Likelihood to Recommend
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Meta4 PeopleNet Core HR is a very powerful HR tool with abundant features that could fulfill pretty much all the HR needs of a small to medium sized organization. It might be an overkill for very small businesses with less than 20 employees as its really geared towards larger organizations. It offers powerful tools to performance reviews as well as employee HR management tasks. One interesting feature is the ability for employees to perform self administrative tasks through the software which allows some automation of tasks. On the other hand, the program can be so feature rich that require an advanced user with data analytic skills to fully utility. Companies that use the software will need to have at least one manager procure training before utilizing its full range of features.
Read full review Pros Employee Scheduling - So straightforward and easy to use! Love the copy & past feature! Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements Task Management - simple to use task lists help keep my team organized Read full review Clean and easy navigation: it is very user-friendly and compared to other solutions I have utilized, there is a clear difference on how information is displayed and also ease of navigation and speed of response of the platform. All modules are really integrated and it is so much power when there is a correlation between say the data displayed in Talent Management and the info seen on the C&B module for example from a performance and compensation perspective, visualizing info and being able to analyze it easier for decision making. Customizable, in our case, we use the solution and enjoy the multiple benefits and efficiencies due to how data is organized and presented and the same time we have the advantage that the user interface is all customized to our own corporate brand/look and feel, color palette and graphical line. Read full review Cons Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours. Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly. An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year? Read full review Meta4 PeopleNet Core HR can be a bit overwhelming for light users with limited experience. The performance review features are extensive and require a highly skilled manager that work with data analytics The program is not quite as strong in its recruitment features as other software offerings. Read full review Likelihood to Renew
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
Read full review Usability
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
Read full review Reliability and Availability
We have never had a problem with deputy being unavailable
Read full review Performance
Everything is quick and easy
Read full review Support Rating
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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It is excellent support so far, during implementation and also while live, the only reason why I am giving a 9 is because in some cases we could have had a quicker response or solution, but so far this doesn't look like an issue at all, and the vendor has been making sure we have what we need.
Read full review In-Person Training
It was super easy and quick
Read full review Online Training
Did a great job of getting us up to speed with their online documentation.
Read full review Implementation Rating
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
Read full review Alternatives Considered
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Meta4 PeopleNet Core HR really shines as a flexible product capable of evolving with an organization's changing needs. Its robust features, cloud based architecture, and performance analysis help push the product ahead of some of its competitors. While not perfect, the software offers in-depth performance review functions and data analysis tools that show performance trends. With its self administrative tools, employees can help manage their own information, reducing workload for HR managers
Read full review Scalability
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Read full review Return on Investment Hundreds of man-hours saved monthly that previously was spent on recording hours work. Holiday management is very clear and support fair treatment of staff. The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions. Read full review We now have a tool which is a single solution and connects our employee information for 5 countries and 30K + employees, a single source, talk about efficiency. This is a big step in Digital Transformation, reducing times to complete several processes and also the use of paper forms. Definitely, savings related to the number of solutions software wise that is now integrated and scalable with meta4 PeopleNet Talent Management. Read full review ScreenShots