DocuSign vs. Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.5 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Dropbox
Score 8.4 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
DocuSignDropbox
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
DocuSignDropbox
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignDropbox
Considered Both Products
DocuSign
Chose DocuSign
There aren't any other services out there (that we know of) that give you the option to store documents and send them out to employees with fields to fill them out. The only other options we know would be to email a document for someone to print out (or share it through Dropbox,…
Chose DocuSign
While some of the other e-signature services offer less expensive pricing and more subscription offerings, DocuSign is the assumed industry standard. I've tried a few alternatives but I find that most companies prefer DocuSign as it is the respected leader in this business …
Chose DocuSign
Adobe- it is not as easy to use, track and doesn't have the same history of legal standing. Adobe is better for group review/markup of documents but DocuSign is better for execution.
Chose DocuSign
They stack up very well. I was happy with other the other software. They lost us because of how expensive it was for clients to have access to their API. A lot of our clients cannot afford $200/mo. They can afford $50/mo which is what most of our clients pay.
Dropbox
Chose Dropbox
They're different. DocuSign doesnt allow me to organize and store in the same way
Chose Dropbox
Dropbox offers document storage and collaborative features that DocuSign doesn't. While they're pretty similar use cases, it'd be nice to have a tool that can do both -- but you need something like Dropbox for easy collaboration and secure/private document storage. It's a great …
Chose Dropbox
DocuSign is extremely limited with the number of documents that you can send/sign and is literally quadruple the cost. Dropbox is unlimited documents and signatures for a much lower fee. Small and medium sized businesses can't afford to not choose Dropbox.
Chose Dropbox
Dropbox is miles ahead of iCloud and its accessibility. OneDrive is better integrated with Windows. Google just has way better environment functionality across products. And DocuSign is just such a leader in its field that no one has really shaken its use, which I think Dropbox …
Chose Dropbox
I find Dropbox to be far superior to Google Drive from a functionality perspective. I have not used SYNC extensively but am currently testing it out. In the current political climate with rising tensions between Canada and the USA, I am considering moving my organization to SY…
Chose Dropbox
I've run into lots of snags with Google - not always being able to access my files and not always being able to share them across platforms. It was not as seamless and user-friendly as Dropbox. You get what you pay for. The savings with Google weren't worth the …
Chose Dropbox
I haven't personally used other platforms like Dropbox. Our company has only used Dropbox since I started here 4 years ago, and it's always worked very well in my opinion.
Chose Dropbox
We do not need to use another products because Dropbox does what we need it to do!
Chose Dropbox
I like the usability of Dropbox and the ability to sync across devices easily.
Top Pros
Top Cons
Features
DocuSignDropbox
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
DocuSign
-
Ratings
Dropbox
8.0
1168 Ratings
5% below category average
Versioning00 Ratings7.8957 Ratings
Video files00 Ratings8.2947 Ratings
Audio files00 Ratings8.6853 Ratings
Document collaboration00 Ratings7.61019 Ratings
Access control00 Ratings7.91082 Ratings
File search00 Ratings7.71118 Ratings
Device sync00 Ratings8.51078 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
DocuSign
-
Ratings
Dropbox
8.3
1106 Ratings
4% below category average
User and role management00 Ratings8.2990 Ratings
File organization00 Ratings8.41091 Ratings
Device management00 Ratings8.2964 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
DocuSign
-
Ratings
Dropbox
8.3
1100 Ratings
3% below category average
Performance00 Ratings8.31091 Ratings
Reliability00 Ratings8.71097 Ratings
Storage Reports00 Ratings8.0830 Ratings
Best Alternatives
DocuSignDropbox
Small Businesses
Foxit eSign
Foxit eSign
Score 9.4 out of 10
SugarSync
SugarSync
Score 4.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignDropbox
Likelihood to Recommend
5.3
(155 ratings)
8.6
(1191 ratings)
Likelihood to Renew
7.0
(12 ratings)
7.2
(35 ratings)
Usability
5.0
(13 ratings)
8.6
(345 ratings)
Availability
10.0
(3 ratings)
7.5
(3 ratings)
Performance
10.0
(2 ratings)
6.3
(8 ratings)
Support Rating
10.0
(46 ratings)
6.3
(34 ratings)
Online Training
10.0
(1 ratings)
8.2
(2 ratings)
Implementation Rating
10.0
(5 ratings)
8.0
(4 ratings)
Configurability
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
10.0
(1 ratings)
7.1
(4 ratings)
User Testimonials
DocuSignDropbox
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
Read full review
Dropbox
If I need a specific file or want to access certain movies or music tracks, I download and store it on one device (e.g., PC), where DB is integrated into the file system. I can then effortlessly access this file on any device, like a tablet, where DB is integrated into the file system.
Read full review
Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
Read full review
Dropbox
  • It is secure. I haven't had any breaches whilst using Dropbox.
  • Its search functions helps me find relevant files and images quickly.
  • It backups on a frequent basis that I can take it for granted that my files are being backed up.
Read full review
Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Read full review
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
Read full review
Dropbox
Because the program is simpler, it does not use large resources to run, and there are no problems on older operating systems. It is easy to use for both private and business use. It's a bit annoying that the same texts have to be rewritten multiple times. Consider whether you want the truth or for users to actually answer quickly and easily.
Read full review
Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
Read full review
Dropbox
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
Read full review
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Read full review
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
Read full review
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
Read full review
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
Read full review
Dropbox
Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, better organization, and smoother cross-platform access. We chose Dropbox because it’s easy to use, works across different devices, and keeps our files secure and accessible.
Read full review
Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
Read full review
Dropbox
bc i think box.com is better and more affordable
Read full review
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
Read full review
Dropbox
  • Being a small business, the pricing is a little steep for my organisation, specially when it's not directly reimbursable to my clients. But the confidence of being able to access all my years of work in a few clicks saves me huge amounts of stress and effort. It's true power comes to light when an unfortunate incident causes panic about probable loss of access to valuable data. It is delightful when it gets resolved without breaking a sweat. Hence, I would say that it is eventually worth every penny.
  • I am a designer, and I like to create a lot of options for my work. Each of these options is a potential asset which can be potentially monetised directly, or at a future date. Hence, being able to retrieve it at the right time is priceless.
Read full review
ScreenShots

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.