Cvent Event Management vs Omnify | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 310 reviews and ratings

Score 8.6 out of 10

Based on 12 reviews and ratings

Pros

Tracking the client journey from invitation through participation and payment.
Accepts, tracks, and reports on transactions.
Has flexible and attractive event design features.
Offers standard and customizable reporting.
Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.

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Verified User

Team Lead in Other

Non-profit Organization Management Company, 501-1000 employees

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Omnify's customer service during setup is excellent. Very knowledgeable and patient.
Omnify's seems infinitely customizable to suit any need.
Omnify's web presence is simple to use to make a reservation.
Omnify can be customized to include pictures of your business, facility, etc.

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General Manager

Ashburn Farm HOAReal Estate, 11-50 employees

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Cons

The badge designer is a little clunky and difficult to use.
I’d love to see their add-on modules priced differently (flat fees vs. per registration)
They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

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Pamela O'Connor, CMP

Director of Education & Events

Association for Community LivingMental Health Care, 1-10 employees

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We would love to have more specific options for restricting the number of times a client can book a reservation per week.
It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

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Verified User

Supervisor in Other

Recreational Facilities & Services Company, 51-200 employees

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Likelihood to Renew

Cvent Event Management 9.8

Based on 18 answers

It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

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Kimberly Norton

Senior Internal Communications Specialist

CortlandReal Estate, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cvent Event Management 7.7

Based on 19 answers

The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.

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Verified User

Manager in Sales

Insurance Company, 10,001+ employees

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Omnify 8.3

Based on 6 answers

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

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Member

Burlington Tennis ClubHealth, Wellness and Fitness, 1-10 employees

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Reliability and Availability

Cvent Event Management 7.3

Based on 2 answers

There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Performance

Cvent Event Management 8.2

Based on 2 answers

When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Support Rating

Cvent Event Management 8.4

Based on 79 answers

Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models

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Verified User

Employee in Other

Education Management Company, 501-1000 employees

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Omnify 8.3

Based on 6 answers

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

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Isabel Artigues

Clinic Director, Student Welfare

IAB HealthHealth, Wellness and Fitness, 1-10 employees

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In-Person Training

Cvent Event Management 8.2

Based on 1 answer

Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Online Training

Cvent Event Management 8.2

Based on 1 answer

I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Implementation Rating

Cvent Event Management 7.0

Based on 9 answers

It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Verified User

Administrator in Other

Accounting Company, 10,001+ employees

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No score

No answers yet

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Alternatives Considered

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.

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Verified User

Employee in Customer Service

Military Company, 11-50 employees

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Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

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Head Coach

Learners Chess AcademyEducation Management, 1-10 employees

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Scalability

Cvent Event Management 9.1

Based on 1 answer

It is a perfect fit no matter how big or small your event is

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Return on Investment

It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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Meeting Planner

Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees

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My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.

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General Manager

Ashburn Farm HOAReal Estate, 11-50 employees

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Screenshots

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See All (5) Omnify Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

Required

Cvent Event Management Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Omnify Editions & Modules

Edition

Basic	$49.00¹
Standard	$99.00¹
Standard Extra	$149.00²
Plus	$249.00³

for 5 team members per location
for 10 team members per location
for 20 team members per location

Additional Pricing Details

If you have more than 20 team members per location, please reach out to us.

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