What users are saying about
Cvent Event Management
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
384 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 384 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.2 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- Cvent Event Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Regpack is rated higher in 1 area: Usability
Likelihood to Recommend
8.6
Cvent Event Management
86%
229 Ratings
6.2
Regpack
62%
5 Ratings
Likelihood to Renew
9.4
Cvent Event Management
94%
20 Ratings
Regpack
N/A
0 Ratings
Usability
7.2
Cvent Event Management
72%
22 Ratings
7.3
Regpack
73%
1 Rating
Availability
8.2
Cvent Event Management
82%
3 Ratings
Regpack
N/A
0 Ratings
Performance
7.3
Cvent Event Management
73%
3 Ratings
Regpack
N/A
0 Ratings
Support Rating
8.9
Cvent Event Management
89%
102 Ratings
7.9
Regpack
79%
4 Ratings
In-Person Training
6.4
Cvent Event Management
64%
2 Ratings
Regpack
N/A
0 Ratings
Online Training
8.2
Cvent Event Management
82%
2 Ratings
Regpack
N/A
0 Ratings
Implementation Rating
6.5
Cvent Event Management
65%
13 Ratings
Regpack
N/A
0 Ratings
Product Scalability
8.2
Cvent Event Management
82%
2 Ratings
Regpack
N/A
0 Ratings
Likelihood to Recommend
Cvent Event Management
Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Cvent Web / Mobile App Designer
American Express Global Business TravelEvents Services, 5001-10,000 employees
Regpack
RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Program Manager, Europe
Austral Education GroupEducation Management, 51-200 employees
Pros
Cvent Event Management
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
Communications & Technology Director
Ohio Veterinary Medical AssociationNon-profit Organization Management, 1-10 employees
Regpack
- Provides e-signature
- Provides terms and conditions.
- Easily add multiple sessions with time, date and required paperwork.
Museum Experience Director
Aerospace Museum of CaliforniaEducation Management, 1-10 employees
Cons
Cvent Event Management
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Event Marketing Specialist
CochlearMedical Device, 1001-5000 employees
Regpack
- Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
- Payment Method - users can’t change their payment methods on their own.

Verified User
Account Manager in Other
Non-profit Organization Management Company, 51-200 employeesPricing Details
Cvent Event Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Regpack
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cvent Event Management
Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Senior Internal Communications Specialist
CortlandReal Estate, 1001-5000 employees
Regpack
No score
No answers yet
No answers on this topic
Usability
Cvent Event Management
Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Assistant Director
Bucknell UniversityEducation Management, 501-1000 employees
Regpack
Regpack 7.3
Based on 1 answer
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Museum Experience Director
Aerospace Museum of CaliforniaEducation Management, 1-10 employees
Reliability and Availability
Cvent Event Management
Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesRegpack
No score
No answers yet
No answers on this topic
Performance
Cvent Event Management
Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesRegpack
No score
No answers yet
No answers on this topic
Support Rating
Cvent Event Management
Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

Verified User
Team Lead in Other
Non-profit Organization Management Company, 501-1000 employeesRegpack
Regpack 7.9
Based on 4 answers
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Owner
Stone Mountain AdventuresRecreational Facilities & Services, 11-50 employees
In-Person Training
Cvent Event Management
Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesRegpack
No score
No answers yet
No answers on this topic
Online Training
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesRegpack
No score
No answers yet
No answers on this topic
Implementation Rating
Cvent Event Management
Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Verified User
Administrator in Other
Accounting Company, 10,001+ employeesRegpack
No score
No answers yet
No answers on this topic
Alternatives Considered
Cvent Event Management
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Office Manager
ACCTNon-profit Organization Management, 1-10 employees
Regpack
We have [switched] to league magic which is built for sports management.
President/ Registar
Countryside Jr. CougarsNon-profit Organization Management, 201-500 employees
Scalability
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesRegpack
No score
No answers yet
No answers on this topic
Return on Investment
Cvent Event Management
- It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
- It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Meeting Planner
Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees
Regpack
- Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.
Program Manager, Europe
Austral Education GroupEducation Management, 51-200 employees