Discord vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Mattermost
Score 8.6 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
DiscordMattermost
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
DiscordMattermost
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).
More Pricing Information
Community Pulse
DiscordMattermost
Considered Both Products
Discord

No answer on this topic

Mattermost
Chose Mattermost
First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, …
Top Pros
Top Cons
Features
DiscordMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
22 Ratings
4% above category average
Mattermost
8.2
29 Ratings
4% above category average
Task Management9.17 Ratings7.218 Ratings
Gantt Charts9.01 Ratings8.410 Ratings
Scheduling7.96 Ratings8.410 Ratings
Workflow Automation7.15 Ratings7.313 Ratings
Mobile Access9.220 Ratings8.528 Ratings
Search8.118 Ratings9.225 Ratings
Visual planning tools7.14 Ratings8.912 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.7
22 Ratings
4% below category average
Mattermost
8.9
31 Ratings
10% above category average
Chat9.522 Ratings9.931 Ratings
Notifications8.721 Ratings8.431 Ratings
Discussions9.122 Ratings9.429 Ratings
Surveys8.014 Ratings9.218 Ratings
Internal knowledgebase8.611 Ratings8.617 Ratings
Integrates with GoToMeeting10.02 Ratings8.79 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings8.713 Ratings
Integrates with Outlook4.01 Ratings8.39 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
21 Ratings
5% below category average
Mattermost
8.9
29 Ratings
10% above category average
Versioning6.88 Ratings8.912 Ratings
Video files7.221 Ratings9.223 Ratings
Audio files6.820 Ratings9.223 Ratings
Document collaboration6.89 Ratings8.319 Ratings
Access control8.611 Ratings9.123 Ratings
Advanced security features7.58 Ratings8.520 Ratings
Integrates with Google Drive10.01 Ratings8.613 Ratings
Device sync7.911 Ratings9.417 Ratings
Best Alternatives
DiscordMattermost
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordMattermost
Likelihood to Recommend
8.1
(22 ratings)
9.5
(32 ratings)
Likelihood to Renew
-
(0 ratings)
6.8
(6 ratings)
Usability
10.0
(1 ratings)
6.0
(6 ratings)
Support Rating
9.2
(3 ratings)
8.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(19 ratings)
User Testimonials
DiscordMattermost
Likelihood to Recommend
Discord
Discord worked well for us in an academic setting, although I would probably recommend something like Slack--which has more professional connotations--for a work setting. Discord is great for more casual conversation because it has a connotation for being frequently used by gamers, Reddit users, large groups of friends, and people interested in a particular topic.
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Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
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Cons
Discord
  • UI could always use improvement - may be a learning curve for new users
  • Many young to middle aged users but may be difficult for older generation to take up Discord as a means of communication
  • Sometimes the ads for their Nitro features can be obnoxious
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Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Discord
No answers on this topic
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Discord
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
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Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
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Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.