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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    PowerDMS by NEOGOV

    Score7 out of 10
    N/APowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
    Pricing
    DocuSignPowerDMS by NEOGOV
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSignPowerDMS by NEOGOV
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSignPowerDMS by NEOGOV
    Considered Both Products
    DocuSign
    No answer on this topic
    NEOGOV
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    97%
    Implementation went as expected
    31 Answers
    Best Alternatives
    DocuSignPowerDMS by NEOGOV
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Conga Sign
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignPowerDMS by NEOGOV
    Likelihood to Recommend
    9.0
    (161 ratings)
    9.2
    (131 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    8.8
    (14 ratings)
    Usability
    8.5
    (19 ratings)
    6.9
    (24 ratings)
    Availability
    10.0
    (3 ratings)
    8.2
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    8.5
    (8 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.9
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.1
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (8 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    DocuSignPowerDMS by NEOGOV
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    NEOGOV
    This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    NEOGOV
    • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
    • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
    • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
    • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    NEOGOV
    • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
    • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
    • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    NEOGOV
    I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    NEOGOV
    There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    NEOGOV
    Never had an issue with PowerDMS not being available. Speed is an issue from time to time
    Read full review
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    NEOGOV
    We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    NEOGOV
    I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
    Read full review
    In-Person Training
    DocuSign
    No answers on this topic
    NEOGOV
    In-person training works really well.
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    NEOGOV
    Online training works well and keeps from having to have classroom training
    Read full review
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    NEOGOV
    Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    NEOGOV
    PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    NEOGOV
    Because of features and functions.
    Read full review
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    NEOGOV
    • Created efficient processes for approving document revision
    • Migrated what originally was a paper system to electronic
    • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

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