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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    Diligent BoardsPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    Diligent BoardsPipefy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    Diligent BoardsPipefy
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    108 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    83 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    110 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    73 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    79 Answers
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Diligent BoardsPipefy
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    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
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    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent BoardsPipefy
    Likelihood to Recommend
    8.6
    (112 ratings)
    8.2
    (10 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (42 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (78 ratings)
    9.5
    (2 ratings)
    Online Training
    9.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent BoardsPipefy
    Likelihood to Recommend
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
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    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    Pros
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Usability
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Reliability and Availability
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Pipefy
    No answers on this topic
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
    Read full review
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    Online Training
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Implementation Rating
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Alternatives Considered
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
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    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
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    Contract Terms and Pricing Model
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    Pipefy
    No answers on this topic
    Professional Services
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Return on Investment
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.