Discord vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.5 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Mattermost
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
DiscordMattermost
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
DiscordMattermost
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).
More Pricing Information
Community Pulse
DiscordMattermost
Considered Both Products
Discord

No answer on this topic

Mattermost
Chose Mattermost
First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, …
Top Pros
Top Cons
Features
DiscordMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Discord
7.8
17 Ratings
1% below category average
Mattermost
8.3
29 Ratings
6% above category average
Task Management9.36 Ratings7.418 Ratings
Scheduling6.02 Ratings8.310 Ratings
Workflow Automation7.04 Ratings7.513 Ratings
Mobile Access9.715 Ratings8.628 Ratings
Search7.413 Ratings9.225 Ratings
Visual planning tools7.53 Ratings8.812 Ratings
Gantt Charts00 Ratings8.310 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.5
17 Ratings
7% below category average
Mattermost
8.8
31 Ratings
9% above category average
Chat9.717 Ratings9.831 Ratings
Notifications8.216 Ratings8.631 Ratings
Discussions8.417 Ratings9.429 Ratings
Surveys7.810 Ratings9.018 Ratings
Internal knowledgebase7.77 Ratings8.617 Ratings
Integrates with GoToMeeting10.02 Ratings8.59 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings8.613 Ratings
Integrates with Outlook4.01 Ratings8.29 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
8.9
16 Ratings
9% above category average
Mattermost
8.8
29 Ratings
8% above category average
Versioning10.04 Ratings8.812 Ratings
Video files7.916 Ratings9.123 Ratings
Audio files8.715 Ratings9.123 Ratings
Document collaboration8.36 Ratings8.419 Ratings
Access control8.38 Ratings8.923 Ratings
Advanced security features8.04 Ratings8.420 Ratings
Integrates with Google Drive10.01 Ratings8.713 Ratings
Device sync10.06 Ratings9.217 Ratings
Best Alternatives
DiscordMattermost
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordMattermost
Likelihood to Recommend
9.1
(17 ratings)
9.5
(32 ratings)
Likelihood to Renew
-
(0 ratings)
6.8
(6 ratings)
Usability
10.0
(1 ratings)
6.0
(6 ratings)
Support Rating
9.2
(3 ratings)
8.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.5
(19 ratings)
User Testimonials
DiscordMattermost
Likelihood to Recommend
Discord
Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
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Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Pros
Discord
  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
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Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
Read full review
Cons
Discord
  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
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Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Discord
No answers on this topic
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Discord
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
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Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Return on Investment
Discord
  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
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Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.