Likelihood to Recommend It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
Read full review Pros Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually. Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry. The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way. Read full review Very secure - no worries about our passwords being stored insecurely or in the wrong place. Easy to share access to passwords used company-wide. Integrates with Chrome and other browsers for ease of use and speed. Price - free to use. Jacob Wall Senior Technical Writer / Client Services
Read full review Cons Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively. Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken. Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption. Read full review I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure). Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Read full review Usability We don't use other solutions, but we do find the mobile version for Android better than iOS. On Android, 2FA codes appear as word suggestions, making it very much like the experience on the web browser. On iOS, we need to change apps every single time a 2FA code is needed just to get the 6-digit code to fill a form.
Read full review Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
Read full review Alternatives Considered Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like
Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
Read full review Return on Investment Greater level of security regarding passwords for the company, definitely a huge bonus Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers Read full review Positive. All of our usernames and passwords for service accounts are in one convenient location. Positive. The ability to organize everything into separate locations/folders is great. Positive. Password generator makes it easy for us to generate a secure password for our accounts. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review ScreenShots