What users are saying about
3 Ratings
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Top Rated
627 Ratings
3 Ratings
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Score 10 out of 100

Microsoft Teams

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Top Rated
627 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Discourse

Discourse is perfect for communities and basically the best forum software out there. Wherever a forum would make sense, Discourse is probably the best solution. Having said that, small corporations with little external outreach have limited advantages with Discourse, since it's designed to facilitate discussions which happen at a slower pace while startups and small corporations will probably want to move faster with software like Slack.
Elio Qoshi | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discourse
Microsoft Teams
7.4
Task Management
Discourse
Microsoft Teams
7.5
Gantt Charts
Discourse
Microsoft Teams
6.3
Scheduling
Discourse
Microsoft Teams
7.6
Workflow Automation
Discourse
Microsoft Teams
7.1
Mobile Access
Discourse
Microsoft Teams
8.7
Search
Discourse
Microsoft Teams
7.8
Visual planning tools
Discourse
Microsoft Teams
6.5

Communication

Discourse
Microsoft Teams
7.9
Chat
Discourse
Microsoft Teams
9.0
Notifications
Discourse
Microsoft Teams
8.3
Discussions
Discourse
Microsoft Teams
8.7
Surveys
Discourse
Microsoft Teams
7.4
Internal knowledgebase
Discourse
Microsoft Teams
7.3
Integrates with GoToMeeting
Discourse
Microsoft Teams
7.0
Integrates with Gmail and Google Hangouts
Discourse
Microsoft Teams
6.8
Integrates with Outlook
Discourse
Microsoft Teams
9.0

File Sharing & Management

Discourse
Microsoft Teams
8.2
Versioning
Discourse
Microsoft Teams
8.1
Video files
Discourse
Microsoft Teams
8.3
Audio files
Discourse
Microsoft Teams
8.4
Document collaboration
Discourse
Microsoft Teams
8.3
Access control
Discourse
Microsoft Teams
7.9
Advanced security features
Discourse
Microsoft Teams
7.8
Integrates with Google Drive
Discourse
Microsoft Teams
8.2
Device sync
Discourse
Microsoft Teams
8.8

Pros

Discourse

  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Elio Qoshi | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

Discourse

  • Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
  • Private Messages can be seen by Administrators, something which might not be clear to everybody.
  • Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
Elio Qoshi | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

Discourse

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 1 answer
We are a MSFT shop.
Joel Martin | TrustRadius Reviewer

Usability

Discourse

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.6
Based on 20 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Support Rating

Discourse

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.7
Based on 93 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Alternatives Considered

Discourse

No answers on this topic

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Return on Investment

Discourse

  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Elio Qoshi | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Pricing Details

Discourse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Discourse
10.0
Microsoft Teams
8.4

Likelihood to Renew

Discourse
Microsoft Teams
10.0

Usability

Discourse
Microsoft Teams
7.6

Support Rating

Discourse
Microsoft Teams
7.7

Add comparison