D&B Credit Insights vs. Factiva vs. Meltwater

D&B Credit Insights allows an organization to improve their credit score. It is great for companies who already have established credit terms but may not have kept up with improving their D&B scores. Small companies may find D&B Credit Insights challenging because it requires established credit relationships with vendors. It can be challenging to have D&B approve your documentation as a small business.

Incentivized

A large part of our work depends on the ability to source quality media content from a breadth of dependable sources globally. This is Factiva's bread and butter: it has a very comprehensive list of 'quality' media sources such as nationals, dailies, business journals and magazines from around the world that are easily mined for the content they hold. If you're thinking about anything other than these 'traditional' media sources then Factiva probably isn't your thing. It doesn't do social media.

Incentivized

Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.

Incentivized

• Tells you if businesses pay their bills: They're really good at providing reports that show how reliably a company pays its debts. This helps you decide if you can trust them as customers or partners.
• They have tools that give you detailed information about businesses, making it easier to find potential customers for what you sell.

Incentivized

• Factiva offers excellent search builders so that I am able to narrow my search to specific companies or topics very easily.
• Factiva combines a large number of credible sources into one place and allows me to search all of these sources.
• Factiva's use of timestamps helps me understand when the news was known by the market which allows me to analyze how (if at all) that particular piece of news impacted the company's stock price.
• Provides an excellent starting place for learning about a company and/or industry.

Incentivized

• Media research - you can search for relevant publications and journalists to add to your media list.
• Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
• Building media lists - if you have no current existing list, you can build and export one in Excel for example.

Incentivized

• Using the correct personal credit score. My score is not right and won't allow me to change it.
• Have more financial options available for businesses that actually need funding. The requirements state we need to make a certain large amount in order to be approved for funds.
• New and slow growing businesses should have business lives of credit automatically.

Incentivized

• The UX leaves room to be desired
• There are often repetitive entries
• The functionality can be confusing

Incentivized

• The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
• Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
• TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.

Incentivized

Best product I've tried

Incentivized

Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.

Incentivized

The usability is good but could be better in my opinion. Once you login, the dashboard is great to quickly view things but they could have a better login experience. Overall, I think the usability is fine though as they provide a bunch of information that you can view quickly and easily.

Incentivized

Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.

It's always available

Incentivized

Yes very fast load, accurate insights and breaks down details to help it's great

Incentivized

Very friendly and efficient

Incentivized

Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.

Incentivized

Again, really in-depth and helpful for a program that is really easy to use.

Walked step by step through program. Very informative on a program that doesn't require much training.

Very easy and understandable

Incentivized

You are only allowed 15 users, so make sure you've identified who will have access to use the tool.

I would say that D&B Credit Insights in comparable to Equifax Credit Risk and Experian Credit Risk. There is very little that set each apart as all provide vague information related to the credit of your business. All of them lack any specific recommendations for a business owner to improve their business credit standing.

Incentivized

At the time, Factiva was already being used by the company I worked for - they had developed procedures specifically for using Factiva, so there wasn't really an option. I've used Lexis, Westlaw and Bloomberg exclusively for legal research, so there wasn't really an overlap with Factiva.

Incentivized

I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.

Incentivized

Very easy and accurate information

Incentivized

• Being able to secure favorable terms for business financing has a huge impact on my business. Before building my business credit I had to rely solely on my personal credit and provide a personal guarantee. Now my business is separate and has its own business scores.
• Previously I had to utlize MCA loans and other short term, high interest loans, where now I can qualify for much more favorable terms, lower interest rates, and business credit cards with better perks.

Incentivized

• As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
• We utilize their tracking of media hits for our overall reporting to our clients.
• Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.

Incentivized