DocuWare vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DocuWareGoogle Drive
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DocuWareGoogle Drive
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Features
DocuWareGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
DocuWare
-
Ratings
Google Drive
8.6
202 Ratings
2% above category average
Versioning00 Ratings8.3178 Ratings
Video files00 Ratings8.0171 Ratings
Audio files00 Ratings8.1165 Ratings
Document collaboration00 Ratings9.2199 Ratings
Access control00 Ratings8.9197 Ratings
File search00 Ratings8.9201 Ratings
Device sync00 Ratings9.0188 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
DocuWare
-
Ratings
Google Drive
8.3
196 Ratings
4% below category average
User and role management00 Ratings8.3185 Ratings
File organization00 Ratings7.9195 Ratings
Device management00 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
DocuWare
-
Ratings
Google Drive
8.7
196 Ratings
3% above category average
Performance00 Ratings8.7194 Ratings
Reliability00 Ratings9.1196 Ratings
Storage Reports00 Ratings8.587 Ratings
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DocuWareGoogle Drive
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User Ratings
DocuWareGoogle Drive
Likelihood to Recommend
9.0
(7 ratings)
8.8
(203 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.9
(5 ratings)
Usability
7.0
(1 ratings)
8.7
(36 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(7 ratings)
Support Rating
9.0
(2 ratings)
7.8
(48 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DocuWareGoogle Drive
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Usability
DocuWare
Fairly intuitive for average users.
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Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
DocuWare
No answers on this topic
Google
Always available
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Performance
DocuWare
No answers on this topic
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
DocuWare
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Implementation Rating
DocuWare
No answers on this topic
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Scalability
DocuWare
No answers on this topic
Google
I have always been able to access
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives