Deltek Vision is enterprise resource planning (ERP) software for project based companies. It is a legacy product, and has been superseded by Deltek Vantagepoint.
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QuickBooks Desktop Pro
Score7.8 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.
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SAP Cloud ERP (SAP S/4HANA Cloud)
Score8.7 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…
I've used QuickBooks Online and other QuickBooks products but they were not for the same purposes as my experience with Deltek. I also was not part of the team that selected Deltek as that was prior to my arrival at my firm.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Comparison of Payroll Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.0
16 Ratings
7% below category average
QuickBooks Desktop Pro
6.6
69 Ratings
14% below category average
SAP Cloud ERP (SAP S/4HANA Cloud)
8.1
441 Ratings
8% above category average
Pay calculation
6.914 Ratings
6.364 Ratings
7.9389 Ratings
Benefit plan administration
7.09 Ratings
6.338 Ratings
7.9375 Ratings
Direct deposit files
7.213 Ratings
6.656 Ratings
7.7374 Ratings
Salary revision and increment management
00 Ratings
6.352 Ratings
00 Ratings
Reimbursement management
00 Ratings
7.854 Ratings
00 Ratings
Customization
Comparison of Customization features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.5
12 Ratings
0% below category average
QuickBooks Desktop Pro
5.7
43 Ratings
28% below category average
SAP Cloud ERP (SAP S/4HANA Cloud)
7.6
672 Ratings
1% above category average
API for custom integration
8.011 Ratings
6.535 Ratings
7.7645 Ratings
Plug-ins
7.08 Ratings
5.039 Ratings
7.5591 Ratings
Security
Comparison of Security features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
8.0
24 Ratings
5% below category average
QuickBooks Desktop Pro
8.5
101 Ratings
4% above category average
SAP Cloud ERP (SAP S/4HANA Cloud)
8.3
768 Ratings
1% below category average
Single sign-on capability
8.018 Ratings
8.482 Ratings
8.5724 Ratings
Role-based user permissions
8.023 Ratings
8.695 Ratings
8.2756 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
6.0
29 Ratings
22% below category average
QuickBooks Desktop Pro
8.5
117 Ratings
8% above category average
SAP Cloud ERP (SAP S/4HANA Cloud)
7.7
777 Ratings
3% above category average
Dashboards
5.027 Ratings
8.4100 Ratings
7.7716 Ratings
Standard reports
6.029 Ratings
8.9117 Ratings
7.8764 Ratings
Custom reports
7.029 Ratings
8.1114 Ratings
7.6704 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.6
29 Ratings
2% below category average
QuickBooks Desktop Pro
7.5
124 Ratings
2% below category average
SAP Cloud ERP (SAP S/4HANA Cloud)
8.2
811 Ratings
6% above category average
Accounts payable
9.025 Ratings
9.3119 Ratings
8.2787 Ratings
Accounts receivable
7.024 Ratings
9.2121 Ratings
8.2747 Ratings
Global Financial Support
8.07 Ratings
4.217 Ratings
7.8291 Ratings
Primary and Secondary Ledgers
8.014 Ratings
7.240 Ratings
7.9309 Ratings
Journals and Reconciliations
8.015 Ratings
8.876 Ratings
7.9331 Ratings
Configurable Accounting
8.012 Ratings
7.647 Ratings
7.9305 Ratings
Standardized Processes
8.016 Ratings
8.555 Ratings
8.3342 Ratings
Cash management
00 Ratings
9.2107 Ratings
00 Ratings
Bank reconciliation
00 Ratings
9.7119 Ratings
00 Ratings
Expense management
00 Ratings
9.4108 Ratings
00 Ratings
Time tracking
00 Ratings
7.351 Ratings
00 Ratings
Fixed asset management
00 Ratings
5.669 Ratings
00 Ratings
Multi-currency support
00 Ratings
6.931 Ratings
00 Ratings
Multi-division support
00 Ratings
8.958 Ratings
00 Ratings
Regulations compliance
00 Ratings
8.342 Ratings
00 Ratings
Electronic tax filing
00 Ratings
8.355 Ratings
00 Ratings
Self-service portal
00 Ratings
5.941 Ratings
00 Ratings
Intercompany Accounting
00 Ratings
7.943 Ratings
00 Ratings
Localizations
00 Ratings
4.219 Ratings
00 Ratings
Enterprise Accounting
00 Ratings
6.838 Ratings
00 Ratings
Centralized Rules Framework
00 Ratings
5.327 Ratings
00 Ratings
Inventory Management
Comparison of Inventory Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
5.4
2 Ratings
38% below category average
QuickBooks Desktop Pro
5.8
59 Ratings
23% below category average
SAP Cloud ERP (SAP S/4HANA Cloud)
8.3
674 Ratings
4% above category average
Inventory tracking
6.52 Ratings
6.056 Ratings
8.2660 Ratings
Automatic reordering
3.01 Ratings
6.035 Ratings
7.8566 Ratings
Location management
6.12 Ratings
6.032 Ratings
7.9544 Ratings
Manufacturing module
00 Ratings
5.218 Ratings
00 Ratings
Order Management
Comparison of Order Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.9
4 Ratings
0% below category average
QuickBooks Desktop Pro
6.8
77 Ratings
8% below category average
SAP Cloud ERP (SAP S/4HANA Cloud)
8.2
684 Ratings
3% above category average
Pricing
7.04 Ratings
7.555 Ratings
8.0652 Ratings
Order entry
7.02 Ratings
8.555 Ratings
8.0663 Ratings
Credit card processing
8.01 Ratings
7.251 Ratings
8.926 Ratings
Cost of goods sold
9.03 Ratings
8.063 Ratings
8.3626 Ratings
Order Orchestration
8.02 Ratings
5.220 Ratings
7.9247 Ratings
End-to-end order visibility
00 Ratings
6.023 Ratings
00 Ratings
Order exception Resolution
00 Ratings
5.218 Ratings
00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.1
17 Ratings
6% below category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
7.7
324 Ratings
2% above category average
Billing Management
7.015 Ratings
00 Ratings
7.43 Ratings
Cash and Asset Management
6.010 Ratings
00 Ratings
8.0294 Ratings
Travel & Expense Management
8.015 Ratings
00 Ratings
7.93 Ratings
Budgetary Control & Encumbrance Accounting
4.013 Ratings
00 Ratings
7.4252 Ratings
Period Close
8.014 Ratings
00 Ratings
7.9318 Ratings
Project Financial Management
Comparison of Project Financial Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.7
13 Ratings
2% above category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
-
Ratings
Budgeting and Forecasting
8.012 Ratings
00 Ratings
00 Ratings
Project Costing
8.013 Ratings
00 Ratings
00 Ratings
Cost Capture
8.011 Ratings
00 Ratings
00 Ratings
Capital Project Management
8.07 Ratings
00 Ratings
00 Ratings
Customer Contract Compliance
7.06 Ratings
00 Ratings
00 Ratings
Project Revenue Recognition
7.012 Ratings
00 Ratings
00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
7.0
12 Ratings
0% below category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
7.5
3 Ratings
7% above category average
Project Planning and Scheduling
8.08 Ratings
00 Ratings
7.93 Ratings
Task Insight for Project Managers
8.08 Ratings
00 Ratings
7.73 Ratings
Project Mobile Functionality
8.07 Ratings
00 Ratings
7.03 Ratings
Definable Resource Pools
8.03 Ratings
00 Ratings
7.43 Ratings
Grants Management
Comparison of Grants Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
8.0
7 Ratings
7% above category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
8.0
138 Ratings
7% above category average
Award Lifecycle Management
8.02 Ratings
00 Ratings
8.0138 Ratings
Procurement
Comparison of Procurement features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
8.5
3 Ratings
18% above category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
7.8
266 Ratings
10% above category average
Bids Analyzed and Compared
10.01 Ratings
00 Ratings
7.7187 Ratings
Contract Authoring
7.31 Ratings
00 Ratings
7.8187 Ratings
Contract Repository
8.21 Ratings
00 Ratings
7.6181 Ratings
Requisitions-to-Purchase Orders Integrated
00 Ratings
00 Ratings
8.0240 Ratings
Supplier Management
00 Ratings
00 Ratings
8.0235 Ratings
Risk Management
Comparison of Risk Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
6.6
2 Ratings
2% below category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
8.1
2 Ratings
18% above category average
Risk Repository
6.01 Ratings
00 Ratings
8.42 Ratings
Control Management
6.01 Ratings
00 Ratings
7.62 Ratings
Control Efficiency Assessments
7.01 Ratings
00 Ratings
8.42 Ratings
Issue Detection
00 Ratings
00 Ratings
7.52 Ratings
Remediation and Certification
00 Ratings
00 Ratings
8.42 Ratings
Logistics
Comparison of Logistics features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
9.0
1 Ratings
25% above category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
7.9
216 Ratings
12% above category average
Fulfillment Management
9.01 Ratings
00 Ratings
8.2176 Ratings
Transportation Planning and Optimization
00 Ratings
00 Ratings
8.0191 Ratings
Transportation Execution Management
00 Ratings
00 Ratings
8.0184 Ratings
Trade and Customs Management
00 Ratings
00 Ratings
7.6167 Ratings
