What users are saying about
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Top Rated
384 Ratings
26 Ratings

Cvent Event Management

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Top Rated
384 Ratings
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Score 8.4 out of 100
26 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Cvent Event Management is rated higher in 2 areas: Likelihood to Renew, Support Rating
  • SignUpGenius is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Cvent Event Management

86%
229 Ratings
8.7

SignUpGenius

87%
19 Ratings

Likelihood to Renew

9.4

Cvent Event Management

94%
20 Ratings
9.1

SignUpGenius

91%
1 Rating

Usability

7.2

Cvent Event Management

72%
22 Ratings

SignUpGenius

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

SignUpGenius

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

SignUpGenius

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
102 Ratings
7.5

SignUpGenius

75%
9 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

SignUpGenius

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

SignUpGenius

N/A
0 Ratings

Implementation Rating

6.5

Cvent Event Management

65%
13 Ratings

SignUpGenius

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

SignUpGenius

N/A
0 Ratings

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

SignUpGenius

If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
Steve Crawford | TrustRadius Reviewer

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

SignUpGenius

  • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
  • No real technical expertise or knowledge is necessary to successfully use the tool.
  • Several different options/styles of signups are available.
Ryan Eanes | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

SignUpGenius

  • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
  • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
Becca Guler | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

SignUpGenius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

SignUpGenius

SignUpGenius 9.1
Based on 1 answer
It is a great product that works efficiently for our needs
Gayle Potter, IOM | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

SignUpGenius

SignUpGenius 7.5
Based on 9 answers
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Anonymous | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

SignUpGenius

I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
Stacey Pagan | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

SignUpGenius

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

SignUpGenius

  • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
  • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
Anonymous | TrustRadius Reviewer

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