DocuSign CLM vs. Juro vs. Outlaw

DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.

Incentivized

Juro is a great platform if you have a mess of managing and keeping track of contracts. With Juro, creating, sharing and tracking the contracts have been so easy

Incentivized

Outlaw is great for companies that use contracts on a regular basis. Outlaw keeps all of your contracts in one place and is fairly user-friendly. If you do not use the contract on a regular basis I would not see a use for the software. Overall it is a great program once you learn how to use it internally. End-to-end I have not seen much better.

Incentivized

• Alerts when documents are signed
• Notifications if customers don't complete any or all of their required tasks
• Showing clients exactly where to sign
• Making signing easy and fast

Incentivized

• AI search across all contracts
• Storing different types of contracts in separate workspaces, with different permissions on each workspace
• Reminding contract owners when to start discussions on renewals
• Basic reporting and lists of certain types of contracts for extraction

• Templates. This allows us to create one document and just edit the contact details.
• Simplicity. It's easy to use.
• Tracking. We can see who did what when and who has viewed it.

Incentivized

• Increase sending limit for initial plans
• Faster return for client service requests
• When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.

Incentivized

• I would like to see more in-depth reporting, ability to create graphs etc.
• Scrolling through lists of contracts could be quicker

• Export function to be more easily used.
• Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
• Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.

Incentivized

Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients

Incentivized

It's quite intuitive and easy to use and has a nice UI. Its features offer value for users

Outlaw is a great system to use and I think a few small improvements (creating a consultant/vendor list, allowing more people to have accounts without a significant jump in price, etc.) could get it to a 10.

Incentivized

I am constantly experiencing issues with SpringCM.

Incentivized

Very helpful support team. Answers as early as possible and clears all questions.

Incentivized

We had a dedicated rep assigned to our account. She was fantastic. She helped with the setup/implementation of the software to start. Gave our sales team training and if there was ever a unique scenario where something wasn't going as expected, she was very quick to respond and help resolve the issue

Incentivized

DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.

Incentivized

The AI features seemed better on Juro

Outlaw was selected based on simplicity and price, but we had to move away from Outlaw due to lack of integration.

Incentivized

• Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
• Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
• Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).

Incentivized

• Reduced time spent on new contract checks from 1 hour to 5 minutes
• Reduced time taken to answer generic questions from the business about our contractual landscape

• Increased employee efficiency.
• Quicker execution of contracts.
• Digital signatures are the best.
• Dashboard is confusing for those that do not use Outlaw on a regular basis.
• Time saver.

Incentivized