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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Jaspersoft

    Score6 out of 10
    N/AJaspersoft commercial edition is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.N/A

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    DatadogJaspersoftSumo Logic
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    DatadogJaspersoftSumo Logic
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Jaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.—
    More Pricing Information
    Community Pulse
    DatadogJaspersoftSumo Logic
    Considered Multiple Products
    Datadog
    Chose Datadog
    Datadog visually is up there with the rest of these products. For some projects I use datadog and others I use different open source tools. For our production environment we use datadog and with Puppet the installation on each of our servers makes it quick and easy to install. …
    Incentivized
    Cloud Software Group
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    51 Answers
    71%
    Would buy again
    5 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    42 Answers
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    7 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    33 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    DatadogJaspersoftSumo Logic
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    8.3
    3 Ratings
    2% below category average
    Jaspersoft
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Remote monitoring8.53 Ratings00 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring8.23 Ratings00 Ratings00 Ratings
    Multi-device monitoring8.23 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    6.5
    2 Ratings
    9% below category average
    Jaspersoft
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings00 Ratings
    Policy-based automation6.92 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    8.4
    3 Ratings
    6% above category average
    Jaspersoft
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Performance data reports8.13 Ratings00 Ratings00 Ratings
    Customizable reporting7.83 Ratings00 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings00 Ratings
    Risk analysis8.93 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    7.2
    2 Ratings
    4% below category average
    Jaspersoft
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings00 Ratings
    Administrator access control7.82 Ratings00 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    7.6
    100 Ratings
    7% below category average
    Sumo Logic
    -
    Ratings
    Pixel Perfect reports00 Ratings7.687 Ratings00 Ratings
    Customizable dashboards00 Ratings7.588 Ratings00 Ratings
    Report Formatting Templates00 Ratings7.886 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    7.4
    98 Ratings
    8% below category average
    Sumo Logic
    -
    Ratings
    Drill-down analysis00 Ratings7.289 Ratings00 Ratings
    Formatting capabilities00 Ratings7.397 Ratings00 Ratings
    Report sharing and collaboration00 Ratings7.781 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    7.7
    101 Ratings
    6% below category average
    Sumo Logic
    -
    Ratings
    Publish to Web00 Ratings7.176 Ratings00 Ratings
    Publish to PDF00 Ratings8.799 Ratings00 Ratings
    Report Versioning00 Ratings7.759 Ratings00 Ratings
    Report Delivery Scheduling00 Ratings7.582 Ratings00 Ratings
    Delivery to Remote Servers00 Ratings7.562 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    7.7
    72 Ratings
    4% below category average
    Sumo Logic
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.472 Ratings00 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.153 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    8.1
    98 Ratings
    5% below category average
    Sumo Logic
    -
    Ratings
    Multi-User Support (named login)00 Ratings8.194 Ratings00 Ratings
    Role-Based Security Model00 Ratings8.192 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.588 Ratings00 Ratings
    Single Sign-On (SSO)00 Ratings7.773 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    6.6
    64 Ratings
    16% below category average
    Sumo Logic
    -
    Ratings
    Responsive Design for Web Access00 Ratings7.959 Ratings00 Ratings
    Mobile Application00 Ratings5.528 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.141 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Datadog and Jaspersoft and Sumo Logic
    Feature
    Datadog
    -
    Ratings
    Jaspersoft
    7.6
    90 Ratings
    2% below category average
    Sumo Logic
    -
    Ratings
    REST API00 Ratings7.981 Ratings00 Ratings
    Javascript API00 Ratings8.062 Ratings00 Ratings
    iFrames00 Ratings7.754 Ratings00 Ratings
    Java API00 Ratings8.155 Ratings00 Ratings
    Themeable User Interface (UI)00 Ratings6.558 Ratings00 Ratings
    Customizable Platform (Open Source)00 Ratings7.760 Ratings00 Ratings
    Best Alternatives
    DatadogJaspersoftSumo Logic
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Zendesk Explore
    Score8.1 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DatadogJaspersoftSumo Logic
    Likelihood to Recommend
    8.9
    (66 ratings)
    7.3
    (119 ratings)
    9.7
    (17 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    8.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (45 ratings)
    7.9
    (16 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    7.0
    (26 ratings)
    8.7
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    6.5
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.8
    (15 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    6.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogJaspersoftSumo Logic
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Cloud Software Group
    It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
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    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Cloud Software Group
    • TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
    • TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
    • TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Cloud Software Group
    • One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
    • Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Cloud Software Group
    JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
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    Cloud Software Group
    I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
    Incentivized
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    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
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    Reliability and Availability
    Datadog
    No answers on this topic
    Cloud Software Group
    We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
    Incentivized
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    Sumo Logic
    No answers on this topic
    Performance
    Datadog
    No answers on this topic
    Cloud Software Group
    Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
    Incentivized
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    Sumo Logic
    No answers on this topic
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
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    Cloud Software Group
    They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
    I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
    Incentivized
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    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
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    In-Person Training
    Datadog
    No answers on this topic
    Cloud Software Group
    It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
    Incentivized
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    Sumo Logic
    No answers on this topic
    Online Training
    Datadog
    No answers on this topic
    Cloud Software Group
    Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
    Incentivized
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    Sumo Logic
    No answers on this topic
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
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    Cloud Software Group
    Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
    Incentivized
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    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
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    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
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    Cloud Software Group
    When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
    Incentivized
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    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
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    Scalability
    Datadog
    No answers on this topic
    Cloud Software Group
    We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Professional Services
    Datadog
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
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    Cloud Software Group
    • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
    • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
    • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
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    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    Jaspersoft Screenshots

    Screenshot of Report DesignScreenshot of Ad-hoc ReportingScreenshot of Mobile ReportingScreenshot of Dashboard