What users are saying about
Cvent Event Management
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Top Rated
384 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 384 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Cvent Event Management is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.6
Cvent Event Management
86%
229 Ratings
8.0
Eventzilla
80%
4 Ratings
Likelihood to Renew
9.4
Cvent Event Management
94%
20 Ratings
Eventzilla
N/A
0 Ratings
Usability
7.2
Cvent Event Management
72%
22 Ratings
7.0
Eventzilla
70%
1 Rating
Availability
8.2
Cvent Event Management
82%
3 Ratings
Eventzilla
N/A
0 Ratings
Performance
7.3
Cvent Event Management
73%
3 Ratings
Eventzilla
N/A
0 Ratings
Support Rating
8.9
Cvent Event Management
89%
102 Ratings
5.9
Eventzilla
59%
4 Ratings
In-Person Training
6.4
Cvent Event Management
64%
2 Ratings
Eventzilla
N/A
0 Ratings
Online Training
8.2
Cvent Event Management
82%
2 Ratings
Eventzilla
N/A
0 Ratings
Implementation Rating
6.5
Cvent Event Management
65%
13 Ratings
Eventzilla
N/A
0 Ratings
Product Scalability
8.2
Cvent Event Management
82%
2 Ratings
Eventzilla
N/A
0 Ratings
Likelihood to Recommend
Cvent Event Management
Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Cvent Web / Mobile App Designer
American Express Global Business TravelEvents Services, 5001-10,000 employees
Eventzilla
If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.
Business Process Analyst || Executive Assistant
DigiProMedia LLCComputer Software, 11-50 employees
Pros
Cvent Event Management
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
Communications & Technology Director
Ohio Veterinary Medical AssociationNon-profit Organization Management, 1-10 employees
Eventzilla
- Managing registration and attendees.
- Creating landing pages, registration pages and promoting them.
- Automates waitlisting and approvals.
- Live streaming and polling.
- Internal in-built payment processor.

Verified User
Manager in Marketing
Computer Software Company, 1001-5000 employeesCons
Cvent Event Management
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Event Marketing Specialist
CochlearMedical Device, 1001-5000 employees
Eventzilla
- Customization features for emails could be improved since most are automated reminders.
- Sometimes too difficult to create a simple event with loads of choices available. Many times we simply want to create a normal event without much hassle.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
Cvent Event Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Eventzilla
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cvent Event Management
Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Senior Internal Communications Specialist
CortlandReal Estate, 1001-5000 employees
Eventzilla
No score
No answers yet
No answers on this topic
Usability
Cvent Event Management
Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Assistant Director
Bucknell UniversityEducation Management, 501-1000 employees
Eventzilla
Eventzilla 7.0
Based on 1 answer
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
Business Process Analyst || Executive Assistant
DigiProMedia LLCComputer Software, 11-50 employees
Reliability and Availability
Cvent Event Management
Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesEventzilla
No score
No answers yet
No answers on this topic
Performance
Cvent Event Management
Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesEventzilla
No score
No answers yet
No answers on this topic
Support Rating
Cvent Event Management
Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

Verified User
Team Lead in Other
Non-profit Organization Management Company, 501-1000 employeesEventzilla
Eventzilla 5.9
Based on 4 answers
Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
Marketing Director
Max Effect MarketingMarketing and Advertising, 11-50 employees
In-Person Training
Cvent Event Management
Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesEventzilla
No score
No answers yet
No answers on this topic
Online Training
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesEventzilla
No score
No answers yet
No answers on this topic
Implementation Rating
Cvent Event Management
Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Verified User
Administrator in Other
Accounting Company, 10,001+ employeesEventzilla
No score
No answers yet
No answers on this topic
Alternatives Considered
Cvent Event Management
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Office Manager
ACCTNon-profit Organization Management, 1-10 employees
Eventzilla
Eventzilla is a budget-friendly tool and has a very dynamic pricing model. You only pay for the features you use.

Verified User
Manager in Marketing
Computer Software Company, 1001-5000 employeesScalability
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesEventzilla
No score
No answers yet
No answers on this topic
Return on Investment
Cvent Event Management
- It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
- It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Meeting Planner
Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees
Eventzilla
- We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
- Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employees