Dashlane vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dashlane
Score 9.2 out of 10
N/A
Dashlane is a password management solution designed to enable admins to easily onboard, offboard, and manage their employees with the assurance that company data is safe. And employees can enjoy a way to manage their work and personal accounts with a solution boasting millions of users.
$2
per month
SAP Customer Data Solutions
Score 8.4 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
DashlaneSAP Customer Data Solutions
Editions & Modules
Individual Free
$0
per month
Starter
$2
Individual Advanced
$2.75
Individual Premium
$4.99
per month
Team
$5
per user/per month
Business
$6
per user/per month
Family Premium
$7.49
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
DashlaneSAP Customer Data Solutions
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DashlaneSAP Customer Data Solutions
Top Pros
Top Cons
Features
DashlaneSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
Dashlane
-
Ratings
SAP Customer Data Solutions
7.6
28 Ratings
13% below category average
Tag library00 Ratings7.627 Ratings
Tag variable mapping00 Ratings7.625 Ratings
Ease of writing custom tags00 Ratings7.726 Ratings
Rules-driven tag execution00 Ratings7.526 Ratings
Tag performance monitoring00 Ratings7.725 Ratings
Page load times00 Ratings7.626 Ratings
Mobile app tagging00 Ratings7.425 Ratings
Library of JavaScript extensions00 Ratings7.524 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Dashlane
-
Ratings
SAP Customer Data Solutions
7.7
28 Ratings
11% below category average
Standard visitor segmentation00 Ratings7.728 Ratings
Behavioral visitor segmentation00 Ratings7.827 Ratings
Traffic allocation control00 Ratings7.427 Ratings
Website personalization00 Ratings7.826 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Dashlane
-
Ratings
SAP Customer Data Solutions
7.7
29 Ratings
14% below category average
Account Scoring00 Ratings7.327 Ratings
Customer Data Governance00 Ratings7.828 Ratings
Data Connectors00 Ratings7.629 Ratings
Data Enhancement00 Ratings7.729 Ratings
Data Ingestion00 Ratings7.529 Ratings
Data Storage00 Ratings7.829 Ratings
Data Visibility00 Ratings7.629 Ratings
Event Data00 Ratings7.527 Ratings
Identity Resolution00 Ratings7.927 Ratings
Best Alternatives
DashlaneSAP Customer Data Solutions
Small Businesses
RoboForm
RoboForm
Score 9.6 out of 10
Klaviyo
Klaviyo
Score 8.9 out of 10
Medium-sized Companies
KeePass
KeePass
Score 9.3 out of 10
SALESmanago
SALESmanago
Score 8.8 out of 10
Enterprises
KeePass
KeePass
Score 9.3 out of 10
Treasure Data
Treasure Data
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DashlaneSAP Customer Data Solutions
Likelihood to Recommend
9.2
(31 ratings)
8.0
(59 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.5
(10 ratings)
Usability
8.7
(18 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
8.1
(57 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
9.4
(4 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
DashlaneSAP Customer Data Solutions
Likelihood to Recommend
Dashlane
It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review
SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
Read full review
Pros
Dashlane
  • Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related.
  • I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly.
  • I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use.
Read full review
SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
Read full review
Cons
Dashlane
  • Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs.
  • Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople.
  • Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account.
Read full review
SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
Read full review
Likelihood to Renew
Dashlane
It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
Read full review
Usability
Dashlane
We previously used LastPass, which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to LastPass. We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
Read full review
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
Read full review
Reliability and Availability
Dashlane
No answers on this topic
SAP
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
Read full review
Performance
Dashlane
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
Read full review
Support Rating
Dashlane
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
Read full review
In-Person Training
Dashlane
No answers on this topic
SAP
because it was made directly in the company
Read full review
Online Training
Dashlane
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
Read full review
Implementation Rating
Dashlane
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Read full review
Alternatives Considered
Dashlane
Dashlane loses against 1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose 1Password over Dashlane all the time.
Read full review
SAP
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
Read full review
Scalability
Dashlane
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
Read full review
Return on Investment
Dashlane
  • Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind.
  • Far less time has been spent on credential management
  • It is easy to share new account password and credentials with others with the organization
Read full review
SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
Read full review
ScreenShots

Dashlane Screenshots

Screenshot of Password HealthScreenshot of Admin viewScreenshot of Mobile view toolsScreenshot of Home admin dashScreenshot of Webapp home

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform