What users are saying about
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
68 Ratings
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

SolarWinds Pingdom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Datadog is rated higher in 1 area: Support Rating
  • SolarWinds Pingdom is rated higher in 1 area: Likelihood to Recommend
  • Datadog and SolarWinds Pingdom are tied in 1 area: Usability

Likelihood to Recommend

9.0

Datadog

90%
19 Ratings
9.1

SolarWinds Pingdom

91%
39 Ratings

Likelihood to Renew

Datadog

N/A
0 Ratings
10.0

SolarWinds Pingdom

100%
4 Ratings

Usability

10.0

Datadog

100%
1 Rating
10.0

SolarWinds Pingdom

100%
7 Ratings

Performance

Datadog

N/A
0 Ratings
6.0

SolarWinds Pingdom

60%
2 Ratings

Support Rating

8.8

Datadog

88%
10 Ratings
8.0

SolarWinds Pingdom

80%
37 Ratings

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
Ryan Park | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

SolarWinds Pingdom

  • Monitoring as many websites as we can throw at it.
  • Customer Service has been extremely great with quick responses and resolution.
  • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
John Birks | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

SolarWinds Pingdom

  • sometimes sends false alerts
  • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
  • too many unwanted metrics.
Fazal Azeem | TrustRadius Reviewer

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Up to 5 hosts

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

SolarWinds Pingdom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$14.95 per month

SolarWinds Pingdom Editions & Modules

Edition
Synthetic Monitoring$101
Real User Monitoring$101
EnterpriseCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Likelihood to Renew

Datadog

No score
No answers yet
No answers on this topic

SolarWinds Pingdom

SolarWinds Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Ted White | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

SolarWinds Pingdom 10.0
Based on 7 answers
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
Anonymous | TrustRadius Reviewer

Performance

Datadog

No score
No answers yet
No answers on this topic

SolarWinds Pingdom

SolarWinds Pingdom 6.0
Based on 2 answers
Interface is unnecessarily complicated and frequently responds slowly.
Ted White | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

SolarWinds Pingdom 8.0
Based on 37 answers
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
Yaniv Vararu | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

SolarWinds Pingdom

  • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
  • Confidence that when I bring up a demo for a customer, it is up and responding!
  • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
  • Confidence in your infrastructure.
Eric Pugh | TrustRadius Reviewer

Screenshots

Add comparison