DocuSign vs. UiPath Automation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.7 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
UiPath Automation Platform
Score 8.5 out of 10
N/A
UiPath's agentic platform combines the company's Robotic Process Automation (RPA) solution for automating repetitive tasks with agentic automation. By unifying agentic AI, automation, BPM, and process intelligence, the platform gives organizations control to design, run, and optimize new agentic processes.
$25
per month (for 1 user with basic tier features)
Pricing
DocuSignUiPath Automation Platform
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Automation Cloud Basic
$25
per month 1 user, 1 basic platform tier
Automation Cloud Enterprise
Contact Sales
Enterprise Medium Business
Contact Sales
Automation Cloud Standard
Contact Sales
Automation Cloud Basic
starting at $25
per month 1 user, 1 basic platform tier
Automation Suite
Contact Sales
Offerings
Pricing Offerings
DocuSignUiPath Automation Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignUiPath Automation Platform
Best Alternatives
DocuSignUiPath Automation Platform
Small Businesses
Foxit eSign
Foxit eSign
Score 9.3 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
airSlate SignNow
airSlate SignNow
Score 8.3 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
IBM Robotic Process Automation
IBM Robotic Process Automation
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignUiPath Automation Platform
Likelihood to Recommend
8.5
(161 ratings)
8.6
(195 ratings)
Likelihood to Renew
7.0
(12 ratings)
8.0
(8 ratings)
Usability
8.1
(19 ratings)
8.0
(7 ratings)
Availability
10.0
(3 ratings)
10.0
(1 ratings)
Performance
10.0
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(46 ratings)
8.0
(82 ratings)
Online Training
10.0
(1 ratings)
8.0
(2 ratings)
Implementation Rating
10.0
(5 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
DocuSignUiPath Automation Platform
Likelihood to Recommend
DocuSign
This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
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UiPath
UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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UiPath
  • UiPath is very simple to learn.
  • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
  • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
  • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
  • It can also be used by functional analysts to design the flow to be automated.
  • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
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Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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UiPath
  • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
  • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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UiPath
This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
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Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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UiPath
There are two main reasons with this rating 1. UiPath Automation Platform requires the old school type of Change Weather management, Which actually eats a lot of time to manage and roll out the recent changes. There is not something kind of CI/CD when you are developing the things With UiPath Automation Platform. 2. Very high development and maintenance cost, which actually decrease its usability.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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UiPath
Its a cloud based platform which is easily available and used
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Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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UiPath
It has proved and provided good performance across platforms and technologies.
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Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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UiPath
UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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UiPath
Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
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Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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UiPath
The implementation was quick and practical
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Alternatives Considered
DocuSign
There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
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UiPath
As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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UiPath
It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
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Return on Investment
DocuSign
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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UiPath
  • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
  • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
  • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
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ScreenShots

DocuSign Screenshots

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