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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datto SIRIS

    Score9.8 out of 10
    N/ADatto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A

    UniFi WiFi Access Points

    Score9 out of 10
    N/AUbiquiti Networks in San Jose provides the UniFi wi-fi access points. The enterprise products support 1,000+ client capacity, long-range 6 GHz performance, and 10 GbE PoE connectivity with native high availability architecture for critical enterprise environments.N/A
    Pricing
    Datto SIRISUniFi WiFi Access Points
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Datto SIRISUniFi WiFi Access Points
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.—
    More Pricing Information
    Community Pulse
    Datto SIRISUniFi WiFi Access Points
    Considered Both Products
    Kaseya
    No answer on this topic
    Ubiquiti Networks
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    10 Answers
    85%
    Would buy again
    33 Answers
    Delivers good value for the price
    77%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    11 Answers
    87%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    84%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    12 Answers
    87%
    Implementation went as expected
    34 Answers
    Features
    Datto SIRISUniFi WiFi Access Points
    Data Center Backup
    Comparison of Data Center Backup features of Datto SIRIS and UniFi WiFi Access Points
    Feature
    Datto SIRIS
    8.0
    1 Ratings
    0% above category average
    UniFi WiFi Access Points
    -
    Ratings
    Flexible deployment9.01 Ratings00 Ratings
    Encryption7.01 Ratings00 Ratings
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    Datto SIRISUniFi WiFi Access Points
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    VMware SRM
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    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Datto SIRISUniFi WiFi Access Points
    Likelihood to Recommend
    9.0
    (32 ratings)
    9.0
    (51 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (5 ratings)
    Support Rating
    9.0
    (11 ratings)
    2.4
    (7 ratings)
    User Testimonials
    Datto SIRISUniFi WiFi Access Points
    Likelihood to Recommend
    Kaseya
    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Incentivized
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    Ubiquiti Networks
    I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.
    Incentivized
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    Pros
    Kaseya
    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Incentivized
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    Ubiquiti Networks
    • Ubiquti WLAN is very easy on setup for fast deployment.
    • The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
    • It also does a great job of publishing timely updates to firmware, and addressing bug issues.
    • The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.
    Incentivized
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    Cons
    Kaseya
    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Incentivized
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    Ubiquiti Networks
    • Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
    • The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
    • Some of the 'tooltips' within the Controller software could be more informative.
    Incentivized
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    Likelihood to Renew
    Kaseya
    I trust the product and service and am satisfied with the direction of the company
    Incentivized
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    Ubiquiti Networks
    No answers on this topic
    Usability
    Kaseya
    Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
    Incentivized
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    Ubiquiti Networks
    Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
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    Support Rating
    Kaseya
    My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
    Incentivized
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    Ubiquiti Networks
    Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.
    Incentivized
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    Alternatives Considered
    Kaseya
    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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    Ubiquiti Networks
    Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
    Incentivized
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    Return on Investment
    Kaseya
    • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
    • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
    Incentivized
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    Ubiquiti Networks
    • Can't say it enough, prices are awesome, so ROI is very high IMHO.
    • Remote cloud management allows me to service more clients at greater distances.
    • Project estimates become much more attractive when you can show the savings vs more expensive solutions.
    Incentivized
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    ScreenShots