(4 ratings)
Likelihood to Renew
9.8
(34 ratings)
-
(0 ratings)
Usability
8.7
(51 ratings)
7.0
(1 ratings)
Availability
5.5
(3 ratings)
-
(0 ratings)
Performance
7.3
(3 ratings)
-
(0 ratings)
Support Rating
5.0
(75 ratings)
5.9
(2 ratings)
In-Person Training
6.4
(2 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
6.6
(14 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
Cvent Event ManagementEventzilla
Likelihood to Recommend
Cvent
If you have a big event (over 300 people) that requires an app, has a substantial agenda and/or lots of sponsors - then Cvent Event Management is for you. I would never recommend it to a client that didn't have a ton of cash, as it's an expensive asset. If you have a complicated event in any way shape or form, it is a LIFE saver.
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Eventzilla
If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.
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Pros
Cvent
  • Cvent Event Management's platform offers a great way to build out diverse event structures. Their platform is very customizable so it can work with almost any event structure there is.
  • Their software integrates extremely well together. We use them for our event App and On-Site solutions and being able to have each piece be a one-stop facet is great. I don't have to edit different aspects in multiple different places since they systems all work cohesively.
  • The customer support is fantastic. Between having our own set team assigned to us for questions as well as various methods to reach out to them through chat, open cases, phone calls and emails, you're always able to get ahold of someone. Whenever I have had an issue that the person I was speaking with didn't have the solution for, they always escalate it until they get the answer for me.
  • The Exhibitor and Speaker Management tools really help reduce redundancy and keep track of all facets of the event. Especially when there are upwards of 50 of each it can be hard to track all of the elements needed from them. Cvent Event Management allows you to assign tasks to each exhibitor or speaker and can send reminders to those with incomplete tasks.
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Eventzilla
  • Managing registration and attendees.
  • Creating landing pages, registration pages and promoting them.
  • Automates waitlisting and approvals.
  • Live streaming and polling.
  • Internal in-built payment processor.
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Cons
Cvent
  • You have to implement a workaround to use images in your session descriptions.
  • They tend to add features by acquiring other platforms, but then don't always cleanly integrate them into Cvent itself, so they always seem sort of ratcheted on.
  • The media and document library is pretty basic, so you need to take extra steps to link PDFs and other documents within the registration process if you choose to host the docs on Cvent.
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Eventzilla
  • Customization features for emails could be improved since most are automated reminders.
  • Sometimes too difficult to create a simple event with loads of choices available. Many times we simply want to create a normal event without much hassle.
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Likelihood to Renew
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
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Eventzilla
No answers on this topic
Usability
Cvent
Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
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Eventzilla
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
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Reliability and Availability
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
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Eventzilla
No answers on this topic
Performance
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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Eventzilla
No answers on this topic
Support Rating
Cvent
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
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Eventzilla
Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
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In-Person Training
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
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Eventzilla
No answers on this topic
Online Training
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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Eventzilla
No answers on this topic
Implementation Rating
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Eventzilla
No answers on this topic
Alternatives Considered
Cvent
The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they loop in a specialist to provide training.
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Eventzilla
Eventzilla is a budget-friendly tool and has a very dynamic pricing model. You only pay for the features you use.
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Scalability
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
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Eventzilla
No answers on this topic
Return on Investment
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
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Eventzilla
  • We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
  • Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.
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ScreenShots

Eventzilla Screenshots

Screenshot of Simple online event registration solutionScreenshot of Events DirectoryScreenshot of Our clientsScreenshot of Intuitive and user friendly event dashboard