Likelihood to Recommend Experience where Dashlane is well suited. A remote work environment organization with many remote employees needs a secure way to store and share passwords. Dashlane's cross-platform functionality and secure password sharing enable users to access necessary accounts without compromising security. The area where Dashlane is less appropriate. Highly restricted offline environment- Sometimes, an organization operates in a highly secure environment with limited or no internet. Dashlane requires the internet to work, so an offline mode may be a significant upgrade.
Read full review [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
Read full review Pros Ensuring secure & unique passwords created for each account. Allowing the company to see a "security score" of how secure the team's password management is. Sharing passwords securely between employees. A "vault" for storing other secure information (notes, credit cards, etc.) Free Hotspot Shield VPN included in our tier of accounts. Read full review Very secure - no worries about our passwords being stored insecurely or in the wrong place. Easy to share access to passwords used company-wide. Integrates with Chrome and other browsers for ease of use and speed. Price - free to use. Jacob Wall Senior Technical Writer / Client Services
Read full review Cons The software will often mix up some of the passwords we use on sites that have similar addresses. Some users have complained that the interface is confusing. We build web forms within a web-based application. The software does not do a good job of ignoring fields on those forms and tries to auto-populate information into them while we are building them. Read full review I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure). Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Read full review Usability Have used
LastPass and
1Password , as well as iCloud Keychain (now Passwords in iOS 18).
LastPass is terrible; the interface/experience is bad overall.
1Password is much better than
LastPass but is too robust, and the Apple Keychain/Passwords App is a little too simple. I'm a former Apple and a fanboy, so if and when they improve the Passwords app and bring in the stored payments/secured notes and password generator into the app itself, it'll be the app to beat for Dashlane for me. For my enterprise usage, though, Dashlane is the clear winner.
Read full review Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
Read full review Alternatives Considered Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance.
LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while
LastPass is more accommodating for smaller teams.
Read full review KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like
Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
Read full review Return on Investment Dashlane tremendously enhances our firm's security of sensitive data on the individual and team user levels. Utilizing Dashlane dramatically simplifies onboarding new team members. We can easily share key information and confirm that the new members have access to the things they need, reducing the time needed to complete the onboarding process. When offboarding a team member, Dashlane is equally essential to our team. It allows us to ensure that key credentials and information are shared with the right team members and that parting members can download their personal data and transition to their own accounts with minimal stress. As a small firm, Dashlane allows us to manage our sensitive data effectively without the expense of a separate IT team. This gives us peace of mind and confidence to focus our resources on other tasks. Read full review Positive. All of our usernames and passwords for service accounts are in one convenient location. Positive. The ability to organize everything into separate locations/folders is great. Positive. Password generator makes it easy for us to generate a secure password for our accounts. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review ScreenShots Dashlane Password Manager Screenshots