What users are saying about

Cvent Event Management vs Eventzilla

Cvent Event Management
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Top Rated
313 Ratings
Eventzilla
3 Ratings

Cvent Event Management

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Top Rated
313 Ratings
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Score 8.3 out of 100

Based on 313 reviews and ratings

Eventzilla

3 Ratings
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Score 7.8 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Cvent Event Management

Cvent [Event Management] allows us to do our jobs in one tool, which is huge! We can do everything in one platform. When you have a questions about functionality or changes, there is an entire community that is available to walk you through any process or problem you are having. They give you the ability to ask any question and get simple answers in return that you will understand. Cvent really is a true "community" of users that are there for each other!

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Amy Johnston | TrustRadius Reviewer
Amy Johnston
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Eventzilla

If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.

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Aaron Goldstein | TrustRadius Reviewer
Aaron Goldstein
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Pros

Cvent Event Management

  • Tracking the client journey from invitation through participation and payment.
  • Accepts, tracks, and reports on transactions.
  • Has flexible and attractive event design features.
  • Offers standard and customizable reporting.
  • Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

  • Simple event setup.
  • Easy to update details and create effective ticketing collateral.

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Joshua VanMeter | TrustRadius Reviewer
Joshua VanMeter
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Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

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Pamela O'Connor, CMP | TrustRadius Reviewer
Pamela O'Connor, CMP
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Eventzilla

  • Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
  • It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent

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Aaron Goldstein | TrustRadius Reviewer
Aaron Goldstein
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Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.8
Based on 18 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

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Kimberly Norton | TrustRadius Reviewer
Kimberly Norton
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Eventzilla

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.7
Based on 19 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

Eventzilla 7.0
Based on 1 answer
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased

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Aaron Goldstein | TrustRadius Reviewer
Aaron Goldstein
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Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

Eventzilla 5.8
Based on 4 answers
Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.

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Joshua VanMeter | TrustRadius Reviewer
Joshua VanMeter
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In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Eventzilla

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 7.0
Based on 9 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.

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Anonymous | TrustRadius Reviewer
Verified User
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Eventzilla

I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!

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Aaron Goldstein | TrustRadius Reviewer
Aaron Goldstein
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Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Eventzilla

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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Madison Spears | TrustRadius Reviewer
Madison Spears
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Eventzilla

  • Client event management takes minutes rather than hours.
  • Cost to our business is much lower than other solutions.

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Joshua VanMeter | TrustRadius Reviewer
Joshua VanMeter
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Screenshots

Cvent Event Management

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Pricing Details

Cvent Event Management

General

Free Trial
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Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
Required

Eventzilla

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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