TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Pricing
    DocuSignMethodCRM
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Offerings
    Pricing Offerings
    DocuSignMethodCRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    DocuSignMethodCRM
    Considered Both Products
    DocuSign
    No answer on this topic
    Method Integration Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    DocuSignMethodCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.322 Ratings
    Workflow management00 Ratings8.320 Ratings
    Territory management00 Ratings1.81 Ratings
    Opportunity management00 Ratings8.320 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.920 Ratings
    Contract management00 Ratings8.711 Ratings
    Quote & order management00 Ratings9.118 Ratings
    Interaction tracking00 Ratings9.019 Ratings
    Channel / partner relationship management00 Ratings10.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings9.92 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Lead management00 Ratings8.817 Ratings
    Email marketing00 Ratings9.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Task management00 Ratings9.118 Ratings
    Billing and invoicing management00 Ratings10.015 Ratings
    Reporting00 Ratings3.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Forecasting00 Ratings8.09 Ratings
    Pipeline visualization00 Ratings9.017 Ratings
    Customizable reports00 Ratings6.017 Ratings
    Customization
    Comparison of Customization features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Custom fields00 Ratings6.419 Ratings
    Custom objects00 Ratings6.418 Ratings
    Scripting environment00 Ratings9.212 Ratings
    API for custom integration00 Ratings8.014 Ratings
    Security
    Comparison of Security features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.117 Ratings
    Role-based user permissions00 Ratings8.319 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Compensation management00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of DocuSign and MethodCRM
    Feature
    DocuSign
    -
    Ratings
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Mobile access00 Ratings7.415 Ratings
    Best Alternatives
    DocuSignMethodCRM
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignMethodCRM
    Likelihood to Recommend
    9.0
    (161 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    10.0
    (3 ratings)
    Usability
    8.5
    (19 ratings)
    9.0
    (18 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    10.0
    (19 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignMethodCRM
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.