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Dashlane Password Manager vs. SAP Customer Data Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dashlane Password Manager

    Score9.1 out of 10
    N/ADashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.

    $240

    per year 10 employees

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Dashlane Password ManagerSAP Customer Data Solutions
    Editions & Modules
    Business
    $8
    per month (billed annually) per seat
    Omnix™
    Contact Sales
    per year for organizations of 100+
    No answers on this topic
    Offerings
    Pricing Offerings
    Dashlane Password ManagerSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dashlane Password ManagerSAP Customer Data Solutions
    Considered Both Products
    Dashlane
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    161 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    150 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    160 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    116 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    139 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    Dashlane Password ManagerSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of Dashlane Password Manager and SAP Customer Data Solutions
    Feature
    Dashlane Password Manager
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Dashlane Password Manager and SAP Customer Data Solutions
    Feature
    Dashlane Password Manager
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.327 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Dashlane Password Manager and SAP Customer Data Solutions
    Feature
    Dashlane Password Manager
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    Dashlane Password ManagerSAP Customer Data Solutions
    Small Businesses
    RoboForm
    Score8.2 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    1Password
    Score9.2 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    KeePass
    Score8.9 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dashlane Password ManagerSAP Customer Data Solutions
    Likelihood to Recommend
    9.0
    (172 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    9.5
    (10 ratings)
    Usability
    8.8
    (158 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    5.9
    (6 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Dashlane Password ManagerSAP Customer Data Solutions
    Likelihood to Recommend
    Dashlane
    I think Dashlane is a great service for anyone who uses the internet. We need to create accounts on almost every website, and Dashlane helps generate secure passwords and store them safely, but easily accessible through its seamless browser extension. Any business or personal lifestyle can benefit from Dashlane when you go online
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Dashlane
    • Reliable autofill on most websites
    • Robust features in both the Admin and personal user sense
    • Multiple convenient options for unlocking that don't require retyping the master pass on a regularly used and trusted device
    • Extensive customization options in both the Admin panel and user settings
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Dashlane
    • The mobile app works fine for quick access, but autofill across different apps can be inconsistent. Sometimes it doesn’t recognize the login field, which slows people down when they’re on the go.
    • Occasionally the browser extension logs users out or doesn’t sync immediately with the desktop app, which causes frustration if someone just updated a password.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Dashlane
    It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Dashlane
    Dashlane is usable, but there are 2 key issues that annoy me. 1. The mobile app and the browser extension are not synced and i cannot find passwords in the app that are clearly in the extension. 2. The system doe snot make it easy to assign a password to a specific subdomain. I get hundreds of passwords that i have to go through any time i go to any subdomain on my main site because of the nature of my business. I need the option back to assign a password to only work with a specific subdomain (and all related paged on that subdomain) note: The search features have been annoying in the past. I just went to test them to verify my issues and found that notes inside of a password are finally searchable. This helps
    Incentivized
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Dashlane
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    Dashlane
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Dashlane
    We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
    Incentivized
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Dashlane
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    Dashlane
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Dashlane
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Dashlane
    Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    Dashlane
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    Dashlane
    • We constantly preach security, Dashlane Password Manager has provided us a means to improve our security posture
    • Employees love the ease of use and the ability to keep all password in one place
    • Employees feel more secure as they are able to use Dashlane Password Manager for personal protection as well
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    Dashlane Password Manager Screenshots

    Screenshot of Admin DashboardScreenshot of Credential Risk DetectionScreenshot of AI Phishing AlertScreenshot of Vault

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform