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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    D&B Finance Analytics

    Score7.9 out of 10
    N/AD&B Finance Analytics is a global credit-to-cash solution that provides Dun & Bradstreet data, analytics, and technology to help improve cash flow, increase operational efficiency, and mitigate risk. This AI-driven solution comprises two platforms – D&B Credit Intelligence and D&B Receivables Intelligence powered by GETPAID – that together help finance teams transform their operations and reduce cost through insight, automation, and enhanced customer experience.N/A
    Pricing
    DemandToolsD&B Finance Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsD&B Finance Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsD&B Finance Analytics
    Considered Both Products
    Validity
    No answer on this topic
    Dun Bradstreet
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    96%
    Would buy again
    269 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    211 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    269 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    96%
    Lived up to sales and marketing promises
    164 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    186 Answers
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    DemandToolsD&B Finance Analytics
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    Medium-sized Companies
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsD&B Finance Analytics
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.4
    (282 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    8.1
    (16 ratings)
    Usability
    10.0
    (7 ratings)
    8.8
    (17 ratings)
    Availability
    9.8
    (2 ratings)
    8.2
    (3 ratings)
    Performance
    8.5
    (3 ratings)
    7.3
    (2 ratings)
    Support Rating
    9.0
    (5 ratings)
    4.3
    (234 ratings)
    Online Training
    8.5
    (2 ratings)
    4.5
    (1 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    8.1
    (8 ratings)
    Configurability
    7.5
    (2 ratings)
    7.7
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    8.2
    (4 ratings)
    Product Scalability
    8.5
    (2 ratings)
    2.7
    (2 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    DemandToolsD&B Finance Analytics
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
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    Dun Bradstreet
    It's good for our vendor and customer due diligence, but mediocre with alerts. The risk scoring and paydex trade information is always helpful, but not always applicable for term debt lenders. But the monitoring of customers has helped over the years to determine any judgments, suits, or bankruptcies that have come up.
    Incentivized
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    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
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    Dun Bradstreet
    • Custom Scores
    • Finding Companies through Search or Advanced Search. It's got an easy search bar. And then for example, we have companies all over the world that come to us. And so we can just choose the country, for example, and then write the name in there and it'll bring up a lot of different companies that maybe are exactly that name or close to that name. And when we see what we believe to be the actual company, we can click on it and then know whether they are credit worthy.
    • Great UX on the website - fast and easy to use. The speed with which it operates is really terrific and very important for us because we usually have to make that decision right away.
    • Using something as objective as a numerical score simplifies decisions about offering credit. We have to make a decision usually on whether to offer credit to an advertiser quickly. So what's wonderful about the process is that we don't have to be searching around on Google or any kind of review site and then try to discern whether they're credit worthy. We simply open up the D&B Finance Analytics tool.
    Incentivized
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    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
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    Dun Bradstreet
    • I would like to see contact information, such as Accounting contact names and email addresses. Not sure how hard that would be to provide but it would be extremely helpful.
    • I'm sure there are more things I might suggest, but we don't use enough of the options offered right now in our package.
    Incentivized
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    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
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    Dun Bradstreet
    D&B Finance Analytics reports have just about everything. You can see a full company profile including legal forms, history records, employee count, years in business, paydex scores, delinquency scores, viability ratings, state of incorporations, naics codes, CEO or business owner names, etc. There is a lot that pulls up in this report
    Incentivized
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    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    Dun Bradstreet
    Very easy to access, and the reports are generally intuitive and clearly understandable. Some minor issues with entering data, nothing that would keep me from using this software, though. The databases it draws from are robust, and I can generally find the information I need, or get pointed to that information as a result of studying the report.
    Incentivized
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    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
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    Dun Bradstreet
    FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED
    Incentivized
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    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
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    Dun Bradstreet
    I rate the performance very good. The report loads quickly and downloads in a reasonable time frame given the extensive complexity of the report. I've never had an issue
    Incentivized
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    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
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    Dun Bradstreet
    Isaac has been very helpful in providing support. I have only inquired once regarding our remaining reports' availability, and he was very helpful in finding the appropriate solution, which in this case was to add additional reports to the duration of our contract at a prorated rate.
    Incentivized
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    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Dun Bradstreet
    The online training was worth it. We did an online training with our team and an account rep from D&B. They walked us through the entire interface and answered all of our questions.
    Incentivized
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    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Dun Bradstreet
    I was not involved in the integration.
    Incentivized
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    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
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    Dun Bradstreet
    I have only used D&B Finance Analytics in my career; however, there are alternatives that we use when the data is not available. We typically request trade references and a bank reference, which are usually very valuable in addition to the D&B report. When all three options provide valuable data, we generally make the best decisions on credit.
    Incentivized
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    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
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    Dun Bradstreet
    AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING
    Incentivized
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    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
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    Dun Bradstreet
    • More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens
    • We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank
    • It will continue to strengthen our credit risk assessments
    Incentivized
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    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    D&B Finance Analytics Screenshots

    Screenshot of where to manage credit customersScreenshot of the interface to manage an overall risk portfolioScreenshot of where to manage collections and ARScreenshot of where to accept online payments with a customer portal