Warehouse Workforce Management
00 Ratings
00 Ratings
8.0171 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
6.2
6 Ratings
17% below category average
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
7.7
220 Ratings
4% above category average
Proposal Management
7.06 Ratings
00 Ratings
7.62 Ratings
Product Master Data Management
4.51 Ratings
00 Ratings
7.9220 Ratings
Manufacturing
Comparison of Manufacturing features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
Feature
Deltek Vision (legacy product)
-
Ratings
QuickBooks Desktop Pro
-
Ratings
SAP Cloud ERP (SAP S/4HANA Cloud)
8.1
203 Ratings
8% above category average
Production Process Design
00 Ratings
00 Ratings
8.1184 Ratings
Production Management
00 Ratings
00 Ratings
8.1188 Ratings
Configuration Management
00 Ratings
00 Ratings
8.1176 Ratings
Work Execution
00 Ratings
00 Ratings
8.1181 Ratings
Manufacturing Costs
00 Ratings
00 Ratings
8.1180 Ratings
Supply Chain
Comparison of Supply Chain features of Deltek Vision (legacy product) and QuickBooks Desktop Pro and SAP Cloud ERP (SAP S/4HANA Cloud)
It is very well suited for Project Accounting - we have thousands of Project codes in the system. I wish it were easier to make changes to data already entered. You have to jump through hoops to make any changes or corrections and timing is everything.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Deltek is a very integrated system for accounting purposes. It stores documents as support for postings (e.g. AP invoices) so you can easily access the source information.
Time tracking for our consultants is a must and Deltek has a good platform for tracking time and for accounting for time.
Deltek has the ability to run almost any kind of report that you could possibly think of! There are fields for almost everything and if there aren't specific fields you can add them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
It enables faster and accurate data processing, which enhances decision-making.
It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Deltek Vision's use of the desktop browser interfaces could use some major upgrades. It's not very user-friendly. When a field is left blank it would prevent the user from saving the timesheet but would not clearly inform the user where the error has occurred.
Deltek Vision should provide a simple method to print summaries like have its own built-in pdf export program instead of relying on a 3rd party program like Adobe.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
QuickBooks Desktop Pro does not have 2FA.
QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
It's on the verge of being awesome. Right now it's a matter of money -- if you have the money to hire consultants round the clock, yeah this is awesome.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SAP requires a lot of internal and external resources to complete its successful implementation. The cloud version requires a deeper understanding of the different capabilities of the local systems (hardware) and the connection towards your local IT team. We found several problems on our systems that we couldn't foresee before the implementation and roll out.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have used Deltek Vision and previous versions (names) of the product since the early 1990's. We are engaged in the system and are committed to the continued use of the product. I have long supported the value added to our company and benefits realized by our users.
We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We went from using a DOS-based accounting system that all the management had to go to Accounting for a weekly printout of status reports, and there wasn't much visibility into the network. Deltek Vision gave our PMs and management information at their fingertips, without having to wait on someone else to get the info.
A lot of quality control was handled outside of an electronic system through Microsoft Excel forms. With Deltek Vision's user-defined functions, we were able to bring those functions into a system that could then be reported on, send automatic reminders, and create dashboards. This has been hugely beneficial in not losing sight of action items etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info