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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
    Pricing
    Cvent Event ManagementJive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cvent Event ManagementJive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cvent Event ManagementJive
    Considered Both Products
    Cvent
    No answer on this topic
    Aurea
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    277 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    221 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    273 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    176 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    184 Answers
    No answers on this topic
    Features
    Cvent Event ManagementJive
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Jive
    -
    Ratings
    Responsive Design for Web Access7.281 Ratings00 Ratings
    Mobile Application7.984 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.879 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Jive
    -
    Ratings
    Calendar integration8.058 Ratings00 Ratings
    Meeting initiation7.553 Ratings00 Ratings
    Integrates with social media7.149 Ratings00 Ratings
    Record meetings / events7.744 Ratings00 Ratings
    Slideshows7.836 Ratings00 Ratings
    Event registration9.278 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Jive
    -
    Ratings
    Live chat8.855 Ratings00 Ratings
    Audience polling7.768 Ratings00 Ratings
    Q&A8.267 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    Jive
    -
    Ratings
    User authentication7.775 Ratings00 Ratings
    Participant roles & permissions7.976 Ratings00 Ratings
    Confidential attendee list7.370 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Jive
    -
    Ratings
    Branding options8.683 Ratings00 Ratings
    Integration to Marketing Automation8.957 Ratings00 Ratings
    Attendee list export9.286 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Event Management and Jive
    Feature
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Jive
    -
    Ratings
    Registration, RSVP, and ticketing9.286 Ratings00 Ratings
    Email marketing7.990 Ratings00 Ratings
    Livestreaming7.946 Ratings00 Ratings
    Audience engagement8.676 Ratings00 Ratings
    Event recording8.247 Ratings00 Ratings
    Virtual booths8.649 Ratings00 Ratings
    Networking8.360 Ratings00 Ratings
    Event analytics9.088 Ratings00 Ratings
    Best Alternatives
    Cvent Event ManagementJive
    Small Businesses
    Whova
    Score9.6 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cvent Event ManagementJive
    Likelihood to Recommend
    9.5
    (425 ratings)
    9.1
    (37 ratings)
    Likelihood to Renew
    10.0
    (46 ratings)
    6.6
    (17 ratings)
    Usability
    8.9
    (90 ratings)
    6.1
    (4 ratings)
    Availability
    9.0
    (5 ratings)
    5.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.9
    (115 ratings)
    6.9
    (2 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (3 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    7.2
    (16 ratings)
    3.0
    (1 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cvent Event ManagementJive
    Likelihood to Recommend
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Pros
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Cons
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Likelihood to Renew
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Usability
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Reliability and Availability
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Performance
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Support Rating
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    In-Person Training
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Online Training
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Implementation Rating
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Alternatives Considered
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Scalability
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Return on Investment
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.