Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Mattermost
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Worksection
Score 10.0 out of 10
N/A
Worksection is a project management solution with capabilities such as team organization, calendar, and Gantt chart control.
$199
per month per user
Pricing
DiscordMattermostWorksection
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Free
$0
Basic
$49
per month
Business
$99
per month
Premium
$199
per month
Offerings
Pricing Offerings
DiscordMattermostWorksection
Free Trial
NoYesNo
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordMattermostWorksection
Considered Multiple Products
Discord

No answer on this topic

Mattermost
Chose Mattermost
Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.
Chose Mattermost
to reduce cost we shifted to Mattermost.
Chose Mattermost
First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, …
Worksection

No answer on this topic

Features
DiscordMattermostWorksection
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.8
32 Ratings
47% below category average
Mattermost
8.0
46 Ratings
3% above category average
Worksection
7.7
1 Ratings
1% below category average
Task Management2.710 Ratings7.034 Ratings7.01 Ratings
Gantt Charts2.43 Ratings7.59 Ratings8.01 Ratings
Scheduling5.39 Ratings7.69 Ratings9.01 Ratings
Workflow Automation4.510 Ratings7.426 Ratings8.01 Ratings
Mobile Access8.430 Ratings9.042 Ratings8.01 Ratings
Search7.827 Ratings8.924 Ratings00 Ratings
Visual planning tools2.16 Ratings8.511 Ratings00 Ratings
Resource Management00 Ratings00 Ratings6.01 Ratings
Team Collaboration00 Ratings00 Ratings7.01 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings8.01 Ratings
Document Management00 Ratings00 Ratings8.01 Ratings
Timesheet Tracking00 Ratings00 Ratings8.01 Ratings
Change request and Case Management00 Ratings00 Ratings8.01 Ratings
Budget and Expense Management00 Ratings00 Ratings7.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.2
32 Ratings
11% below category average
Mattermost
8.5
49 Ratings
6% above category average
Worksection
-
Ratings
Chat9.532 Ratings9.949 Ratings00 Ratings
Notifications7.531 Ratings8.849 Ratings00 Ratings
Discussions8.832 Ratings9.446 Ratings00 Ratings
Surveys7.522 Ratings8.929 Ratings00 Ratings
Internal knowledgebase6.017 Ratings7.632 Ratings00 Ratings
Integrates with GoToMeeting10.02 Ratings7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings8.012 Ratings00 Ratings
Integrates with Outlook4.01 Ratings7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.1
31 Ratings
12% below category average
Mattermost
9.0
28 Ratings
11% above category average
Worksection
-
Ratings
Versioning5.313 Ratings7.911 Ratings00 Ratings
Video files6.629 Ratings9.322 Ratings00 Ratings
Audio files6.829 Ratings9.322 Ratings00 Ratings
Document collaboration6.116 Ratings7.918 Ratings00 Ratings
Access control8.019 Ratings9.922 Ratings00 Ratings
Advanced security features6.113 Ratings9.019 Ratings00 Ratings
Integrates with Google Drive10.01 Ratings8.212 Ratings00 Ratings
Device sync8.021 Ratings10.016 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Discord
-
Ratings
Mattermost
-
Ratings
Worksection
7.3
1 Ratings
6% below category average
Quotes/estimates00 Ratings00 Ratings8.01 Ratings
Invoicing00 Ratings00 Ratings7.01 Ratings
Project & financial reporting00 Ratings00 Ratings7.01 Ratings
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DiscordMattermostWorksection
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Stackby
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Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
InEight
InEight
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Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
InEight
InEight
Score 8.4 out of 10
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User Ratings
DiscordMattermostWorksection
Likelihood to Recommend
8.2
(32 ratings)
7.8
(49 ratings)
6.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
6.4
(7 ratings)
-
(0 ratings)
Usability
8.3
(11 ratings)
6.4
(6 ratings)
-
(0 ratings)
Support Rating
9.2
(3 ratings)
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(34 ratings)
-
(0 ratings)
User Testimonials
DiscordMattermostWorksection
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Worksection
I can prescribe Worksection for computerized offices, for organizations that consider the season of their representatives and who pitch time to their clients
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Worksection
  • I like adaptable assignments and subtasks, extended security for errands and remarks (since we are working with our customers inside Worksection) and inherent clock with hourly rates.
  • Worksection encourages us to break down complex undertaking into assignments and subtasks, set due dates and control time spent.
  • We additionally share reports from Worksection to our customers, it encourages us to assemble straightforward relations with our customers. What's more, we figure pay for our representative in view of these reports.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Worksection
  • Issues with composing editorial - must reload page to write
  • Old style design
  • Unfortunately there is no work area customer, it would be exceptionally valuable. Continually fixing to the Internet, extremely awkward when it isn't. I have this happens all the time. I'm sitting tight for new forms and I trust that I won't be disillusioned.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Worksection
No answers on this topic
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review
Worksection
No answers on this topic
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review
Worksection
No answers on this topic
Implementation Rating
Discord
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Worksection
No answers on this topic
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Worksection
I like flexible tasks and subtasks, expanded privacy for tasks & comments (because we are working with our clients inside Worksection) and built-in timer with hourly rates. Worksection helps us to decompose complex project into tasks and subtasks, set deadlines and control time spent.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Worksection
  • With this application, we have essentially enhanced the nature of our work, because everything is organized and reasonable. It is exceptionally advantageous that we can interface the customer to Worksection, which streamlines activities.
  • Incredible cost. The greatest arrangement of 250 GB and a boundless number of "ventures", "organizations" and "individuals" on the record, makes this program the most beneficial - now it is $120 every month, considering the markdown when paying yearly. This is finished opportunity and trustworthiness - lead somewhere around 10 distinct organizations and 1000 individuals.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.